Lou Alsaadi
Lou Alsaadi at Camelback Toyota
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Lou Alsaadi

Finance Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.3
92 Reviews
4.3

92 Reviews

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92 Reviews of Lou Alsaadi

May 02, 2025

Dealership Rating
Employee Rating

The actual sales and purchase experience was good and my sales person, Karim, was very helpful and treated me very well. However, a week after buying my 2021 Tundra, I noticed the brakes were squealing and More

by Davidwickland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karim

April 26, 2025

Dealership Rating
Employee Rating

Great customer service. Very communicative. Honest and professional. Extremely informative and very trustworthy also answered any concerns we had More

by noe.borja15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Machado, Melanie Kranz

Apr 28, 2025

Camelback Toyota responded

Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your feedback on our communication and professionalism means a lot. We’re here to help anytime you need us!

March 21, 2025

Dealership Rating
Employee Rating

Amazing customer service. They will never disappoint and will always give the best they got! More

by ABUSHANAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Sanchez

Mar 24, 2025

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service team. Your support motivates us to keep delivering the best for our customers. We look forward to serving you again!

March 12, 2025

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Employee Rating

Generally the service is excellent and the price more expensive compared to others.and the service they recommended is a lot More

by GBEMNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Camelback Toyota responded

Thank you! We're thrilled to hear you enjoyed our excellent service. We strive to provide value that makes a difference, and it’s great to know you appreciate our recommendations. Your feedback motivates us to keep raising the bar!

March 07, 2025

Dealership Rating
Employee Rating

I have bought three vehicles from this dealership over the past few years and I still have them in the family. I always have the maintenance done here because I trust the dealership. More

by ABQPERILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hayden Johnson , Mike Romero

Mar 07, 2025

Camelback Toyota responded

Thank you! We're thrilled to hear that you've trusted us with your vehicles and maintenance over the years. Your loyalty means a lot to us, and we're here to keep your family on the road safely for many more years to come!

February 17, 2025

Dealership Rating
Employee Rating

Worst experience ever had buying a new car never got a test drive kept at dealership over 4 hours did not get car till next day late not the time I had told them I would be home not shown how to operate a More

by DOMINICK.PIAZZA
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesus Machado, Larry Ajayi

Feb 18, 2025

Camelback Toyota responded

Our goal is to make every interaction seamless and enjoyable, and it’s clear we missed the mark this time. This is definitely not the experience we aim to offer. Please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

February 01, 2025

Dealership Rating
Employee Rating

Brett was a really pleasant salesman to work with and took the time to explain all my questions. The dealership has a nice showroom and service department. More

by DYOUTKUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Harris

Feb 04, 2025

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Brett provided you with a great experience and that you enjoyed our showroom and service department. Your feedback means a lot to us!

January 31, 2025

Dealership Rating
Employee Rating

This dealership is a crooked dealership very poorly run - do not do business with them More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 04, 2025

Camelback Toyota responded

Providing exceptional service and maintaining transparency in all of our dealings is very important to our team. We would appreciate the opportunity to learn more about your concerns and work toward a resolution. Please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com so that we can better understand your experience.

January 21, 2025

Dealership Rating
Employee Rating

My wife and myself drove from Tucson to shop at Camelback because my wife found a used Nissan Maxima and she is a fan of the Maxima. Great experience with the sales staff and financing. This dealership is hu More

by jphunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Flores, Abe Mendivil

Jan 22, 2025

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that you and your wife had a great time at Camelback Toyota. It's awesome to know the sales team helped you find the perfect Nissan Maxima. We appreciate your support and hope to see you again soon!

January 18, 2025

Dealership Rating
Employee Rating

Great people to work with I’ll recommend my friends to your dealership for sure..!!! More

by Zeapp68David Paez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leroy Fitzgerald, Lon Nguyen, Sean Neel , Johair,Sam

Jan 20, 2025

Camelback Toyota responded

Thanks, David! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we look forward to welcoming your friends to our dealership!

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