Lloyd Wilson
Lloyd Wilson at Joyce Honda

Lloyd Wilson

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
453 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

49 yrs, 9 mos

4.8

453 Reviews

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453 Reviews of Lloyd Wilson

April 21, 2026

Dealership Rating
Employee Rating

As per usual, the professionalism and attention to my needs by Joyce Honda remains unmatched and appreciated. My supervisor is the best at what he does. More

by MCELWEEJAMES79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Meneses

Apr 22, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 21, 2026

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Professional service. Lloyd keep me informed of what was being done and explained everything at the end of the service. A real asset to your dealership. More

by richmann1965
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks! More

by Darren S
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Recommend Dealer
Yes
Apr 20, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. More

by LPICONE
Service Price Transparency
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Recommend Dealer
No
Apr 17, 2026

Joyce Honda responded

We’re sorry to hear about your experience and understand how frustrating this situation must be—especially after receiving a clean report and then encountering issues so soon after. While battery performance can sometimes change unexpectedly, we take concerns like this seriously and would appreciate the opportunity to review what happened and make things right. The tire warning you mentioned may also be unrelated, but we’d be happy to check that as well. Please contact our Service Managers, Eric Zacatenco or Erik Matos, at 973-361-1396 so we can take a closer look at your vehicle and address your concerns promptly. We value your feedback and hope to restore your confidence in our service.

April 15, 2026

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Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast. More

by Alyssa Pavone
Recommend Dealer
Yes
Apr 17, 2026

Joyce Honda responded

Thank you for the great feedback! We're so glad to hear you had a smooth experience and that our team was friendly and helpful. It’s always our goal to make your visit quick and easy—we appreciate you taking the time to share this!

April 13, 2026

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Very good experience the staff were courteous and explained everything fully i would not hesitate in going there again. More

by stillett0
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Recommend Dealer
Yes
Apr 13, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 12, 2026

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brought my van in because of a dead battery problem. My battery was 6 months old and had been replaced my Joyce Honda , The problem happened when I was in my van with the engine off and listening to the More

by jdaquila264
Service Price Transparency
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Recommend Dealer
No
Apr 13, 2026

Joyce Honda responded

Thank you for taking the time to share this—I'm really sorry to hear about the situation, especially given how important your van is for safely transporting your wife. That must have been incredibly frustrating and concerning. When you brought the vehicle in, we did perform a full inspection and battery/charging system test, and at that time everything came back normal with no faults found. Intermittent issues like this can be especially difficult to diagnose when they’re not actively occurring during testing. We also want to mention that we haven’t seen the van since 3/21, and we’re wondering—has the problem happened again since then? If it has, that information could really help us narrow things down. We truly would appreciate the opportunity to take another look at your van and try again. If the issue can be duplicated or if there are any new patterns or details, our team will do everything we can to get to the root of it and help prevent this from happening again. Please feel free to reach out directly so we can coordinate a convenient time for you. Your safety and peace of mind are very important to us, and we’re here to help. Warm Regards, The Service Team at Joyce Honda Erik Matos 973.361.1396

Apr 13, 2026

jdaquila264 responded

Erik, Looks like you have the wrong info on my van, you said you haven't seen the van since 3/21. My van is a 2022 and has been in for service a number of times including the battery replacement on 9/17/2025

April 06, 2026

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The sales shift was very nice. I enjoyed my new car service department. Everybody’s too kind and I enjoy everything’s good thank you very much. More

by vk.patel331
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Recommend Dealer
Yes
Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 06, 2026

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This was my first time using the service department at Joyce. Was impressed with the service. Everyone was helpful and friendly. More

by MESET19
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 03, 2026

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Employee Rating

I decided to switch from one dealership to Joyce Honda after having service completed on my older Accord. The knowledge and expertise displayed by the service staff was incredible, not to mention the cour More

by TIP2400
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman

Apr 07, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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