Logan Fischer | Page 7

This was a typical bad experience with a car dealership, which is the reason people hate buying from them. They had two new Suburbans I wanted to look at, so I headed in to see them. Neither Suburban coul which is the reason people hate buying from them. They had two new Suburbans I wanted to look at, so I headed in to see them. Neither Suburban could be found, the first one because it had a dead battery and wouldn't respond to the fob. After locating that one (which I wasn't able to see because they couldn't start it), he attempted to find the second. Logan was able to locate it parked in their service department, which seemed odd for a new vehicle. It was in the shop because the fuel tank had been drilled on their lot and it needed a new tank. Not a great start. He then pulled the truck up to the front so that I could see it, where it ran out of gas since the tank had not been replaced and was still leaking fuel. I left from there and headed to Dick Hannah Chevrolet, where I had a much better experience. Upon deciding on the Suburban at Ron Tonkin, I explained that I didn't want the $3000 black wheels (listed on the sticker as a dealer-installed option), and asked that the stock wheels be put back on. I was told that the wheels were installed at the factory and they didn't have any stock wheels, but that they would take $500 off the price to "help me out". I still didn't want to pay $2500 for wheels I didn't want, and explained that Dick Hannah had offered $4000 more for my trade in. They finally agreed to match the trade in value, which was the only good part of this experience. I also asked that they remove the ELO GPS, which was a $600 upsell for a $15 part they use to locate their vehicles in the lot. They did remove it, but didn't replace the factory screws, instead leaving them in the center console. When I arrived on the date of sale, Logan handed me the updated price sheet, which removed the cost of the ELO GPS and updated the trade-in value. It also had two new costs, window tint and a clear bra, which were never mentioned before and added $1500 to the cost. I immediately started to pack my things to leave, and Logan went to "talk to his manager to see how they could help me out" and came back to say they would remove those charges since they weren't originally listed. I then purchased the truck and left. As I started with, this was a pretty typical story from a bad car dealership, trying to upsell unnecessary equipment and add charges for the equipment at the last minute. I won't be returning. I would like to add that Lacey in the finance department was extremely professional and friendly and was great to deal with. I've purchaed 13 fleet vehicles from 8 different dealerships over the past year, and Lacey was the best representative from any finance department I've worked with. More

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Great, wide selection of vehicles on new and used. I walked in and was immediately helped by a salesman. I walked in and was immediately helped by a salesman. More

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Logan has helped me out a few times with various kinds of vehicles and everytime it's a pleasure. He's knowledgeable about cars and and is very easy to talk to. Looking forward to my next visit. He's my go t vehicles and everytime it's a pleasure. He's knowledgeable about cars and and is very easy to talk to. Looking forward to my next visit. He's my go to guy for sure and I recommend you ask for him if you plan on making a visit to Tonkin Chevy. More

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Worst car buying experience of my life. It started off by arriving and the vehicle was not in as described condition, a few scratches and cracked windshield. Then we sit down to discuss num It started off by arriving and the vehicle was not in as described condition, a few scratches and cracked windshield. Then we sit down to discuss numbers and I was told this was a certified pre owned vehicle before making the 4 hour trip just to be told it wasn’t, lots of back and fourth negotiating and we get to the end signing papers only to find out where I thought they were dropping the price of the car, they dropped my GAP insurance. I should have walked then and there and regret not doing so. I had a trade in and I had to harass them to pay off the vehicle I traded in because it still wasn’t paid off weeks later!!! Also they didn’t put my car on auto pay which they were supposed too, and it’s 7 weeks later and I still don’t have a plate transfer. If I could give 0 stars I would, I will never recommend this dealership to anyone and I advise you stay away. More

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Logan was very punctual and attentive to my needs as I went through the process of buying my first ev ever. He found the car I wanted at a partner dealership and then took the time to show me all the bell went through the process of buying my first ev ever. He found the car I wanted at a partner dealership and then took the time to show me all the bells and whistles. Good job, my man! More

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I went in to see a used truck they had on their lot. Rolando And Logan were willing to work with me and get me close to what I wanted to pay. Ultimately the truck and their listening to what I wanted so Rolando And Logan were willing to work with me and get me close to what I wanted to pay. Ultimately the truck and their listening to what I wanted sold me. I’ve been to other dealers and they are a notch above most. One of a few good dealers I would buy from again. More

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First time buying a car and I felt comfortable doing so with Logan. Really appreciate it! with Logan. Really appreciate it! More

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We had a great experience buying our truck! Logan was very helpful and willing to put in the work to make sure we were getting what we were after. Logan was very helpful and willing to put in the work to make sure we were getting what we were after. More

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Tremendous experience finding our ideal family vehicle! Thanks to all. Highly recommend Ron Tonkin Chevrolet Thanks to all. Highly recommend Ron Tonkin Chevrolet More

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Logan helped me finance my first car and it was a great experience! No question is a stupid question, he was super helpful and didn’t make me feel bad about not knowing the process. I will definitely be ba experience! No question is a stupid question, he was super helpful and didn’t make me feel bad about not knowing the process. I will definitely be back to this dealership. Overall a wonderful time. Not as stressful as I thought it would be! More

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