Lori Schwartz

I was in Bellingham Ford in August 2025 To get almost $ 10,000.00 worth of engine warrenty work done on my Ford F-150 4x4. Two (2) months later it siezed ( Blew up ) on Interstate 5 in Bellingham, WA, ( 10,000.00 worth of engine warrenty work done on my Ford F-150 4x4. Two (2) months later it siezed ( Blew up ) on Interstate 5 in Bellingham, WA, ( RUSH hr. traffic ) There was no warning lights or dash light idicator. Two days after it was towed to Belllingham Fordd they finally got back to me. They proceeded to inform me it was a falty coolent hose, There fore shifting any blame from them. I drove the truck for two months without any problems. They had to drain all liquids ( Oil & Coolent ) forom engine in order to service engine. That means they would half to replace fluids to test drive truck. The owner of Bellingham Ford ( Jullian Green ) even went as far as accusing me of replacing the coolent hose after I left ? What kind of person or company treats Customers/ People like that. I felt humiliated/ Betrayed & taken advantage of. They also told me the warrenty work was about to expire, After checking, I still had a year to go. Talk about high Presure ! I will never refer another soul or spend another dime in that Business ( Bellingham Ford ) Oh, Anybody whant to buy a $ 30,000.00 Truck body ( Minus an Engine ? ) Thanks, Bellingham Ford More

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Got to dealership on time. Was told exactly what needed to be done, and decided to go for a walk. Stop and brought a coffee. Got back to the dealership, sat down a they came l Was told exactly what needed to be done, and decided to go for a walk. Stop and brought a coffee. Got back to the dealership, sat down a they came looking for me. Car was complete. Great service! More

by WILLIAMKCALVO Verified Customer Verified Customer

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Jason and his team did an amazing job handling a complex situation that was well out of their control. I appreciated the updates and effort that they put into getting the repairs done. situation that was well out of their control. I appreciated the updates and effort that they put into getting the repairs done. More

by jonatremblay Verified Customer Verified Customer

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The service department always shows the most care for my vehicle and always meets or exceeds my expectations! vehicle and always meets or exceeds my expectations! More

by C.VANDERWERFF Verified Customer Verified Customer

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I’ve been very happy with Bellingham Ford every time even if it’s only asking them to tell me what the manual says and showing me what a button is for! Very reliable if it’s only asking them to tell me what the manual says and showing me what a button is for! Very reliable More

by purdyk44 Verified Customer Verified Customer

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Always great customer service. And repair services easy to book and pickup service available as well And repair services easy to book and pickup service available as well More

by panicklin Verified Customer Verified Customer

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I really appreciate how Kenley stays in touch with you during the oil change. The valley service makes it super easy. during the oil change. The valley service makes it super easy. More

by efifastback Verified Customer Verified Customer

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I appreciate the friendly staff and the fact that they bring in other cars to sell. bring in other cars to sell. More

by GARTH_BUTCHER Verified Customer Verified Customer

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I scheduled service for my Ford F-450 pickup at a day and time convenient for me. The service team completed the work promptly. The waiting area is comfortable. The staff are all courteous and pleasant. time convenient for me. The service team completed the work promptly. The waiting area is comfortable. The staff are all courteous and pleasant. Two things I want changed could not be done. These are, apparently, engineering and/or software issues with Ford proper and not the responsibility of the local dealership. Four stars is a high and well-deserved rating. I reserve five stars for those rare occasions when somebody extends themselves well beyond expectation to help me do something. As for work quality, I reserve judgement for a while. It takes time to assess. More

by tysond_2 Verified Customer Verified Customer

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Kyle and the crew were courteous, prompt and made the repairs needed to get me back on the road. Great experience repairs needed to get me back on the road. Great experience More

by wnpotebnya Verified Customer Verified Customer

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