Lora Simmons

Holm Automotive Center Inc responded

We're glad we could accommodate you even when you were running a bit late, and that we still delivered great service! We understand that sometimes schedules get a little off, and we appreciate your flexibility. Our team, including Chuck and Lora, is determined to provide excellent Customer Care whenever you visit. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are delighted that you've never had a bad experience with us! We pride ourselves on having friendly and helpful staff across all departments. This consistency truly reflects our core value of Customer Care and our commitment to building positive relationships with everyone who walks through our doors. Thank you for your continued trust in us! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear you consistently have good results when you visit us! It's our aim to have a team that is knowledgeable, friendly, and professional in every interaction. This reflects our commitment to Professional Growth and delivering excellent Customer Care. Thank you for your positive feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the high recommendation! We appreciate you choosing Holm Automotive for your needs. Our team, including Jamie, Gary, Chuck, Lora, and Lance, strives for excellence in all we do, embodying our commitment to Excel. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear about your consistently positive experiences with our Service Department! We truly value your loyalty as both a vehicle purchaser and a service customer. Our team, including Jamie, Chuck, and Lora, are dedicated to providing efficient service and upholding our commitment to Customer Care. We aim to be industrious in our work and ensure your vehicles are always well taken care of. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your experience. We sincerely apologize that the wrong part was initially ordered for your vehicle. However, we are glad to hear that our team, including Kim and Lora, worked diligently to make things right by assisting with your car rental and delivering your vehicle. This reflects our commitment to Concern For Others and our Determination to find solutions for our clients. We are happy to know your vehicle is running well! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're happy to hear that you experienced fast service and had no problems. Providing quick and efficient service is always our goal. Lora Simmons, and our entire service team, are dedicated to getting you back on the road as smoothly as possible. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your experience! We sincerely apologize for the initial issue with your service ticket. We are, however, very grateful that Chuck Loader was able to identify and correct the mistakes for you. We're delighted to hear that you found the work excellent and Chuck's service amazing! His dedication to resolving the issue and providing outstanding service truly reflects our commitment to Customer Care and our Industrious approach to ensuring your satisfaction. We appreciate you bringing this to our attention and are glad Chuck could turn your experience into a positive one. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Wow, thank you for the incredible 100/10 feedback! We are absolutely thrilled to hear about your exceptional experience. We're so glad you found our team very accommodating and that you received excellent customer service. It's fantastic to know you think our mechanics are the nicest around and that you appreciated our upfront and honest approach to pricing. We're also happy we could assist you in getting to know the town during your extra day here and that mailing your forgotten item was a helpful gesture. Going the extra mile for our customers is always our aim. Your kind words truly mean a lot and reflect our commitment to Customer Care, Trustworthy service, and our Concern for Others. We appreciate you choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that you consistently feel our team is friendly and that you've had a good experience working with our dealership. Lora Simmons, and our entire team, strive to create a welcoming and positive environment for all our customers. Your continued satisfaction reflects our commitment to Customer Care and building positive relationships. Sincerely, the Holm Automotive Team of Abilene.