Lora Moore | Page 20

Fantabulous Lora, ruben and hamad were upfront, honest and very helpful. We sat down and went over my options as far as being able to purchase the vehicle of my c Lora, ruben and hamad were upfront, honest and very helpful. We sat down and went over my options as far as being able to purchase the vehicle of my choice and they made buying my first car a wonderful learning experience. I will be bringing two people to this dealership because of their professionalism and attentiveness towards me as a valued costumer. More

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Amazing! Lora was so wonderful! She was very professional and helpful in my decision making process. I will definitely recommend Lora to family and friends, s Lora was so wonderful! She was very professional and helpful in my decision making process. I will definitely recommend Lora to family and friends, such a great experience ! More

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Great experience with Lora! I recently came in to trade my rdx for an mdx as my family is growing! Lora made the experience quick and easy. She was a pleasure to talk to and was I recently came in to trade my rdx for an mdx as my family is growing! Lora made the experience quick and easy. She was a pleasure to talk to and was very knowledgeable. I will definitely be going to Lora for all of my Acura needs from now on! More

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Wow amazing Great time they asked what I wanted and matched it to a tee friendly human staff best experience ever no pressure no pushing product in our face I wal Great time they asked what I wanted and matched it to a tee friendly human staff best experience ever no pressure no pushing product in our face I walked away with two cars because of it. Clean classy professionals More

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Professional With a background of 45 years in sales and continuing education in negotiation, we did not walk into the DCH establishment unarmed. Since we had a ba With a background of 45 years in sales and continuing education in negotiation, we did not walk into the DCH establishment unarmed. Since we had a background in both USAA and Costco my wife and I started with Alyssa Hrubash who started our transaction via the internet, she got us exactly what we wanted and then turned us over to Lora Moore who had all the Costco information, the test drive vehicle, and answered the myriad of questions that we had. Usually my wife steps away from the table during the negotiating, but in this instance we all got together and put this deal together in an atmosphere that could only be described as "comfortable". Even Jaime Borja showed his professionalism as he helped to conclude our experience. Note to DCH: hang on to these employees, they bring happiness and money to your Corporation. More

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Very professional, efficient and accommodating. When I entered the showroom one Thursday night this past November, I was greeted by an extremely friendly receptionist, who after determining the purp When I entered the showroom one Thursday night this past November, I was greeted by an extremely friendly receptionist, who after determining the purpose of my visit- to look at the new vehicles being offered by Acura, directed me to a salesperson, Lora Moore. Laura is very knowledgeable and she explained the features of the vehicle I was interested in, and what options were available. We then discussed the price for the vehicle I wanted to lease, the RDX, and the equipment I wanted. The deal was concluded the same evening. A misunderstanding developed about one of the features I expected to be getting and with the help of the Sales Manager, Robert Westervelt, this misunderstanding was resolved to my complete satisfaction. I could not help but feel that everyone I had any contact with at the dealership was interested in my satisfaction with my buying experience. But the way Lora and Bob extended themselves was something very special. The DCH Montclair Acura dealership should be very pleased with the way their people treat its customers- but especially Lora and Bob. LC More

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AWESOME Everyone is very helpful and attentive. I felt like both Robert and Lora were very honest and tried their best to make sure I got the best deal. Super Everyone is very helpful and attentive. I felt like both Robert and Lora were very honest and tried their best to make sure I got the best deal. Super happy with my new car! It was a great experience. More

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Best car buying experience ever! Afrer seeing lots of 7 seater SUVs at various dealerships in NY and NJ, we came to DCH Montclair Acura, specifically for the 2017 Acura MDX. This Afrer seeing lots of 7 seater SUVs at various dealerships in NY and NJ, we came to DCH Montclair Acura, specifically for the 2017 Acura MDX. This is where we met Lora. Lora gave us a very professional and thorough test drive of the vehicle. She was the only salesperson who was able to clearly describe all the important features of the vehicle. There was no pressure to buy and we felt we could really trust her. We liked the car so much, Lora did everything she could do that we could lease the car at the lowest possible price. She went above and beyond anyone I have ever worked with when acquiring a car at a dealership. She is truly a pleasure to deal with. I really highly recommend Lora - you will definitely not be disappointed!! More

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Finally a pleasant car buying experience! Lora Moore (awesome name btw), was professional, knowledgeable and extremely patient. I'm very happy with my new 2017 RDX. My friends and family love Lora Moore (awesome name btw), was professional, knowledgeable and extremely patient. I'm very happy with my new 2017 RDX. My friends and family love it as well! I would also like to thank Hamad and Ruben. Truly a great experience overall. More

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Excellent and no pressure car buying experience I have the best experience leasing my car...all thanks to Lora Moore. She was kind, courteous, patient, and extremely knowledgable. Unlike many other I have the best experience leasing my car...all thanks to Lora Moore. She was kind, courteous, patient, and extremely knowledgable. Unlike many other dealerships, Lora never pressured or oversold. DCH Montclair Acura is very lucky to have her. Her exceptional service is one of the reason why I decided to lease my car with DCH Montclair Acura. I would recommend all who are looking to buy or lease car to give her a call. You'll thank me later. I would like to mention Hamad Matari who helped with finance and lease. He was very professional and courteous. He made the process very easy. More

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