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Lizzy Spitzmiller
Lizzy Spitzmiller at Mercedes-Benz of Columbus

Lizzy Spitzmiller | Page 9

Service and Parts Director

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
296 Reviews

Dealership Experience

10 yrs, 5 mos

4.9

296 Reviews

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296 Reviews of Lizzy Spitzmiller

March 23, 2022

Dealership Rating
Employee Rating

It’s nice to have a MB service dept that can accommodate Tall Sprinter Vans. Great staff as well! More

by FUKAIHH
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

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Mar 23, 2022

Mercedes-Benz of Columbus responded

FUKAIHH, thank you so much for the feedback! We are delighted to hear that we were able to provide you with a great experience! Please don't hesitate to reach out to us if there is anything else we can do for you!

March 08, 2022

Dealership Rating
Employee Rating

They did a very good job sending a technician to plug my flat tire and then replace the damaged tire as well as replace the other 3 with new tires. More

by RHWJR1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell, Rick Gilbert, Richard Joyner

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Mar 09, 2022

Mercedes-Benz of Columbus responded

RHWJR1978, thank you for taking the time to share! We are delighted to hear our roadside team and service advisors were able to assist you with plugging your tire as well as replacing the remaining. Please don't hesitate to reach back out to us if there is anything else we can do. We look forward to continue serving you!

February 28, 2022

Dealership Rating
Employee Rating

I was reminded about the appointment. I was given a replacement vehicle of the same value. I was called when vehicle was ready. You can’t ask for better servers. Thanks Mercedes Ben More

by lionel.haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

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Mar 01, 2022

Mercedes-Benz of Columbus responded

Thank you so much Lionel.haynes, for sharing about your service experience! We are delighted that your expectations were exceeded and we look forward to continue servicing your needs! Please feel free to reach out to us anytime we can be of assistance. See you next time!

February 26, 2022

Dealership Rating
Employee Rating

The staff was friendly and professional. I was satisfied with their level of communication with me regarding my service More

by dsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RJ Campbell

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Feb 28, 2022

Mercedes-Benz of Columbus responded

Thank you dsimmons, for sharing! Please let us know if there is anything else we can do for you. We look forward to servicing your needs again the future!

February 21, 2022

Dealership Rating
Employee Rating

Lauren did a great job keeping me informed and updated with the repairs to my car. All staff were friendly and helpful More

by PWYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

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Feb 22, 2022

Mercedes-Benz of Columbus responded

PWYNN, thank you for taking the time to share your feedback about Lauren. We are delighted to hear everything went well! We look forward to seeing you in the future!

January 31, 2022

Dealership Rating
Employee Rating

Great experience as always. Thanks for taking care of me whenever I need something done. Lyle is a very informative tech. More

by chattahoocheelock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

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Jan 31, 2022

Mercedes-Benz of Columbus responded

Chattahoocheelock, we are delighted to hear about your experience with our service department. Lyle is a great technician and we are lucky to have him! Please don't hesitate to give us a call if there is anything else we can assist you with.

January 24, 2022

Dealership Rating
Employee Rating

Liszt was outstanding and delivered the upmost rating in customer service. Staff member in the service department also was outstanding More

by tmoore9656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 26, 2022

Mercedes-Benz of Columbus responded

Tmoore9656, thank you so much for sharing about your experience with Lizzy! We are delighted your expectations were exceeded and we look forward to continue servicing your needs in the future!

January 08, 2022

Dealership Rating
Employee Rating

We’re always happy with their service and professionalism.They always go and beyond. I will never change to a different dealer , love my cat More

by TEENAMZAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar, Debi Lewis, Brittany Whatley, Rachelle Pennington , RJ Campbell, Lauren Farthing, Richard Joyner

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Jan 11, 2022

Mercedes-Benz of Columbus responded

Thank you so much for your feedback, TEENAMZAC! It’s reviews like yours that make our job so rewarding! Please don’t hesitate to reach out to us anytime we can be of assistance. Wishing you many happy miles!

December 21, 2021

Dealership Rating
Employee Rating

Always on time. Courteous. Expert work. Friendly. Easy to talk with. Explains work in detail. Always washed and clean car after service. More

by CAROLYNFAYECHILDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , RJ Campbell, Lauren Farthing

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Dec 21, 2021

Mercedes-Benz of Columbus responded

Thank you so much CAROLYNFAYECHILDS for the feedback! We will be sure to pass on your review to our service department. Please let us know if there is anything we can do for you! Wishing you a wonderful and safe holiday season!

December 15, 2021

Dealership Rating
Employee Rating

My service adviser & my Mercedes mentor Elizabeth & Rachelle new associates both are great . last few years Elizabeth awesome . great Asset for Mercedes is taking care of my Mercedes. great custom More

by ALEXNAIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Richard Joyner, do not know other service persons

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Dec 15, 2021

Mercedes-Benz of Columbus responded

ALEXNAIK, thank you for sharing about your experience with Lizzy and Richard over the years! We are also happy to hear about your experience with Rachelle :) We look forward to continuing servicing your needs. Wishing you a wonderful holiday season!

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