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Lorenzo Smith
15 Reviews
15 Reviews of Lorenzo Smith
April 18, 2024
Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & service set Jim Ellis Maserati miles above! More
by Ldtaylor31
Other Employees Tagged: Dick Ivey, Jamal Diamond, Annise Jones
Helpful 
June 03, 2023
Jamal Diamond was incredible. Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all you Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs. More
by Ron.Rynne
Other Employees Tagged: Jamal Diamond
March 24, 2022
Outstanding service! Dick Ivey was wonderful salesman. This was my first time dealing with Maserati. Would highly recommend Jim Ellis and Dick Ivey to anyone interested Dick Ivey was wonderful salesman. This was my first time dealing with Maserati. Would highly recommend Jim Ellis and Dick Ivey to anyone interested in a Maserati. More
by fpich3
Other Employees Tagged: Dick Ivey , Antonio
February 13, 2020
Great from start to finish! Arthur did a great job taking care of me during my visit to the dealership. He was well versed and knowledgeable of the vehicles. He even went out the Arthur did a great job taking care of me during my visit to the dealership. He was well versed and knowledgeable of the vehicles. He even went out the way to help me get a red bow to display on the vehicle. More
by TS
Other Employees Tagged: Arthur Pigford
December 07, 2019
This was one of the best experiences i have ever had purchasing a car. Michael Cook was an awesome salesperson. I highly recommend this dealership to anyone who wants A1 service. purchasing a car. Michael Cook was an awesome salesperson. I highly recommend this dealership to anyone who wants A1 service. More
by Mselaineb
Other Employees Tagged: Michael Cook , Michael Johnson
October 30, 2017
Excellent service!! We went for a test drive of the new Alfa Stelvio SUV, Arthur was the person in charge of taking care of us, I can only say that this is by far the bes We went for a test drive of the new Alfa Stelvio SUV, Arthur was the person in charge of taking care of us, I can only say that this is by far the best experience we have ever had buying a new vehicle, highly recommended, he was knowledgeable, fast, friendky and extremely helpful trying to make an honest deal, we are extremely happy with the deal we made and the car drives beautifully, we highly recommend this dealer, thr Alfa Romeo brand and the Stelvio SUV. More
by George C
Other Employees Tagged: asdf asdf, Luke Marcotte, Arthur Pigford
July 25, 2017
Great experience I had a great experience leasing my first Maserati. Michael and Lorenzo worked with me to build a unique car that I love and I had fun throughout the I had a great experience leasing my first Maserati. Michael and Lorenzo worked with me to build a unique car that I love and I had fun throughout the process. Luke is personable and explained the financial details very well. Overall everyone at the dealership made my husband and I feel welcome and we're very happy with our experience. More
by md
Other Employees Tagged: Michael Cook , Luke Marcotte
July 17, 2017
VERY professional....helped me to decide rather than "sell" The entire sales team is very supportive. They took the time to educate me about the Maserati vehicles. They recognised I needed multiple visits to The entire sales team is very supportive. They took the time to educate me about the Maserati vehicles. They recognised I needed multiple visits to make a decision and supported me the entire time.I NEVER felt sales pressure....just an excitement that I was considering a Maserati vehicle! More
by Rick Ferguson
Other Employees Tagged: Michael Cook , Luke Marcotte, Arthur Pigford, ChucK who appraised my trade in was very imformative and supportive of my needs.
July 03, 2017
Terrific experience Dick Ivey was great to work with from start to finish. He took care of the car order by phone and provided all of the paperwork by email so my first v Dick Ivey was great to work with from start to finish. He took care of the car order by phone and provided all of the paperwork by email so my first visit to the dealership was not until the car arrived. Dick and his colleagues had everything to go when I arrived and clearly take a lot of pride in providing exceptional customer service. I would highly recommend Dick and his Jim Ellis dealership. More
by DSA
Other Employees Tagged: Dick Ivey , Luke Marcotte
June 14, 2017
Sustained excellence in sales AND servicwe We just acquired our second Maserati from them. Michael Cook, Maserati Brand Specialist, and Lorenzo Smith, Sales Manager, are superb at helping and We just acquired our second Maserati from them. Michael Cook, Maserati Brand Specialist, and Lorenzo Smith, Sales Manager, are superb at helping and there are absolutely no pressure tactics here. We have 3 years experience with service and it is likewise excellent; Lance Simpson assisted us this time. We highly recommend the dealership. Everyone we have dealt with here has been great. More
by chmba
Other Employees Tagged: Michael Cook, Steven Williams , Lance Simpson
