Lloyd Facen
Lloyd Facen at Five Star Chevrolet

Lloyd Facen | Page 21

Sales Consultant

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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5.0
369 Reviews
5.0

369 Reviews

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369 Reviews of Lloyd Facen

August 13, 2021

Dealership Rating
Employee Rating

Excellent service at a fair price with great tasting hot chocolate More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mauldin

Aug 14, 2021

Five Star Chevrolet responded

Hello William, We strive for 100% customer satisfaction at Five Star Chevrolet. So, we really appreciate your recognition. Any time you need our advice or a nice cup of cocoa, stop by or give us a call at 972-389-6700. Thanks for your review and business, Chris Selbach, Service Director

August 09, 2021

Dealership Rating
Employee Rating

I can't say enough about this dealership in regards to the general manager Allen Brown and the salesman Mr. Lloyd and the service director Chris these people are amazing they helped me get into another ca More

by Jgary0442
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Brown, James Cassels

Aug 10, 2021

Five Star Chevrolet responded

Jgary0442, We are grateful to have had the chance to help you out. Any time you need us we will be here. Stop by or give us a call at 972-389-6700. Thank you for sharing your Five Star Chevrolet experience and do not hesitate to come to see us. Best Regards, Ron Daly, Customer Relations Manager

July 26, 2021

Dealership Rating
Employee Rating

Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Five Star Chevrolet responded

Thank you, Angel, for choosing Five Star Chevrolet for your automotive care. Amanda and I welcome additional questions at 972-389-6700. We want you completely safe and knowledgeable about your vehicle. Please stay in touch, Chris Selbach, Service Director

July 19, 2021

Dealership Rating
Employee Rating

I am a return customer. Lloyd is the best. He listens and matched me twice now to the perfect truck. My experience was fast and pleasant. I won’t use any other salesman or dealer, he is my go to for any vehi More

by Eliza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Five Star Chevrolet responded

Eliza, Thank you for returning to Five Star Chevrolet for another purchase. Lloyd is very customer-centered and he and I remain available for your automotive questions at 972-389-6700. Let us know if you would like to stop by or need a video tutorial on your new truck's features. We want to make owning your new Chevy a great experience. Take Care, Ron Daly, Customer Relations Manager

June 24, 2021

Dealership Rating
Employee Rating

Thank you Lloyd for going above and beyond on getting me into my dream truck. Your hard work never went unnoticed! Go see Lloyd and the guys at Five Star for all your needs! More

by Ashley Spurlock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Five Star Chevrolet responded

Congratulations, Ashely, on driving a new Chevy from Five Star Chevrolet. Customer care continues long after the sale, so please let Lloyd or me know if you would like to revisit your truck's features at 972-389-6700. Knowing you are fully enjoying your drive time is the goal. Thank you, Ron Daly, Customer Relations Manager

June 07, 2021

Dealership Rating
Employee Rating

Great experience from the beginning. Even though they didn’t have a truck on the lot because of the computer chip shortage, they helped me test drive a similar model from the used lot and were very froen More

by Mike G
Recommend Dealer
Yes
Jun 08, 2021

Five Star Chevrolet responded

Thank you, Mike, for understanding the issues with inventory. We appreciate the chance to work with you at Five Star Chevrolet and we want to continue hearing from you at 972-389-6700. Take Care, Ron Daly, Customer Relations Manager

June 05, 2021

Dealership Rating
Employee Rating

Lloyd was a pleasure to work with. We never felt pressure and had "fun" purchasing our new Equinox! Go see Lloyd you will not regret it!! More

by ltarver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Five Star Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lloyd here at Sam Pack'S Five Star Chevrolet! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

May 27, 2021

Dealership Rating
Employee Rating

Lloyd was awesome he did exactly what he said he would do .. I would definitely recommend him to my family and friends.The best service I’ve ever experienced... More

by geterguy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yulian Equihua

May 27, 2021

Five Star Chevrolet responded

Hello geterguy21! It is great to hear Lloyd served you well at Five Star Chevrolet. Expect nothing less than a great experience every time you visit. When we can help you further, do not hesitate to call Lloyd, Yulian, or me at 972-389-6700. Thank you for your business and review. Take Care, Ron Daly, Customer Relations Manager

May 05, 2021

Dealership Rating
Employee Rating

This was the fastest car buying experience I’ve ever had. They had the paperwork and everything waiting for me. Great dealership!Would come back to do business with them. 4773 More

by Adtrott1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Harrell

May 05, 2021

Five Star Chevrolet responded

Adtrott1, We are excited to have the opportunity to help with your vehicle needs at Five Star Chevrolet. Any time we can answer your automotive questions, give us a call at 972-389-6700. Customer care continues long after the sale. Thank you, Ron Daly, Customer Relations Manager

May 05, 2021

Dealership Rating
Employee Rating

Excellent customer service online and at the dealership. I worked out the deal online and that’s what I got when I went into the office. Thank you very much love my New Silverado More

by Dixonrollers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Butler, Randy Butler, Jarryl Jefferson, Dexter Kellough, Michael Leatherwood, Jomar Montsanto

May 05, 2021

Five Star Chevrolet responded

Congratulations on owning a new Silverado from Five Star Chevrolet, Dixonrollers! It is great to see so many staff members listed in your endorsement. We are all here to serve you in any way we can. Let us know when you need our vehicle advice at 972-389-6700. We are always happy to help. Thank you, Ron Daly, Customer Relations Manager

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