Lori Devega | Page 16
Service Advisor
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
Industry Experience
18 yrs, 11 mos
261 Reviews
Write a Review261 Reviews of Lori Devega
June 16, 2022
Everyone is knowledgeable of what their job is. The facility is very clean and relaxing while you wait for the service of your car. The facility is very clean and relaxing while you wait for the service of your car. More
Other Employees Tagged: Marcin Ajdukiewicz
June 15, 2022
Great customer service. Took vehicle to dealership for CEL. Fault code was active when I arrived. Unfortunately, the code cleared when the vehicle was moved to the servic Took vehicle to dealership for CEL. Fault code was active when I arrived. Unfortunately, the code cleared when the vehicle was moved to the service bay. They confirmed code showed in history, but they were unable to duplicate the issue. No charge for this visit! More
June 09, 2022
I had a very pleasant visit. The check in process was fast and easy! I was very impressed with the person who checked me in and the facilities! Thanks 🙏🏾 The check in process was fast and easy! I was very impressed with the person who checked me in and the facilities! Thanks 🙏🏾 More
June 09, 2022
Some confusion occurred regarding cost of service, but the service rep addressed this in a fair manner. The dealership provides a comfortable and clean waiting area with drinks and snacks provided. the service rep addressed this in a fair manner. The dealership provides a comfortable and clean waiting area with drinks and snacks provided. More
June 06, 2022
I appreciate Lexus of Arlington… and especially Lori deVega, who is always responsive to my car needs. We have dealt with two other Lexus dealers on North Shore and Lexus of Arlington blows them awa deVega, who is always responsive to my car needs. We have dealt with two other Lexus dealers on North Shore and Lexus of Arlington blows them away. Truly, Lori is a gem and I’ll trust her judgment anytime re service. More
June 04, 2022
Excellent service; professional; efficient; polite and helpful. Only one complaint; please get more loaners back in action. Thank you. helpful. Only one complaint; please get more loaners back in action. Thank you. More
Other Employees Tagged: Thomas Prondzinski
June 03, 2022
Extremely disappointed 😔 in the car wash! Windshield has ‘oily’ spots that are unwashable! Took back, still oily spots! Scrubbed at home, very irritating. What is the best way to rid these ‘s Windshield has ‘oily’ spots that are unwashable! Took back, still oily spots! Scrubbed at home, very irritating. What is the best way to rid these ‘spots’? The required maintenance was successful but extremely expensive! Service department is efficient and good! Please help me with the ‘oily windshield’. More

