Locke Reynolds
Locke Reynolds at Crest Volvo Cars

Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
170 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

5.0

170 Reviews

Write a Review

170 Reviews of Locke Reynolds

April 19, 2026

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Employee Rating

I had the best experience purchasing my new car! Rico was so patient and accommodating and every step was truly enjoyable. More

by A.BROOKINS
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rico Andani

Apr 20, 2026

Crest Volvo Cars responded

Thank you for your kind feedback. We’re glad Rico made your experience enjoyable and took great care of you throughout the process. We appreciate your trust and look forward to seeing you again.

April 08, 2026

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Employee Rating

Crest Volvo from Delivery to service has been absolutely amazing. Minor hiccup when taking delivery of vehicle but Crest went above and beyond to rectify the issue and get us back on the road. I’d like to p More

by Mcasarez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

Thank you for the outstanding review! We're thrilled that Mike Stock, Locke, and Fabian Salazar exceeded your expectations from purchase to service. We're proud our team went above and beyond to resolve the delivery issue quickly. Your confidence in choosing Crest Volvo for all your future needs means everything to us!

April 04, 2026

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Everyone there is amazing to work with! Wouldn’t buy a car anywhere else! Fantastic experience! More

by FISHERFAM04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your enthusiasm for working with our staff means everything to us. It's fantastic to know that you felt so well taken care of that you would choose us again for future vehicle purchases. We truly value customers like you who take the time to share such positive feedback about their experience. Your satisfaction is what drives us to maintain the high standards we strive for every day.

March 22, 2026

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Attentive,listen to your needs. No pressure. Very responsive to making the sale process painless More

by RBOYD
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 26, 2026

Crest Volvo Cars responded

Thank you for the positive feedback! We're thrilled that our team provided an attentive, no-pressure experience and made your car buying process smooth. We appreciate you sharing your experience with others.

March 18, 2026

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Very accommodating and straight-forward. I had some financial restraints in affording a new vehicle, and they were willing to be flexible in pricing my lease. No high-pressure sales tactic More

by biz1
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Riojas , Max (whose last name I don't recall), a sales manager I believe, was very helpful with my lease when Ricardo was out one day.

Mar 24, 2026

Crest Volvo Cars responded

We sincerely value your feedback about your experience with our team. It's wonderful to hear that we were able to work with your financial situation and provide flexible pricing options for your lease. We believe in making vehicle ownership accessible and appreciate you recognizing our straightforward approach without any pressure. Your satisfaction with our accommodating service means everything to us at Crest Volvo Cars.

March 15, 2026

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Brandon Bowen was extremely professional and knowledgeable. We will be recommending him to others that we know.. More

by SMITHBOYSMOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to know that you found the service both professional and helpful. Having knowledgeable staff who can guide you through your automotive needs is something we take great pride in at Crest Volvo Cars. Your willingness to share recommendations with others speaks volumes about the positive impact of your visit. Thank you for taking the time to share your experience with us.

March 12, 2026

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Alan and Locke were outstanding! They were both very thorough and enjoyable to work with. More

by EDDIE.FUHRMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Crest Volvo Cars responded

Thank you for highlighting the exceptional service you received from our team members. We're thrilled to hear that both individuals provided such thorough assistance and made your experience enjoyable. Your recognition of their outstanding dedication means so much to us at Crest Volvo Cars. We truly value customers like you who take the time to share positive experiences, and we look forward to continuing to provide you with the same level of excellent service in the future.

January 30, 2026

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Billy (Sales) was amazing! The first day I went to look at the car, he answered all my questions on what the car's features were and let me test drive a few to compare. Then wh More

by racheljm9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

Feb 02, 2026

Crest Volvo Cars responded

We genuinely appreciate your detailed feedback about your experience with our sales and finance teams. It's wonderful to hear that our sales representative took the time to thoroughly answer your questions about the vehicle features and allowed you to test drive multiple options for comparison. The fact that you felt comfortable enough to return for a second look and even examine the car in our service area shows the level of trust our team was able to build with you. Your mention of feeling no pressure during the finalization process reflects exactly the kind of customer-centered approach we strive for at Crest Volvo Cars. We understand that purchasing a vehicle is a significant decision, and having the patience to work with both you and your father demonstrates our commitment to supporting families through this important process. It's also great to know that our finance team provided clear information about your warranty options and took the time to explain everything thoroughly. Working out great deals on both the vehicle and extended warranty coverage is what we aim to achieve for every customer. Your recommendation of our sales and finance departments means a lot to us. Helping customers find their dream car without any hassle is precisely what drives our team every day. Thank you for choosing Crest Volvo Cars and for sharing your positive experience with others.

January 26, 2026

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From the first return phone call on my interest in a vehicle for sale, to the signing of the contract to purchase, to the after care when I needed information, everyone involved at Crest Volvo was stell More

by kggcoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail, Daniel Carlos

Jan 28, 2026

Crest Volvo Cars responded

Your positive experience means the world to us. We're thrilled that our team provided exceptional service throughout your entire journey with us, from that initial phone conversation about the vehicle you were interested in, all the way through the purchase process and beyond. It's wonderful to hear that our commitment to excellent customer care made such a strong impression. Your kind words about everyone you worked with at Crest Volvo Cars truly brighten our day and motivate us to continue delivering the same outstanding service to all our customers.

January 17, 2026

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Employee Rating

Everyone was very professional especially the young man named, Nick Lambert Very polite, very helpful, very courteous.Stayed in touch, answered every question that we had and forcing in.We met another gen More

by TRNTLV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2026

Crest Volvo Cars responded

Thank you immensely for sharing your wonderful experience with our team. We're delighted to hear that our staff provided you with such professional and courteous service throughout your visit. It's fantastic to know that you found everyone to be polite and helpful, and that all your questions were answered promptly. Your kind words about the exceptional service you received truly mean a lot to us. We're thrilled that your overall experience exceeded your expectations and that you found our dealership to be awesome. Your feedback reinforces our commitment to providing outstanding customer service to every visitor.

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