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Loan Pham
Loan Pham | Page 13
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
128 Reviews
128 Reviews
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128 Reviews of Loan Pham
January 05, 2023
The service center is awful. Even with an appointment, I've had to sit for hours on end just for an oil change. There are not enough techs for the amount of appointments booked Even with an appointment, I've had to sit for hours on end just for an oil change. There are not enough techs for the amount of appointments booked. Also, the waiting area is uncomfortable and poorly maintained. There is a disconnect between the agents and the techs and a lack of communication. There is no respect for the customer's time when appointments are merely suggestions, and even an oil change can take 4 to 5 hours to complete. After my latest service with me car sitting there for 4 days, the work was completed, but the next day, the Check Engine light came on again. Jim Ellis deals with higher end vehicles and the service department should reflect that. Instead, I feel I could get more consistent and efficient service from Jiffy Lube. More
by crandalldesigns
Verified CustomerOther Employees Tagged: Catherine made a valiant effort to keep me updated and to expedite the service. 5 stars
January 04, 2023
They very nice and also they do create jobs appreciate all they do thank you guys all they do thank you guys More
by SAIKOUC
Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault
December 29, 2022
Always get me in on time and finish within the 2 hour time limit they give me. Customer service is phenomenal and do a great job with my vehicles. time limit they give me. Customer service is phenomenal and do a great job with my vehicles. More
by NSIDARI15
Other Employees Tagged: Elise Schaaf , Retanza Grier
December 23, 2022
I dropped off my car at 9:30 one morning and didn’t get it back until 12:30 the next afternoon. Very slow, very few updates on what was happening. I needed a tire checked and was told it would be done with it back until 12:30 the next afternoon. Very slow, very few updates on what was happening. I needed a tire checked and was told it would be done within 3 hours. More
by RYP
Other Employees Tagged: Elise Schaaf
December 07, 2022
Your service dept and my advisor was very helpful and professional. Kept me posted throughout the day as they work on both of my trucks. professional. Kept me posted throughout the day as they work on both of my trucks. More
by Johnrhood
Other Employees Tagged: Vladimir Kochubey
October 28, 2022
Luis Valdez was my adviser and he literally took care of me. I highly appreciate how he took care of me and made sure the problem was fix. I will definitely keep coming back if the service keeps being this me. I highly appreciate how he took care of me and made sure the problem was fix. I will definitely keep coming back if the service keeps being this great. I will recommend this place to all my Chevy friends. Thanks Luis once again for taking care of me. More
by Carlos Castro
Other Employees Tagged: Luis Valdez
Dealership Inventory (474 Vehicles)
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
