Locke Reynolds | Page 13

From the moment we walked in to the moment we drove off in our brand new XC90, Michelle ensured a first class service. This will be my third Volvo and its still apparent crest only strives for excellence. in our brand new XC90, Michelle ensured a first class service. This will be my third Volvo and its still apparent crest only strives for excellence. #volvocustomerforlife More

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Ricardo Riojas was A DREAM to work with. I am an Oklahoma customer who Ricardo made feel like the Red River was just across the street! Ricardo sent extra pictures and videos (since I couldn I am an Oklahoma customer who Ricardo made feel like the Red River was just across the street! Ricardo sent extra pictures and videos (since I couldn’t see the car in person). He was patient and professional with all my questions, and enabled us to practically purchase the car over the phone - such that when we rolled in, and the car was as described and promised, closing the deal and getting back on the road was record fast! I love, love Crest Volvo! And would most highly recommend Ricardo! More

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I found an Infiniti QX60 online and got the opportunity to work with Tim W. His service can’t be beat! He was like Johnny on the spot and went above and beyond for me. His customer service skills were t to work with Tim W. His service can’t be beat! He was like Johnny on the spot and went above and beyond for me. His customer service skills were top notch. Not to mention the finance guy(young man forgot name) was very knowledgeable and accommodating. When you walk into that location, you’re greeted by EVERYONE! I love it and would shop here again! More

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Best experience EVER with Crest Volvo. From my initial interaction with Ricardo Riojas via phone and email, it was perfect. I felt absolutely no pressure from him when I was inquiring abou From my initial interaction with Ricardo Riojas via phone and email, it was perfect. I felt absolutely no pressure from him when I was inquiring about a potential vehicle. Ricardo was so good about answering all of my questions. When I finally got to meet Ricardo and test drive a new Volvo, I was blown away. Ricardo was once again so helpful through the entire experience and we absolutely love our new XC90. My husband and I highly recommend Ricardo with any needs you may have. He is professional, patient, and knowledgeable. You will not be disappointed! More

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The dealer shop is so great. I would definitely recommend this place to my friends I would definitely recommend this place to my friends More

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Greg Bryan was amazing to work with! He made the car buying process easy, fast and comfortable. He really knows all about his cats and answered all questions we had. Thanks Greg! We will He made the car buying process easy, fast and comfortable. He really knows all about his cats and answered all questions we had. Thanks Greg! We will be back for another one. More

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Greg was awesome to work with and made the entire car buying experience enjoyable. His knowledge, professionalism and genuine kindness truly sets him apart. Even after the purchase of my CPO S60, he has buying experience enjoyable. His knowledge, professionalism and genuine kindness truly sets him apart. Even after the purchase of my CPO S60, he has made himself readily available to answer all of my questions promptly and with a smile. I am thrilled with my Volvo and so grateful to have found a car dealer and salesman I can trust. I cannot recommend Greg Bryan at Crest Volvo enough! More

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I had an incredible experience at Crest Volvo Frisco. The team there truly knows how to interact with customers in a professional, friendly, and informative manner. They took the time to explain everythi The team there truly knows how to interact with customers in a professional, friendly, and informative manner. They took the time to explain everything thoroughly, ensuring that I had a clear understanding of the process and the vehicle I was interested in. I must give special recognition to the sales representatives, Andrew Royalty and Juan Perez. Both of them were incredibly humble and dedicated to getting things done efficiently. They made the entire process hassle-free, from the initial consultation to the completion of the paperwork. What impressed me the most was their attention to detail. They made sure that all the necessary documentation was filled out completely and accurately. Throughout the process, they maintained a positive and happy demeanor, which made me feel welcomed and valued as a customer. In the end, I left Crest Volvo Frisco with a smile on my face, knowing that I had made the right decision. The exceptional service provided by Andrew Royalty, Juan Perez, and the entire team at the dealership made my car buying experience truly memorable. If you're in the market for a Volvo, I highly recommend visiting Crest Volvo Frisco. You can expect top-notch service, knowledgeable staff, and a smooth, hassle-free experience from start to finish. More

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It was my first experience with Volvo, and I was impressed from the start. Everyone treated us so well, with amazing courtesy and a willingness to answer all our questions. Greg went above and beyon impressed from the start. Everyone treated us so well, with amazing courtesy and a willingness to answer all our questions. Greg went above and beyond, helping with everything and being super patient with the 2000 questions my wife asked. Awesome experience. I'll definitely be back and will always ask for Greg. Thanks, everyone. More

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This was my first visit to Crest Cars Volvo and my first purchase of a Volvo. I came in after researching several cars online. I had already tested a Subaru and was looking for something with more luxury purchase of a Volvo. I came in after researching several cars online. I had already tested a Subaru and was looking for something with more luxury features. The Volvo XC40 was the next car I tested. Crest had the interior color and exterior color combination I wanted. After a test drive, I priced it without a trade-in. The price given was comparable to what I was seeing on other Volvo dealer websites. After a little negotiation, I was given a reasonable price for my trade-in, so I accepted it to save the hassle of selling to an individual. I was not prepared for the extended protection plans offered to me during the Financing process. I wish that I had taken the time to understand what was available —- and why it was needed —- before I got to that point in the process. Locke was patient in answering my many questions, but I still felt pressure to make a decision I was not fully prepared to make. Nevertheless, I purchased one plan that I believe covers technology failures not covered by the Volvo warranty. I declined a plan that I believe covers road hazard damages. I’m still wondering if I made the correct decision on that one. Even after going to the Volvo website and searching for and finding that topic, I still don’t know. It’s been many years since I purchased a new vehicle and much has changed. I don’t know that any car manufacturer does a better job of informing prospective buyers of the value of or need for these plans. Automakers, in general, have greatly improved the transparency in purchasing a car, but in not this particular area. Also, a group of dealer ad ons was added to the MSRP (understandable) but not clearly set out for the online shopper (not understandable.) In summary, I am satisfied with my purchase. And as soon as I memorize the Owners Manual I’m sure I will love my new car. I look forward to enjoying your lovely customer lounge when I come in for service. Every employee I interacted with was courteous and helpful. More

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