Logan Batchelor

Five Star Ford of Lewisville is the ONLY place I will ever buy a Ford from. Even if I move across the country or they don't have exactly what I want, the buying experience was that great. Almost every ever buy a Ford from. Even if I move across the country or they don't have exactly what I want, the buying experience was that great. Almost every dealership I worked with was offensively disrespectful to my time and sense - hiding prices until I spent a day at their showroom, dishonest about availability, and claiming to be "transparent" when in fact they were the complete opposite. Five Star Ford of Lewisville was a completely different experience from start to finish. My salesperson Logan was outstanding. I'm based in Austin — 3.5 hours away — so I needed to handle as much as possible remotely before making the trip. Logan was communicative, flexible, and never made me feel pressured or misled. He was fully prepared to finalize the deal remotely and arrange delivery if I wanted it. What really stood out: they even installed a few aftermarket things I wanted (tint, bedliner, tonneau cover) before I signed a single piece of paperwork. That kind of trust in a customer is something I've never experienced at a dealership. New car manager Brandon was equally impressive. He helped clarify the technical side of the financials during negotiations and genuinely felt like he was working in my interest by ensuring I was taking advantage of every rebate and discount — not just trying to close a deal. Finance manager Jakson was transparent and respectful through closing. Every finance department I've ever dealt with has felt like someone was working an angle on me — Jakson was the opposite. He communicated the value of their post-sale offerings honestly, and I never felt pressured. I usually treat this part of the process like a timeshare presentation - take a nap, put in headphones, or just beg to get it over with. Jakson's approach was the first time I've ever seriously considered a service contract (that's saying something) because he took the time to listen and explain the specific elements that mattered to me. I will buy every Ford I ever own from this dealership. If you're dreading the dealership experience, I promise this place should be the first and last one you work with. Congrats, Five Star, you have restored my faith that a pleasant car buying experience still exists. I'm happy that I'll never have to question who I'm going to buy from and refer people I care about to again. More

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We have been doing business at 5 Star Ford In Lewisville for many years. We used to have Jakson as a salesman, but I have to say that having him in Finance was such an easy-going and amazing experience! He for many years. We used to have Jakson as a salesman, but I have to say that having him in Finance was such an easy-going and amazing experience! He made the process Super quick and easy for us! I would highly recommend using him when you go to Finance!! More

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My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy family! More

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customer service is outstanding they are very courteous, knowledgeable and efficient. They always go above and beyond to help me out whether it be working with the service department or with the sales d knowledgeable and efficient. They always go above and beyond to help me out whether it be working with the service department or with the sales department five star rating across the board from a long time customer Thank Five Star Sam Packs Ford Cynthia L Wells More

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Ron Romano and your service team were fast and friendly. Great communication about what I needed and the cost associated with these items. Thanks again Ron. Great communication about what I needed and the cost associated with these items. Thanks again Ron. More

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Five star has always taken care of me and family every single time. Wether buying a vehicle or servicing our vehicles single time. Wether buying a vehicle or servicing our vehicles More

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ZACH IS AWESOME! !! He restored my faith in this dealership and it's outlook on service. !! He restored my faith in this dealership and it's outlook on service. More

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The most amazing experience I’ve ever had in buying a car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made More

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The best dealership experience that I have ever had or been involved in, and I have had plenty of vehicles. been involved in, and I have had plenty of vehicles. More

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Have used them for years. They are top notch, Professional, courteous.Will continue to have my Edge serviced there. They are top notch, Professional, courteous.Will continue to have my Edge serviced there. More

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