Lou Ann Cabrera

Super efficient with a car maintenance visit I had. Very professional and courteous staff (Anthony). A fabulous, expansive, well-stocked waiting area as well. Very professional and courteous staff (Anthony). A fabulous, expansive, well-stocked waiting area as well. More

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This a new dealership close to me. I no longer have to drive 40+ miles for service and the dealership is very, very nice!!! Dog park, coffee bar with a Barista, and comfy waiting area. I no longer have to drive 40+ miles for service and the dealership is very, very nice!!! Dog park, coffee bar with a Barista, and comfy waiting area. Andrea was the service writer and she was attentive, present, and pleasant. I took my dog and we made the rounds “visiting” with staff. Everyone was delightful More

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We bought a 2024 Subaru Forester Premium 11/24/23 (our first Subaru ever). Why, you may ask, well it's simple - Julie Herrera and her team. We bought a used Chevy Colorado from Julie's other dealers first Subaru ever). Why, you may ask, well it's simple - Julie Herrera and her team. We bought a used Chevy Colorado from Julie's other dealership, Toyota of Cedar Park a year earlier (12/1/22) and we received top notch service from them. When we found out that Julie was opening up a Subaru dealership in Buda - it was a no brainer for us - Julie wants to "sell you cars for life" and we drove from the Wells Branch in North Austin to Buda to buy another car from her. I normally do not like the whole car buying process, however today, the whole process from start to finish was smooth and seamless. Miguel Palacios greeted us immediately and got to work finding us the right fit. Jacob Moreno, the Floor manager was welcoming and very nice, Wally Elostaz, the New Car Director came over and introduced himself and was so welcoming, friendly and funny. Daniel Souza, Finance manager was very friendly and got us in and out in no time and Julian Zygmont Subaru Star Delivery Specialist helped with adding a couple of accessories was also very friendly and helpful getting us we needed. Everything was transparent, no added fees, unwanted packages or pressure to purchase any add-ons. Through and through we were made to feel welcome and at home and everyone made sure that our business mattered. We came back on 12/2/23 to get door guards installed. Jimmy Wilson Service Director welcomed us as soon as we drove in. The system in the service area has us all checked in as soon as we drove in (impressive) Andrea was on top of it and greeted us immediately and got us taken care of. Wally & Miguel greeted us while we were in the waiting area and checked in on us. On 1/6/24 Came in to get our license plates today. They found a recall & took care of it ASAP! Townley Hass, Jennifer & Louann Cabrera - great people! Saw Wally today too! Impressed that he still remembers my name & greeted me & husband warmly! Just a great group of people all the way around! Every time we came in, we were treated like we matter; we are valued and like we are family. We highly recommend City Limits Subaru. EXCEPTIONAL!!!!! More

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This new dealership treated me with great customer service!! It was my first visit and I will continue to go back for service on my vehicle. service!! It was my first visit and I will continue to go back for service on my vehicle. More

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Buying a car from city limit Subaru was the best car buying experience we have ever had! Jonathan was very knowledgeable and helpful. He was also so patient with us bringing in our baby. Definitely will buying experience we have ever had! Jonathan was very knowledgeable and helpful. He was also so patient with us bringing in our baby. Definitely will be buying a car here again from Jonathan! More

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Sean waited on me and did a great job. He knew that I could only have center things done at this time and explained everything that I might need done. So we had the things that needed to b He knew that I could only have center things done at this time and explained everything that I might need done. So we had the things that needed to be done now and I have notes of what needs to be done with my next visit. The place was very clean. More

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Wonderful experience today. Drove in on a flat in my Honda and they had me back on the road quickly and offered to wash my car for free. Thank you! Drove in on a flat in my Honda and they had me back on the road quickly and offered to wash my car for free. Thank you! More

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My problem was thoughtfully solved and I am very happy with their service . They were very helpful with their service . They were very helpful More

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This new Subaru dealership was the best car dealership I’ve had the pleasure to be in. The staff were very friendly and professional. They went above and beyond to be sure I was comfortable and answered a I’ve had the pleasure to be in. The staff were very friendly and professional. They went above and beyond to be sure I was comfortable and answered all my questions so that I could make an informed decision. Caitlin was amazing. Thank you. I am very happy with my new Forester Wilderness. I look forward to many new adventures with it. More

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