Lola Vavrica

Roman went beyond what is commonly expected as customer satisfaction! He made sure to communicate with progress of repairs! satisfaction! He made sure to communicate with progress of repairs! More

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I caught BMW in a lie! Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put th Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put them on the front. The service tech continued to tell me that in his 17 years experience that the new tires should be in the front and not the back. I didn’t believe them, and asked them to send me in writing where it states that in their training. After two days of them searching for the answer, the service manager called me back and admitted they got it wrong and I was right. These guys are liars and have no idea what they’re talking about , they want their customers to think they know everything and just go away. This is the reason people do not trust car dealerships! Even if it is BMW. xxxx poor. More

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Always treated very well at TomBush Orange Park,I had the pleasure of being helped by Clem,who,delivered my x5 back to me in record time and fixed my problem… Thank You Clem pleasure of being helped by Clem,who,delivered my x5 back to me in record time and fixed my problem… Thank You Clem More

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Friendly courteous staff very helpful willing to go the extra mile very upfront and honest about repairs and services needed on your vehicle extra mile very upfront and honest about repairs and services needed on your vehicle More

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This was our third BMW purchase from Ihab and Lola. Their level of expertise and willingnes to assist us in anyway possible in order to complete our transaction in a way that exceeded our expectations was ve level of expertise and willingnes to assist us in anyway possible in order to complete our transaction in a way that exceeded our expectations was very evident. They are great to work with. More

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Good dealership and very professional. Enjoy working with the management and sales staff. Would and do reccomend this dealership to others and have bought two cars in the last year from them. the management and sales staff. Would and do reccomend this dealership to others and have bought two cars in the last year from them. More

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We enjoyed our car-buying experience at Tom Bush BMW (Blanding). Our salesperson, Lola, was very professional, knowledgeable and sensitive to our desires. She is doing a wonderful job of following up wi (Blanding). Our salesperson, Lola, was very professional, knowledgeable and sensitive to our desires. She is doing a wonderful job of following up with us upon completion of the sale. We will be recommending all of our friends come to work with Lola! More

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Going to a car dealership for a new vehicle used to be an unpleasant experience because of high pressure sales staff. (I'd rather get a tooth pulled.) I had visited 2 other dealerships prior to meeting Lola unpleasant experience because of high pressure sales staff. (I'd rather get a tooth pulled.) I had visited 2 other dealerships prior to meeting Lola and Rick at Tom Bush. Lola Vivrica met me outside while I was looking at a car. She was extremely knowledgeable about each car and didn't pressure me. She e-mailed me with information after the sale and kept in touch to make sure I was happy with my new vehicle. She treated me more like a friend than a "potential sale". Rick worked with me on the financing portion and price. Even when I came back to the dealership to have my car detailed, he patiently answered all my additional questions that some times arise after you've taken the vehicle home. Working with Lola and Rick completely changed my opinion of "the new car experience". They are both a credit to their profession. More

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Lola was great, - she made it happen as before, she is a pleasure to work with, took care off our special needs and had all the needed paperwork ready. pleasure to work with, took care off our special needs and had all the needed paperwork ready. More

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This was the purchase of my very first BMW and I am more than happy to say that Lola Vavrica at Tom Bush BMW of Orange Park made the experience a pleasure. The personnel are friend and I really like the non than happy to say that Lola Vavrica at Tom Bush BMW of Orange Park made the experience a pleasure. The personnel are friend and I really like the non hassle policy that they have. I will surely use Tom Bush BMW of Orange Park and Lola and for my next BMW purchase. More

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