Locke Reynolds
Locke Reynolds at Crest Volvo Cars

Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
182 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

5.0

182 Reviews

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182 Reviews of Locke Reynolds

July 06, 2026

Dealership Rating
Employee Rating

Excellent in all areas-from sales to finance and service. 10 of 10 ratings in everything. More

by Chance Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Lambert , The SFA graduate-lol- forgot his name

Jul 10, 2026

Crest Volvo Cars responded

We appreciate the time you took to share such thoughtful feedback, Chance. Hearing that your experience across sales, finance, and service all met the highest standard is truly meaningful to us. We take pride in delivering a consistent and seamless experience at every touchpoint, and knowing that came through for you reinforces why we do what we do. We look forward to welcoming you back whenever you need us.

June 29, 2026

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Employee Rating

There was a strong push for additional coverage which I understand but there was lot of numbers gimmickry and back & forth which I felt like a constant battle which stressed me out. I was a perfect 850 FIC More

by HoboG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 30, 2026

Crest Volvo Cars responded

We greatly appreciate your honest feedback, and we're genuinely glad to hear you love your new car. We understand how stressful the financing process can feel, and we regret that your experience did not meet your expectations. Your perspective is valuable to us, and we will use your feedback to improve our processes.

June 19, 2026

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Crest Volvo sales and service are top notch! Barry, Tim, and Jordan keep us coming back! More

by Jlindelof3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2026

Crest Volvo Cars responded

Thank you for sharing such a wonderful review! It truly means a great deal to hear that your experiences with both our sales and service teams have been top notch. That is exactly the standard we strive to uphold every day. We are so glad that Barry, Tim, and Jordan have made such a positive impression and kept you coming back. We will be sure to pass along your kind words to them. We look forward to continuing to serve you!

June 13, 2026

Dealership Rating
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I had an excellent experience working with Caden Leggett at Crest Volvo Cars. Caden is incredibly knowledgeable about the Volvo product line, remained readily accessible throughout the process, and maintain More

by FAMILYWHITE2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 16, 2026

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience! It is truly gratifying to know that Caden provided you with the knowledgeable, accessible, and low-pressure service that made your car-buying journey seamless and enjoyable. Thank you for taking the time to share this thoughtful feedback and for recommending Caden and our team. We will be sure to pass along your kind words — reviews like yours reflect exactly the kind of professional, stress-free experience we strive to deliver for every customer. We hope you are loving your new Volvo!

June 13, 2026

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Extremely efficient! Barry and Locke were very personable and friendly. It was a non-pressuring atmosphere. We would definitely do business with them again. More

by Sherry_norris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac

Jun 16, 2026

Crest Volvo Cars responded

Thank you for your review, Sherry! It is wonderful to hear that your experience was efficient and comfortable from start to finish. A welcoming, pressure-free environment is something we genuinely strive to provide, and we are so glad that came through during your visit. We truly appreciate you taking the time to share your feedback, and we look forward to the opportunity to work with you again!

June 11, 2026

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The team was excellent, courteous, knowledgeable and has fantastic customer service. They made purchasing a vehicle smooth and easy. More

by loricaplin777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Allison Owens

Jun 12, 2026

Crest Volvo Cars responded

We are grateful for your wonderful feedback! It is truly rewarding to hear that our team delivered a courteous, knowledgeable, and seamless experience from start to finish. Providing outstanding customer service is something we genuinely care about, and knowing that your vehicle purchase felt smooth and easy means a great deal to us. Thank you for taking the time to share your experience. We look forward to continuing to serve you and hope you are enjoying your new vehicle!

June 07, 2026

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Consummate professionals with fair pricing and transparent dealing. I truly had a very good experience overall. More

by ACPRAESTHOLM
Recommend Dealer
Yes

Other Employees Tagged: Caden Leggett

Jun 11, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. Your recognition of our fair pricing and transparent approach means everything to us, and we're thrilled that our professionalism made such a strong impression. Thank you for taking the time to share your feedback. At Crest Volvo Cars, we strive to provide exactly the kind of honest, straightforward service you experienced, and knowing we succeeded with you reinforces our commitment to treating every customer with the same level of care and respect.

June 05, 2026

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Employee Rating

Working with Caden was one of the highlights of my car-buying experience. From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he m More

by RAACHELILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience! Your feedback about Caden and Sam truly warms our hearts, and it's clear that they made your XC40 purchase both seamless and memorable. We understand how overwhelming car buying can feel, so knowing that Caden's genuine approach and helpful nature put you at ease means everything to us. It's especially heartening to hear how Sam went the extra mile with those thoughtful finishing touches like helping with your keys and license plates. These moments of genuine care and attention to detail reflect the values we strive to uphold every day. Thank you for recognizing both team members and for taking the time to share your positive experience - it truly makes a difference and helps us continue delivering the authentic, professional service our customers deserve.

May 29, 2026

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Employee Rating

5++++ stars excellent service I would highly recommend to a friend. Excellent experience overall. 5++++ stars More

by kristitadlock1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Tim Taylor, Jordan Farmer , Leland Taylor, Rogers Brown

Jun 03, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such an excellent experience with us and that you would recommend us to a friend. Your kind words about our service truly mean the world to our team. It brings us great joy to know that we exceeded your expectations and provided the level of service that our team strives to deliver to every customer. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

May 21, 2026

Dealership Rating
Employee Rating

Great service and follow up. Looking forward to car and service. Would recommend to all More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos

May 29, 2026

Crest Volvo Cars responded

Thank you for your positive feedback and recommendation! We're thrilled that you had a great experience with our service and follow-up. We look forward to continuing to serve you with the same level of care at Crest Volvo Cars.

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