Logan Fischer | Page 6

Bought a Vehicle at this dealership and i lived 1500 miles away and Logan was the best! Great hospitality miles away and Logan was the best! Great hospitality More

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A very welcoming environment full of professionals that make your experience buying a car very comfortable make your experience buying a car very comfortable More

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The help we received was extremely helpful and informative. Everyone we worked with had pointed us in the right direction and we were able to look at the cars we had listed. It was a pleasure work informative. Everyone we worked with had pointed us in the right direction and we were able to look at the cars we had listed. It was a pleasure working with Travis! More

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Very efficient and professional experience. It felt like we were in and out very quickly. It felt like we were in and out very quickly. More

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Tonkin Chevrolets customer service was beyond extraordinary. I purchased out of state and completely sight unseen. Logan my sales rep kept constant communication with me and was completely trans extraordinary. I purchased out of state and completely sight unseen. Logan my sales rep kept constant communication with me and was completely transparent from initial call to final purchase and shipping. When the vehicle arrived in NY it was much better than portrayed by Logan and the pictures on the internet. Logan, Lacey and all employees of Tonkin Chevrolet made this purchase completely painless and smooth. Zero reservations in recommending the crew at Tonkin Chevrolet to handle all your purchasing needs. More

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Logan ROCK STAR not enough stars here to be given . ! Really professional, took care of all my needs, he is educated about the cars on the lot, especially mine , and has a nice test run to drive on!! So ! Really professional, took care of all my needs, he is educated about the cars on the lot, especially mine , and has a nice test run to drive on!! So helpful made the process quick easy and washed my car too . Great team to work with what a privilege. Thank you Rachel ❤️ More

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We had a great experience at Ron Tonkin Chevrolet. Logan was awesome and helped us purchase our 2022 Yukon Denali. Logan was awesome and helped us purchase our 2022 Yukon Denali. More

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Everybody at Ron Tonkin Chevrolet was professional, courteous, knowledgeable and helpful. I would absolutely recommend them to anyone looking to buy a new or used car in Portland. courteous, knowledgeable and helpful. I would absolutely recommend them to anyone looking to buy a new or used car in Portland. More

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Overall good experience working with this dealership, I was doing a trade in and purchased a used truck. This truck had a lot of things I was looking for towing wise, I had reviewed the truck online extens was doing a trade in and purchased a used truck. This truck had a lot of things I was looking for towing wise, I had reviewed the truck online extensively before coming in. However was pretty disappointed when arriving and the truck had damage that wasn’t disclosed online. In the end Logan was able to work with me to get a deal I was comfortable walking away with. He did a great job not making me feel pressured and honest communication. The process was quick and very clear. More

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This was a typical bad experience with a car dealership, which is the reason people hate buying from them. They had two new Suburbans I wanted to look at, so I headed in to see them. Neither Suburban coul which is the reason people hate buying from them. They had two new Suburbans I wanted to look at, so I headed in to see them. Neither Suburban could be found, the first one because it had a dead battery and wouldn't respond to the fob. After locating that one (which I wasn't able to see because they couldn't start it), he attempted to find the second. Logan was able to locate it parked in their service department, which seemed odd for a new vehicle. It was in the shop because the fuel tank had been drilled on their lot and it needed a new tank. Not a great start. He then pulled the truck up to the front so that I could see it, where it ran out of gas since the tank had not been replaced and was still leaking fuel. I left from there and headed to Dick Hannah Chevrolet, where I had a much better experience. Upon deciding on the Suburban at Ron Tonkin, I explained that I didn't want the $3000 black wheels (listed on the sticker as a dealer-installed option), and asked that the stock wheels be put back on. I was told that the wheels were installed at the factory and they didn't have any stock wheels, but that they would take $500 off the price to "help me out". I still didn't want to pay $2500 for wheels I didn't want, and explained that Dick Hannah had offered $4000 more for my trade in. They finally agreed to match the trade in value, which was the only good part of this experience. I also asked that they remove the ELO GPS, which was a $600 upsell for a $15 part they use to locate their vehicles in the lot. They did remove it, but didn't replace the factory screws, instead leaving them in the center console. When I arrived on the date of sale, Logan handed me the updated price sheet, which removed the cost of the ELO GPS and updated the trade-in value. It also had two new costs, window tint and a clear bra, which were never mentioned before and added $1500 to the cost. I immediately started to pack my things to leave, and Logan went to "talk to his manager to see how they could help me out" and came back to say they would remove those charges since they weren't originally listed. I then purchased the truck and left. As I started with, this was a pretty typical story from a bad car dealership, trying to upsell unnecessary equipment and add charges for the equipment at the last minute. I won't be returning. I would like to add that Lacey in the finance department was extremely professional and friendly and was great to deal with. I've purchaed 13 fleet vehicles from 8 different dealerships over the past year, and Lacey was the best representative from any finance department I've worked with. More

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