Lori Devega
Lori Devega at Lexus of Arlington

Lori Devega | Page 16

Service Advisor

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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not yet
rated
261 Reviews

Industry Experience

18 yrs, 11 mos

not yet
rated

261 Reviews

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261 Reviews of Lori Devega

June 16, 2022

Dealership Rating
Employee Rating

Everyone is knowledgeable of what their job is. The facility is very clean and relaxing while you wait for the service of your car. More

by NANCIE302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz

Jun 20, 2022

Lexus of Arlington responded

Nancie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2022

Dealership Rating
Employee Rating

Great customer service. Took vehicle to dealership for CEL. Fault code was active when I arrived. Unfortunately, the code cleared when the vehicle was moved to the servic More

by Rivnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

June 09, 2022

Dealership Rating
Employee Rating

I had a very pleasant visit. The check in process was fast and easy! I was very impressed with the person who checked me in and the facilities! Thanks 🙏🏾 More

by kothaaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 09, 2022

Dealership Rating
Employee Rating

Lori was very helpful in getting the NX parts ordered and repairs completed in 24 hours. More

by FGH_ARTISAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again!

June 09, 2022

Dealership Rating
Employee Rating

Some confusion occurred regarding cost of service, but the service rep addressed this in a fair manner. The dealership provides a comfortable and clean waiting area with drinks and snacks provided. More

by LexusMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2022

Dealership Rating
Employee Rating

Lori provided great service. We discussed all of the tire options so that I could make the best choice for my needs. More

by marymoj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, Mary, your feedback and rating mean a lot to us. We're glad Lori and our team were able to help, and we hope to see you again!

June 06, 2022

Dealership Rating
Employee Rating

I appreciate Lexus of Arlington… and especially Lori deVega, who is always responsive to my car needs. We have dealt with two other Lexus dealers on North Shore and Lexus of Arlington blows them awa More

by EPSTIEN2020-01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Lexus of Arlington responded

We are very happy to hear Lori and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2022

Dealership Rating
Employee Rating

So grateful for LA’s, and especially Lori’s, excellent service. She is such a winner! It’s a pleasure to deal with yo. More

by EPSTIEN2020-01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2022

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2022

Dealership Rating
Employee Rating

Excellent service; professional; efficient; polite and helpful. Only one complaint; please get more loaners back in action. Thank you. More

by kithog
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas Prondzinski

Jun 04, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington. We'll be sure to share your feedback with our crew.

June 03, 2022

Dealership Rating
Employee Rating

Extremely disappointed 😔 in the car wash! Windshield has ‘oily’ spots that are unwashable! Took back, still oily spots! Scrubbed at home, very irritating. What is the best way to rid these ‘s More

by JW13PR4
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 07, 2022

Lexus of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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