Logan Demel
Logan Demel at Biggers Mazda

Logan Demel

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Logan Demel

June 01, 2026

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Employee Rating

Outstanding advisor with Logan. He was knowledgeable, friendly, and provided great service. You have an excellent overall team as well. Thanks for helping me take great care of my M More

by BSHARRATT
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

June 01, 2026

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Employee Rating

Clear, concise, quality work, no surprises Clear, concise quality work no surprises, friendly beautiful facility More

by sgrove7223
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

June 01, 2026

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Employee Rating

Good service. Good dealership when compared to others out there in my opinion. Thanks for your help with my vehicle. More

by thornels10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2026

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Always very polite and thorough. Explain clearly and follow through as promised. I’ve been a Biggers Mazda Fan for 10 plus years. More

by gussiejane8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabastian Nava, Alex Henzeil

May 31, 2026

Biggers Mazda responded

Thank you for the kind words. Have a great day.

May 30, 2026

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Employee Rating

Helpful The dealership and its staff are extremely helpful and accommodating. Really try to do right by their customers More

by vanessa.phomsaly
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

May 31, 2026

Biggers Mazda responded

Thank you for the kind words. Have a great day.

May 30, 2026

Dealership Rating
Employee Rating

Professional customer service and quality work. Very accommodating as well. Overall, honest and professional experience and will return More

by seandrake165
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

May 31, 2026

Biggers Mazda responded

Thank you for the kind words and positive review. Have an amazing day.

May 30, 2026

Dealership Rating
Employee Rating

Service was great and excellent communication. Very friendly and helpful. Would highly recommend this service department and dealership. More

by timkester13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Biggers Mazda responded

Thank you for the kind words and positive review. Have an amazing day.

May 27, 2026

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Employee Rating

We enjoy doing business with Biggers. Good people fancy dealership and the cx5 has been very good, More

by TLKRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicco Fernandez

May 31, 2026

Biggers Mazda responded

Thank you for the kind words and positive review. Have an amazing day.

May 21, 2026

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Employee Rating

Had an excellent service experience at Biggers Mazda. The service staff was professional, thorough, and took the time to properly identify issues with my vehicle. Communication was clear throughout the p More

by ekz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service department. Providing professional, thorough service and taking the time to accurately diagnose and resolve concerns are top priorities for our team. We're especially pleased that you felt well-informed throughout the process and appreciated our communication and attention to detail. Thank you for your recommendation and for trusting Biggers Mazda with your vehicle. We look forward to serving you again in the future!

May 18, 2026

Dealership Rating
Employee Rating

Very friendly people and great service The experience was grate , everyone is friendly and the service was excellent More

by Annie
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

May 19, 2026

Biggers Mazda responded

Thank you for the Kind Words. We appreciate your business and Happy Motoring.

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