Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 13

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

Contact Me
5.0
173 Reviews
5.0

173 Reviews

Write a Review

173 Reviews of Logan Demel

March 07, 2026

Dealership Rating
Employee Rating

Easy, good customer service Easy process, great customer service, thorough The process was very easy, quick. Customer service was great as usual. They did a thorough job More

by jneukirch12
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Mar 09, 2026

Biggers Mazda responded

We’re glad to hear that your visit was easy, quick, and provided the great customer service you’ve come to expect. Making the service process smooth while still being thorough with the work on your vehicle is exactly what our team aims to deliver every time. We’ll be sure to pass along your kind words to Logan—he’ll appreciate knowing his help made your experience a positive one. Thank you for choosing Biggers Mazda and for your continued trust in our service team. We look forward to seeing you again at your next visit! 🚗🔧

March 07, 2026

Dealership Rating
Employee Rating

Everything was done timely manner. Very nice lounge. Very comfortable during wait. Good service. Thank you More

by sumiko.oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Biggers Mazda responded

Thank you for your kind review! ⭐ We’re glad to hear that everything was completed in a timely manner and that you were able to relax in our comfortable lounge while waiting. Making sure our customers have a pleasant and convenient experience during their visit is very important to us. We also appreciate you recognizing Logan for providing good service. We’ll be sure to share your feedback with him. Thank you for choosing Biggers Mazda. We look forward to assisting you again at your next service visit! 🚗🔧

March 03, 2026

Dealership Rating
Employee Rating

The service crew is always pleasant and helpful! The service is usually finished quickly, and includes a wash! More

by sobol0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re thrilled to hear that our service team is pleasant and helpful, and that you appreciate the quick service and complimentary wash. We truly value your continued support and look forward to serving you again soon!

February 27, 2026

Dealership Rating
Employee Rating

Good customer service and was able to get a loaner vehicle while waiting for a 2nd hybrid battery to be delivered. The quality of the Mazda brand name however has not made a good impression on me. As More

by ski6994
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 09, 2026

Biggers Mazda responded

Thank you for sharing your feedback. We’re glad our team could provide helpful service and a loaner vehicle while your hybrid battery was being addressed. We’re very sorry to hear about the issues you’ve experienced with your vehicle and understand how frustrating this must be, especially as your first Mazda. We take your concerns seriously and would like the opportunity to review your service history and work with you to improve your experience. If you could provide your name or the name your vehicle is registered under, we’ll make sure the appropriate team follows up with you directly. We appreciate your patience and the chance to make this right.

February 26, 2026

Dealership Rating
Employee Rating

Very helpful. Quick and thorough service. Very Kind. I would definitely recommended to a friend or family member. More

by bnjohansen94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Sandoval, Lukas Lazauskas , Clemente Sanchez

Apr 09, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re thrilled to hear you found our service quick, thorough, and kind. We truly appreciate your recommendation and look forward to helping you, your friends, and your family in the future!

February 25, 2026

Dealership Rating
Employee Rating

Staff is always very friendly and helpful. Answer all my questions and happy to assist More

by jess.reed89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukas Lazauskas , Clemente Sanchez

Apr 09, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re glad to hear our staff has been friendly, helpful, and attentive to all your questions. We truly appreciate your continued support and look forward to assisting you again in the future!

February 24, 2026

Dealership Rating
Employee Rating

Logan did an excellent job keeping me informed about the progress of my service. This is the first Mazda I have owned and so far I have had a very good experience with everyone I have worked with. The las More

by LoriB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Biggers Mazda responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Logan did an excellent job keeping you informed and that your experience with Sebastian and our entire team has been so positive. It means a great deal to us that your first Mazda ownership experience has been a good one. Providing clear communication, great service, and a welcoming atmosphere is always our goal. We truly appreciate your recommendation and kind words. We look forward to continuing to take great care of you and your Mazda — thank you for being part of the Biggers Mazda family! — The Biggers Mazda Team

February 23, 2026

Dealership Rating
Employee Rating

It was clean and things seem to run smoothly. People were courteous and attentive to your needs. More

by rmjocson
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 23, 2026

Biggers Mazda responded

Thank you for taking the time to share your experience with Biggers Mazda! We’re so glad to hear that you found our dealership clean and that everything ran smoothly during your visit. Creating an organized, efficient environment where our guests feel comfortable is very important to us. It’s also wonderful to know that our team — especially Logan — was courteous and attentive to your needs. We truly believe great service starts with listening and making sure every guest feels valued. We appreciate your recommendation and your trust in us to service your Mazda. We look forward to welcoming you back again soon! 🚗

February 22, 2026

Dealership Rating
Employee Rating

Greeting was fast and efficient my car was taken in quickly and serviced in under an hour. Work was vehicle inspection, oil change and tire rotation. More

by Lawrence V Barbera
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 23, 2026

Biggers Mazda responded

Thank you, Lawrence, for taking the time to share your experience with Biggers Mazda! We’re thrilled to hear that you were greeted promptly and that your vehicle was taken in and serviced quickly. Completing your inspection, oil change, and tire rotation in under an hour while maintaining quality and care is exactly the experience we strive to provide. We also appreciate you recognizing Logan for his service. He works hard to ensure every visit is smooth, efficient, and professional, and your feedback means a lot to him and our team. Thank you for trusting us with your Mazda and for your recommendation. We look forward to seeing you again at your next service visit! 🚗

February 22, 2026

Dealership Rating
Employee Rating

Greeting was fast and efficient my car was taken in quickly and serviced in under an hour. Work was vehicle inspection, oil change and tire rotation. More

by Lawrence V Barbera
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Feb 24, 2026

Biggers Mazda responded

Thank you for the 5-star review! We’re so glad to hear that your visit was fast and efficient and that your vehicle was taken in quickly. Completing your inspection, oil change, and tire rotation in under an hour is exactly the level of convenience we aim to provide. We truly appreciate your business and look forward to serving you again! — The Biggers Mazda Team

...
13
...

Dealership Inventory (220 Vehicles)

used 2026 Mazda CX-70 car, priced at $47,600
2026 Mazda CX-70
used
Rhodium White Premium exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $41,013
2026 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $39,146
2026 Mazda CX-5
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $38,218
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $36,234
2026 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $56,325
2026 Mazda CX-90
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive