Very professional, friendly service.
Great communication during the service visit. Was very lucky to have Loan Pham as the service rep.
Great communication during the service visit. Was very lucky to have Loan Pham as the service rep.
More
by JRW60
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for the kind words for Loan and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Expect the Best!
Service Manager
Mr. David Theriault
Service was prompt and completed all of the repairs that
we needed. Really good experience.
we needed. Really good experience.
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by Darren.dubois
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sonja Brown, Retanza Grier
Jan 29, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business, Darren, and hope to see you again soon!
Expect the Best!
Service Manager
Mr. David Theriault
Jim Ellis Chevy has been a blessing!
Their customer service is amazing. I will always be a customer!! Thank you for all you do!
Their customer service is amazing. I will always be a customer!! Thank you for all you do!
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by gabrielleksacco
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Gabriel, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.
Expect the Best!
Service Manager
Mr. David Theriault
Great customer service and service is done in a timely
manner! Couldn’t ask for better service Loan takes care of me!
manner! Couldn’t ask for better service Loan takes care of me!
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by Andre’ P
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Andre, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Expect the Best!
Service Manager
Mr. David Theriault
It took a few days to hear back from them but that was
due to the amount of work they have at any one time. They were very responsive and followed up with me often. Everyone was very helpful.
due to the amount of work they have at any one time. They were very responsive and followed up with me often. Everyone was very helpful.
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by elsalgadorivera
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for the kind words for our service department. We appreciate the great rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.
Expect the Best!
Service Manager
Mr. David Theriault
Super friendly and helpful staff.
And the professional detailing is second to none. Thank you!
And the professional detailing is second to none. Thank you!
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by KWSHAUN
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Expect the Best!
Service Manager
Mr. David Theriault
Great service!
Loan was great! She always does a great job. Thank you. And the car was cleaned
Loan was great! She always does a great job. Thank you. And the car was cleaned
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by odedli
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2023 -
Jim Ellis Chevrolet of Atlanta responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet!
Expect the Best!
Service Manager
Mr. David Theriault
3 1/2 hrs for an oil change!
Ridiculous. This visit was free, due to me waiting 3 hours, my last visit. Only for me to wait longer, than last time. I only came back, due to the o
Ridiculous. This visit was free, due to me waiting 3 hours, my last visit. Only for me to wait longer, than last time. I only came back, due to the oil change being free. Never again!
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by Samantha Ramirez
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2023 -
Samantha Ramirez responded
Please do better, I understand things happen, but 3 1/2 hours, is a bit much.
Actually accommodate customers with bust schedules with
rideshare should wait unexpectedly takes longer than anticipated for maintenance work.
rideshare should wait unexpectedly takes longer than anticipated for maintenance work.
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by tracey_holt
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Vladimir Kochubey
, Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, Apologies for not recalling the last two reps to rate.
Jan 09, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Tracey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Expect the Best!
Service Manager
Mr. David Theriault
The professional staff worked to service my vehicle in a
timely fashion. I really appreciate their excellent work.
timely fashion. I really appreciate their excellent work.
More
by myce
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2023 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Expect the Best!
Service Manager
Mr. David Theriault
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