Lloyd Wilson | Page 45

I just purchased a 2018 HRV on March 25 2021 at 5 pm gave a $500. Deposit schedule to pick up my vehicle Monday March 29 2021 at 12 pm I arrived early the was not ready I went for a ride after returning gave a $500. Deposit schedule to pick up my vehicle Monday March 29 2021 at 12 pm I arrived early the was not ready I went for a ride after returning the HRV was there ready to be purchased when I approached the salesman Francisco Martinez with my Certified check to finalize the purchase there must have been so management situation due to the fact that I didn’t get my paperwork processed to 3:45 why even schedule appointments . The salesman Francisco Martinez has yet to show me all my features , at this time we could Not get my IPHONE to load maps (navigation). which was key in my discussion to buy this HRV . The fact that my time was not important nor I and the lie from the Salesman and Poor transaction from business management they where all blaming each other while I waited and waited . More

by MARTHAAREN333 Verified Customer Verified Customer

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Bad communication. Was told pressure switch was the cause of the problem so I paid for the replacement but problem remains unresolved. Then Lloyd said it was because of the catalytic converter that st cause of the problem so I paid for the replacement but problem remains unresolved. Then Lloyd said it was because of the catalytic converter that still needs to be changed. More

by REDCLOVER11 Verified Customer Verified Customer

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It was my very first time at Joyce Honda every one that helped me out were great and very friendly. I felt very welcome, thank you very much for everything... see you soon, and stay safe. helped me out were great and very friendly. I felt very welcome, thank you very much for everything... see you soon, and stay safe. More

by chachojuan53 Verified Customer Verified Customer

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Service Dept was exceptional in addressing my needs. However, the mechanic could not diagnose the problem with the car! This was surprising for me since the problem is still there. However, the mechanic could not diagnose the problem with the car! This was surprising for me since the problem is still there. More

by UHAIDER13 Verified Customer Verified Customer

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Lloyd was very friendly and helpful. Car was done in the time frame he stated. he followed up after the service to make sure all was good. Excellent service time frame he stated. he followed up after the service to make sure all was good. Excellent service More

by T.MONTAGNA11 Verified Customer Verified Customer

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I am always very impressed by the service dept at Joyce. Lloyd, my service advisor, was very pleasant, thorough in reviewing work to be performed , keeping me advised how the service work was proceeding, a Lloyd, my service advisor, was very pleasant, thorough in reviewing work to be performed , keeping me advised how the service work was proceeding, and reviewing with me the results of the inspection of the car, the service performed and overall condition of the car. More

by ERIC.SVENSON Verified Customer Verified Customer

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Lloyd was so pleasant and friendly. He really made me feel like a valued customer. He was clear on what was needed and how much time it would take. Very satisfied! feel like a valued customer. He was clear on what was needed and how much time it would take. Very satisfied! More

by PLK912 Verified Customer Verified Customer

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Greeted on arrival, a part I had ordered was waiting for install. Honored Group-on oil change special that had expired (Covid). Differential, transmission service was also performed. In and out in under an install. Honored Group-on oil change special that had expired (Covid). Differential, transmission service was also performed. In and out in under an hour. Top-drawer professional service all the way - and at a fair price. More

by DAVID8371 Verified Customer Verified Customer

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Wonderful service! Llyod was so helpful and a kind man. I am so happy with the service I received. Thank you so much for this service! am so happy with the service I received. Thank you so much for this service! More

by EHOFF247 Verified Customer Verified Customer

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We had our vehicle service at Joyce Honda in Denville last week. The service advisor, Lloyd Wilson, had been very helpful to us. He did an excellent job in making sure that the service is completed on last week. The service advisor, Lloyd Wilson, had been very helpful to us. He did an excellent job in making sure that the service is completed on time. More

by NAMORAJOEY Verified Customer Verified Customer

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