Lou Bilous
Lou Bilous at Smithtown Toyota

Lou Bilous | Page 29

Toyota Master Certified Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

Contact Me
5.0
404 Reviews

Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 1991.

Dealership Experience

17 yrs, 2 mos

Industry Experience

37 yrs, 6 mos

Specialties & Trainings

Toyota Sales Certification Training

GYNADA Training

5.0

404 Reviews

Write a Review

404 Reviews of Lou Bilous

April 04, 2016

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Employee Rating

Very pleasant experience I saw an advertisement online for the best price for my car. It was through TrueCar. Smithtown Toyota was listed as a participating dealer. I left my More

by beachbum,linda316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2016

Smithtown Toyota responded

Thank you so much for taking the time out of your day to let us know about your positive experience with us! It is crucial to us to build and maintain strong relationships with our clients and we look forward to serving you again in the future! Thank you again and please let us know if there's anything else we can do for you. Lauren Karakasians, Customer Relations Manager

April 04, 2016

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Employee Rating

repeat buying @ Stown Toyota Lou is a great salesman! Incredibly knowledgeable and patient... Enjoyed the experience. Bought from him in the past, always explains and takes t More

by repeat buyer
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 05, 2016

Smithtown Toyota responded

We sincerely appreciate your feedback and loyalty to us here at Smithtown Toyota! We will absolutely make sure Lou also hears your kind words. Please let us know if we can be of any further assistance and we look forward to continuing our relationship for years to come! Lauren Karakasians, Customer Relations Manager

March 15, 2016

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Easier than I thought I had a very positive experience at Smithtown Toyota. I had contacted Lou Bilous through a recommendation of a friend. It was time to replace my pre More

by Backbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016

Smithtown Toyota responded

Congratulations on your new vehicle and thank you tremendously for your 5 star review! We pride ourselves on providing excellent customer service and a stress-free buying experience and we will make sure Lou hears your positive feedback and kind words. Thank you for choosing and recommending Smithtown Toyota. Please let us know if there's anything we can do for you in the meantime. Thank you again! Lauren Karakasians, Customer Relations Manager

March 14, 2016

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Excellent experience We had a positive experience with sales person Louis Bilous, he was knowledgeable and helpful. He was easy to work with, considerate and polite. We en More

by Ala Eileen 723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review, Ala. It's customers like you that make it all worth it on our end. We'll make sure Lou hears your kind words and positive feedback. We're so excited about your new Highlander and hope you're absolutely loving it! Please let us know if we can help in any way. All the best! Lauren Karakasians, Customer Relations Manager

March 13, 2016

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Employee Rating

Wonderful Experience I had a very positive experience at Smithtown Toyota with Lou Bilous. He was low pressure and easy to negotiate with. I ended up purchasing a 2016 Rav More

by Got a New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016

Smithtown Toyota responded

We're so happy to hear about your recent experience with Lou! He is one of our core members here at Smithtown Toyota and we'll be sure to pass along these kind words in his direction. We hope that you enjoy your brand new RAV4 and please let us know if you need anything from us at all down the road - that's what we're here for! Lauren Karakasians, Customer Relations Manager

March 08, 2016

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2nd lease from this dealership My lease on my 2013 Toyota highlander was up. Having owned and leased many Toyota's in the past I wanted something different. Not because I was unhap More

by Aleak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff bratisax

Mar 10, 2016

Smithtown Toyota responded

Amy, thank you for your kind words! The car buying and leasing process can be stressful but we strive to make it as easy and painless as possible. I’m glad to hear we did just that for you! We sincerely appreciate your business and hope to continue serving you for many years to come. Enjoy your new Highlander! Lauren Karakasians, Customer Relations Manager

February 16, 2016

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Louis B. is THE MAN!! We bought a 2016 Prius 4. I was about to close a deal the very next day on a Honda Accord Hybrid....I figured I stop in and car match with the Prius. More

by Priusbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2016

Smithtown Toyota responded

We sincerely appreciate your outstanding review! Thank you so much for taking the time to let us know about your A+ experience with Lou and Stacy. We'll be sure to pass along the kind words of appreciation. Our team truly strives to create a stress and hassle-free buying experience and it's rewarding to hear from our customers that we did just that. We hope you're enjoying your new car and we look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

February 15, 2016

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We were looking for an affordable reliable car Louis Bilous was our salesman he was fantastic in helping us find our new car we could not be happier with this experience, we will return and defiant More

by Gismondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2016

Smithtown Toyota responded

Thank you very much your positive feedback and kind words about our team! Lou and Peter are great at what they do and we are so pleased you were able to experience that. We truly appreciate the recommendation and we hope to see you again very soon. In the meantime, please let us know if there's anything we can help you with. Thanks again! Lauren Karakasians, Customer Relations Manager

January 30, 2016

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Excellent First Experience With Smithtown Toyota ! My Toyota salesman of 30 years, from another dealership, recently retired. Based on the reviews from this website and others we decided on Smithtown More

by anthony921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego, Stacy

Feb 03, 2016

Smithtown Toyota responded

The high praise of Lou, Diego and Stacy will not go unnoticed, Kathy & Anthony! Thank you for your recent review of your purchasing experience here at Smithtown Toyota. It's outstanding reviews just like this that make our jobs so rewarding. Please let us know if there's anything we can do to assist you and your family in anyway with your brand new cars. Enjoy and we look forward to seeing you all again soon! Lauren Karakasians, Customer Relations Manager

January 25, 2016

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Great experience, excellent salesperson! Just wanted to add our support for Smithtown Toyota. Our experience was really great here. All of the staff were incredibly responsive to our phone More

by alana&brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch,Stacy,Liz Skiba

Jan 27, 2016

Smithtown Toyota responded

Alana and Brian, thank you so much for your amazing review! We truly appreciate the kind words about our team members. They are some of the very best and it means so much to us to hear this praise. We strive to make sure all of our customers leave the dealership satisfied and I’m glad we were able to do that for you guys! Please let us know if there’s ever anything we can help you with and we hope you're enjoying your new car! Lauren Karakasians, Customer Relations Manager

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