Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
40 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

5.0

40 Reviews

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40 Reviews of Locke Reynolds

April 22, 2024

Dealership Rating
Employee Rating

Honest, clean, dealership with a great inventory and pricing to boot, I highly recommend them. More

by Jtfrancisco13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

Apr 23, 2024

Crest Volvo Cars responded

Wow, thank you so much for the fantastic review! We take a lot of pride in being honest, clean, and offering a great selection at competitive prices. We're thrilled to hear we hit the mark for you.

April 19, 2024

Dealership Rating
Employee Rating

I feel like I have met new friends. The experience was exciting or shall I say challenging but I enjoyed every minute of it. More

by AZriding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

Apr 22, 2024

Crest Volvo Cars responded

That's amazing to hear! We love building relationships with our customers, and it sounds like your experience went beyond just a purchase. While there may have been some hurdles to overcome, we're so happy you enjoyed every minute of it and feel like you've made new friends in the process. That truly makes our day! We hope you're thrilled with your new ride, and remember, our friendly team is always here to help if you have any questions down the road. Thanks again for choosing us!

April 17, 2024

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Employee Rating

Overall process was smooth and both associates were friendly/professional. Vehicle was as advertised and I would recommend. More

by scottwayne74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock

Apr 18, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that your car buying experience with us was smooth, professional, and friendly. It means a lot to us that both associates you interacted with made a positive impression. We strive to create a welcoming and informative environment throughout the entire buying process. We're also glad to hear the vehicle lived up to its online description! Transparency and accurate information are important to us. Thank you for recommending us! We look forward to helping others find their perfect car just like you did.

April 11, 2024

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Andrew did a fantastic job! Especially impressed with an initial response email at night after hours. Worked with me on every issue or concern that came up. More

by Jim@lsmgaming.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Royalty

Apr 12, 2024

Crest Volvo Cars responded

We're thrilled to hear that Andrew provided such a fantastic experience! His dedication to exceeding customer expectations is truly commendable. We're especially impressed that Andrew responded to your initial email after hours. That extra effort shows his commitment to providing exceptional service, and it doesn't go unnoticed. Andrew's willingness to work with you on every issue or concern throughout the car-buying process ensures a smooth and stress-free experience. That's exactly what we strive for at Crest Volvo Cars. Thank you for mentioning Andrew by name – we'll be sure to pass along your kind words! He'll be happy to hear he made such a positive difference in your experience. Congratulations on your new Volvo! We know you'll enjoy driving it for many miles to come. Please don't hesitate to reach out to Andrew or any of our team members if you have any questions or needs in the future.

March 23, 2024

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Employee Rating

Mr. Locke Reynolds exhibits outstanding inter-personnel skills in establishing a relationship with the customer. Has the ability to get the client to "like & trust" him and his role within the dealership More

by skipsap1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Crest Volvo Cars responded

We are incredibly grateful for your kind words about Locke Reynolds! Building trust and positive relationships with our customers is a top priority, especially in the finance department. You're absolutely right, it's a crucial part of the car-buying experience. We're thrilled to hear Mr. Reynolds helped you feel comfortable and confident throughout the financing process. His ability to build rapport and trust makes a significant difference. Thank you for recognizing his talent and for letting us know how much you appreciate him! We'll be sure to pass your compliments on to Mr. Reynolds.

March 08, 2024

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Employee Rating

Awesome! They took good care of me from the time I got the offer to upgrade my XC40. I got my beautiful XC60 now with a lot of space and speed. More

by Cyl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 08, 2024

Dealership Rating
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Certainly! Here is a sample review you could consider: "I recently visited the Volvo dealer for a service appointment, and I was impressed by the professiona More

by nesttorma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 22, 2024

Dealership Rating
Employee Rating

Crest Volvo cars has a great sales and finance team, made my purchase easy smooth. More

by nesttorma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 12, 2024

Dealership Rating
Employee Rating

Ricardo and Locke were amazing. The entire process was extremely easy and pleasant! Our XC90 is amazing More

by johngaulden24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas

Feb 16, 2024

Crest Volvo Cars responded

We're thrilled to hear about your positive experience with us! Thank you for choosing our dealership, and for sharing your feedback. We're committed to providing excellent service to all of our customers, and we're glad to have met your expectations.

January 02, 2024

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Employee Rating

Excellent sales associate and finance specialist. Professional and friendly customer experience during entire car buying process. More

by taritag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani

Jan 02, 2024

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

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