Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 4

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
297 Reviews

Dealership Experience

10 yrs, 5 mos

4.9

297 Reviews

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297 Reviews of Lizzy Spitzmiller

May 18, 2023

Dealership Rating
Employee Rating

Customer service was excellent. The scheduled service was completed in a very timely manner, and my vehicle was returned to me nice and clean. Plus, the loaner was exceptional. More

by derric0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your positive experience with us, derric0. We are thrilled to hear that our team provided excellent customer service and that your scheduled service was completed in a timely manner. We are also glad to know that you were satisfied with the loaner and the cleanliness of your vehicle upon return. We appreciate your business and hope to serve you again in the future.

May 13, 2023

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Employee Rating

Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done al More

by LAKESHIATAYLOR.LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Rachelle Pennington, Haley McDonald , RJ Campbell, Richard Joyner

May 15, 2023

Mercedes-Benz of Columbus responded

Thank you, LAKESHIATAYLOR.LT, for taking the time to share your positive experience with Mercedes-Benz of Columbus. We are thrilled to hear that you have been satisfied with our customer service and that we have been able to assist with any issues you may have had. We appreciate your loyalty and look forward to continuing to service your vehicle in the future.

May 04, 2023

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Advisors in service were exceptional. They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous poten More

by jimjw723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Debi Lewis , RJ Campbell

May 05, 2023

Mercedes-Benz of Columbus responded

Thank you for sharing about your positive experience with our service advisors and technician. We strive to provide knowledgeable and attentive service to all of our customers, and we're glad to hear that we met those expectations during your visit. We look forward to assisting you again in the future!

May 03, 2023

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I love this dealer. Service very nice good take care me. Thank you so much More

by GIAU1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Haley McDonald, Raul Navarro , RJ Campbell, Lauren Farthing

May 03, 2023

Mercedes-Benz of Columbus responded

GIAU1010, that is so amazing to hear! Thank you so much for taking the time to share your feedback. It's great to know that we continue to provide our customers with great service! We look forward to assisting you with your next service!

April 21, 2023

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Employee Rating

Mercedes-Benz of Columbus sales and service departments are always professional, efficient, and exemplary. It is very comforting to know they are there for me when a need arises. More

by d30271
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar, Rachelle Pennington , RJ Campbell, Richard Joyner

Apr 21, 2023

Mercedes-Benz of Columbus responded

Thanks so much for taking the time to share this short but sweet feedback, d30271! We're always happy to help and delighted to take care of you! We hope to see you again in the future; take care!

March 09, 2023

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Employee Rating

Great customer service, very confident in their ability. Vehicle was returned with all issues corrected. Our car was cleaned up and ready on time. More

by JLUCAS9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert

Mar 10, 2023

Mercedes-Benz of Columbus responded

Thanks for sharing, JLUCAS9! We look forward to working with you again in the future. Please don't hesitate to reach out if there is anything else we can do to assist you!

February 13, 2023

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This is some of the nicest people and dealership I’ve frequented in my local commuting area. More

by ymills569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Feb 15, 2023

Mercedes-Benz of Columbus responded

That means the world to us, ymills569! We will be sure to pass on your kind feedback! We look forward to assisting you again in the future.

January 30, 2023

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Employee Rating

Mercedes of Columbus has been my go to ever since I’ve purchased my first Mercedes in 2016! I’m now on my 3rd Mercedes. Thanks guys More

by raevenfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Feb 01, 2023

Mercedes-Benz of Columbus responded

Raevenfinch, thank you so much for sharing! We are thrilled to hear your feedback and look forward to continue assisting you with your Mercedes-Benz needs! Thank you for your business.

January 30, 2023

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Employee Rating

As always fantastic customer service. The staff was very helpful and the work was completed in a timely fashion. More

by CURTTHOMPSON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Mercedes-Benz of Columbus responded

CURTTHOMPSON89, we are truly delighted to hear your feedback about your service experience! We look forward to assisting you again in the future!

December 23, 2022

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Employee Rating

Friendly staff however, charge outrageous prices for services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. More

by Christopher.a.wallace28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

Dec 23, 2022

Mercedes-Benz of Columbus responded

Christopher.a.wallace28, thank you for taking the time to share. Feedback like yours is essential to helping us better understand how to improve, and build value in the quality and craftsmanship that our dealership is known for. We will be sure to pass your feedback to our service department. We wish you a very wonderful holiday season and please don't hesitate to let us know if there is anything else we can do for you.

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