Locke Reynolds
Locke Reynolds at Crest Volvo Cars

Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
184 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

5.0

184 Reviews

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184 Reviews of Locke Reynolds

August 05, 2026

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Always great service department! Lynn Ford always takes good care of my car when I take it in for service! I have been a loyal Crest Volvo customer since we moved to Dallas 15 year More

by Marciaterner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 06, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback, Marcia! It means a lot to hear that Lynn and our service team have been taking great care of your car. Fifteen years of loyalty says everything, and we are so glad you have trusted us with your vehicle for so long. We look forward to many more years of keeping you on the road with confidence.

August 01, 2026

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Daniel Carlos is a really helpful and kind salesman… no pressure and good customer service! More

by Belbrig
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos , Clay

Aug 05, 2026

Crest Volvo Cars responded

We are honored to hear such kind words about Daniel's approach to helping you through the process. A no-pressure experience with attentive customer service is exactly what we strive to provide, and it's great to know that came through during your visit. We hope to see you again!

July 06, 2026

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Excellent in all areas-from sales to finance and service. 10 of 10 ratings in everything. More

by Chance Martin
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert , The SFA graduate-lol- forgot his name

Jul 10, 2026

Crest Volvo Cars responded

We appreciate the time you took to share such thoughtful feedback, Chance. Hearing that your experience across sales, finance, and service all met the highest standard is truly meaningful to us. We take pride in delivering a consistent and seamless experience at every touchpoint, and knowing that came through for you reinforces why we do what we do. We look forward to welcoming you back whenever you need us.

June 29, 2026

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There was a strong push for additional coverage which I understand but there was lot of numbers gimmickry and back & forth which I felt like a constant battle which stressed me out. I was a perfect 850 FIC More

by HoboG
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 30, 2026

Crest Volvo Cars responded

We greatly appreciate your honest feedback, and we're genuinely glad to hear you love your new car. We understand how stressful the financing process can feel, and we regret that your experience did not meet your expectations. Your perspective is valuable to us, and we will use your feedback to improve our processes.

June 19, 2026

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Crest Volvo sales and service are top notch! Barry, Tim, and Jordan keep us coming back! More

by Jlindelof3
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Recommend Dealer
Yes
Jun 22, 2026

Crest Volvo Cars responded

Thank you for sharing such a wonderful review! It truly means a great deal to hear that your experiences with both our sales and service teams have been top notch. That is exactly the standard we strive to uphold every day. We are so glad that Barry, Tim, and Jordan have made such a positive impression and kept you coming back. We will be sure to pass along your kind words to them. We look forward to continuing to serve you!

June 13, 2026

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I had an excellent experience working with Caden Leggett at Crest Volvo Cars. Caden is incredibly knowledgeable about the Volvo product line, remained readily accessible throughout the process, and maintain More

by FAMILYWHITE2013
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 16, 2026

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience! It is truly gratifying to know that Caden provided you with the knowledgeable, accessible, and low-pressure service that made your car-buying journey seamless and enjoyable. Thank you for taking the time to share this thoughtful feedback and for recommending Caden and our team. We will be sure to pass along your kind words — reviews like yours reflect exactly the kind of professional, stress-free experience we strive to deliver for every customer. We hope you are loving your new Volvo!

June 13, 2026

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Extremely efficient! Barry and Locke were very personable and friendly. It was a non-pressuring atmosphere. We would definitely do business with them again. More

by Sherry_norris
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Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac

Jun 16, 2026

Crest Volvo Cars responded

Thank you for your review, Sherry! It is wonderful to hear that your experience was efficient and comfortable from start to finish. A welcoming, pressure-free environment is something we genuinely strive to provide, and we are so glad that came through during your visit. We truly appreciate you taking the time to share your feedback, and we look forward to the opportunity to work with you again!

June 11, 2026

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The team was excellent, courteous, knowledgeable and has fantastic customer service. They made purchasing a vehicle smooth and easy. More

by loricaplin777
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Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Allison Owens

Jun 12, 2026

Crest Volvo Cars responded

We are grateful for your wonderful feedback! It is truly rewarding to hear that our team delivered a courteous, knowledgeable, and seamless experience from start to finish. Providing outstanding customer service is something we genuinely care about, and knowing that your vehicle purchase felt smooth and easy means a great deal to us. Thank you for taking the time to share your experience. We look forward to continuing to serve you and hope you are enjoying your new vehicle!

June 07, 2026

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Consummate professionals with fair pricing and transparent dealing. I truly had a very good experience overall. More

by ACPRAESTHOLM
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 11, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. Your recognition of our fair pricing and transparent approach means everything to us, and we're thrilled that our professionalism made such a strong impression. Thank you for taking the time to share your feedback. At Crest Volvo Cars, we strive to provide exactly the kind of honest, straightforward service you experienced, and knowing we succeeded with you reinforces our commitment to treating every customer with the same level of care and respect.

June 05, 2026

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Working with Caden was one of the highlights of my car-buying experience. From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he m More

by RAACHELILY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 10, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience! Your feedback about Caden and Sam truly warms our hearts, and it's clear that they made your XC40 purchase both seamless and memorable. We understand how overwhelming car buying can feel, so knowing that Caden's genuine approach and helpful nature put you at ease means everything to us. It's especially heartening to hear how Sam went the extra mile with those thoughtful finishing touches like helping with your keys and license plates. These moments of genuine care and attention to detail reflect the values we strive to uphold every day. Thank you for recognizing both team members and for taking the time to share your positive experience - it truly makes a difference and helps us continue delivering the authentic, professional service our customers deserve.

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