Lori Heinz | Page 34

Came in for service, leased a new Tundra. Service department is very professional. Sales department is friendly, not pushy. Service appointments and work on time. Like the vehicle washed after Service department is very professional. Sales department is friendly, not pushy. Service appointments and work on time. Like the vehicle washed after service. Everybody friendly. More

by ivarsw Verified Customer Verified Customer

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Lori & Trent Lori did my intake when I arrived at the dealership. Trent, explained my service after my vehicle was done today. Both these employees were friendly & Lori did my intake when I arrived at the dealership. Trent, explained my service after my vehicle was done today. Both these employees were friendly & knowledgeable to me. I appreciate their explanation in terms I understand ! Please acknowledge their work in doing their job as this is what reviews are for. More

by bbuckknafla Verified Customer Verified Customer

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5000 Mile oil and filter change. I got to my appt early and they were very busy but Lisa got me in and out in good time and they always do good work. Her name was Lori, not Lisa. I got to my appt early and they were very busy but Lisa got me in and out in good time and they always do good work. Her name was Lori, not Lisa. More

by ttime2moro33 Verified Customer Verified Customer

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Battery replacement I had my hybrid battery fail about a week ago. When I called they told me that they were booked out till next Tuesday and this was on a Monday so a li I had my hybrid battery fail about a week ago. When I called they told me that they were booked out till next Tuesday and this was on a Monday so a little more then a week. So the service advisor asked if I could leave the car and they misbehave able to get it in if some time opened up. I said ok and dropped it off that day. They did get it in on Friday of that week and when I saw the message it was almost closing time. I called and the adviser was busy so I left a message that I would call on Monday with a decision about what to do. I was a little surprised at the cost of a new battery. I never expected this much to repair but the car is worthless without it. Hopefully I can drive this car for another 6 years with out any more major problem. The repair was done faster then they thought with ordering the battery on Monday. I have only had 1 day to test drive so hopefully it keeps going strong for a long time. Mark Ley More

by markley88 Verified Customer Verified Customer

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Bought a Highlander Very pleasant experience overall. Staff friendly, efficient and helpful. I have had service exclusively through this dealership for over 15 years. I r Very pleasant experience overall. Staff friendly, efficient and helpful. I have had service exclusively through this dealership for over 15 years. I recently purchased a Highlander and brought it in for side moldings. More

by MICHELLELUNDORFF Verified Customer Verified Customer

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Professional and thorough We bought our 2014 Prius new at this dealership and have had it regularly serviced there. Their work has always been very professional and thorough. We bought our 2014 Prius new at this dealership and have had it regularly serviced there. Their work has always been very professional and thorough. They also have very competitive pricing on oil changes and tire packages. This was surprising to me as my past experience with dealerships is that they are far more expensive than places like Tires Plus. More

by pablon2 Verified Customer Verified Customer

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Fantastic service and staff! I couldn’t be more pleased! My car was repaired at a fair price, customer service was exceptional and the quality of the workmanship was top notch. I couldn’t be more pleased! My car was repaired at a fair price, customer service was exceptional and the quality of the workmanship was top notch. More

by BURTDUBOW Verified Customer Verified Customer

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