Lou Ciorra
Lou Ciorra at Generation KIA

Lou Ciorra | Page 12

Sales Consultant

Generation KIA

4825 Sunrise Hwy
Bohemia, NY 11716

4.8
135 Reviews
4.8

135 Reviews

Write a Review

135 Reviews of Lou Ciorra

July 05, 2023

Dealership Rating
Employee Rating

I wish I could give negative stars. This dealer is absolutely dreadful. Sold me a lemon, refused to cover it and tried to sell me a new car and roll in the old loan on a vehicle I can n More

by Hrhill1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Patricia Benedetto, Ray Garcia , Latoya Lewis, Chris, manager in service

Jul 06, 2023

Generation KIA responded

Hrhill1984, We're sorry that we fell short in providing you with the exceptional service that we aim to provide to all of our customers. Your feedback is important to us and we would like to address your concerns. Please reach out to our General Manager, Joe Catalanotto, Jr. by phone or text at (631) 569-5700, and we will work to find a solution.

Jul 06, 2023

Hrhill1984 responded

The only reasonable solution is to refund me for the vehicle. I am beyond my wits end with this entire process and have suffered financial losses in addition to the cost of a car I cannot use. Your dealership has refused to honor Kia’s warrantee as well as the extended warrantee. I’ve been given the runaround and I’m not going to accept your shortcomings as an answer. Your entire operation is aware of my situation. Do the right thing and stand by your vehicle.

July 03, 2023

Dealership Rating
Employee Rating

My salesman was wonderful and very knowledgeable about the Kia I chose. I am happy with it. More

by elw11716
Sales Price Transparency
Recommend Dealer
Yes
Jul 05, 2023

Generation KIA responded

elw11716, Thank you for your review! We're thrilled that you had a great experience with us and that you are happy 🌞 with your new Kia. Our team works hard to provide excellent service, and we appreciate your feedback. If you ever have any questions or concerns, please feel free to contact me at (631) 569-5700. Thanks again for choosing Generation Kia! We appreciate your referrals! - Joe Catalanotto, Jr., General Manager

July 02, 2023

Dealership Rating
Employee Rating

They are professional and met my needs and were informative They went out of their way More

by jenerus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Benedetto

Jul 05, 2023

Generation KIA responded

Jenerus, Thank you for taking the time to leave us a review. We're thrilled to hear that you love your new Kia, and we're glad that our team could provide you with a great car-buying experience. For all your Kia needs, please don't hesitate to contact us at (631) 569-5700. Thanks for choosing Generation Kia! - Joe Catalanotto, Jr., General Manager

July 01, 2023

Dealership Rating
Employee Rating

Ray Garcia was excellent. Understanding, kind , patience and was able work with us on price. More

by Jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Benedetto, Ray Garcia , Latoya Lewis

Jul 05, 2023

Generation KIA responded

JK, Thank you for taking the time to leave us a review. We're thrilled to hear that you love your new Kia, and we're glad that Ray and our team could provide you with a great car-buying experience. For all your Kia needs, please don't hesitate to contact us at (631) 569-5700. Thanks for choosing Generation Kia! - Joe Catalanotto, Jr., General Manager

June 30, 2023

Dealership Rating
Employee Rating

Very friendly. Shared all features of vehicle. I was informed on how to use various controls. More

by Scalpel75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Benedetto, Ray Garcia , Latoya Lewis, Amy

Jul 05, 2023

Generation KIA responded

Scalpel75, Thank you for such a wonderful review! We’re pleased to hear how much you loved your car-buying experience with our Generation Kia team! A big 🎉 congratulations to you!

June 23, 2023

Dealership Rating
Employee Rating

Amy was amazing and so helpful! She made buying my son his first car easy More

by chrissylabarbera
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Patricia Benedetto, Ray Garcia , Latoya Lewis, Amy

Jun 27, 2023

Generation KIA responded

Chrissylabarbera, Thank you so much for taking the time to leave a review about your experience with Amy. We are thrilled to hear that she provided amazing and helpful service to you during the purchase of your son's first car. Making such an important decision can often be overwhelming, but Amy's dedication and assistance made the process easy and enjoyable for you. A big 🎉 congratulations to your Son!

June 19, 2023

Dealership Rating
Employee Rating

Very personal, accommodating and not pushy. In and out in timely manor. Love the new lease. More

by Tina.wasilko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Benedetto , Addie donohue

Jun 20, 2023

Generation KIA responded

Tina.wasilko, Thank you for choosing Generation Kia for your new car purchase. I'm glad to hear that you had a great experience with us, and we appreciate your kind words. If you have any questions or concerns in the future, please don't hesitate to reach out to me at (631) 569-5700. Thank you for your business! - Joe Catalanotto, Jr., General Manager

June 15, 2023

Dealership Rating
Employee Rating

2nd purchase with Big Lou, best staff, best dealership, best cars lifetime customer. Finance girl was wonderful. Follow up visit was golden. I can’t say enough good things about generation kia. It was like More

by Akindheart7438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Garcia , Latoya Lewis

Jun 15, 2023

Akindheart7438 responded

, 2nd purchase with Big Lou, best staff, best dealership, best cars lifetime customer. Finance girl was wonderful. Follow up visit was golden. I can’t say enough good things about generation kia. It was like having an uncle in the car business. Got me into exactly what i needed. And let me tell you something, these are not your kia’s of long ago. These are quality machines with the best warranties in the industry I know because I checked. I am a very difficult and frugal man, and they just met and exceeded all my expectations, plain and simple.

June 04, 2023

Dealership Rating
Employee Rating

Big Lou at Generation Kia is the absolute best car salesman I have ever dealt with. He is VERY honest, finds the best deal for you and does not pressure AT ALL. He is such a nice guy. Oh, and he knows More

by MOONvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2023

Generation KIA responded

MOONvs, 🙏🏽Thanks so much for your review about Lou! He is the kind of amazing sales professional who takes care of his customers 100%! We appreciate your choosing Generation Kia and your recommendation! Please send your family & friends to see us! That is the best compliment we could ever receive! If we can be of assistance to you in the future with your auto care needs or if you need anything for your vehicle, please reach out to us. Thank you!

May 28, 2023

Dealership Rating
Employee Rating

What a perfect car buying experience. Patty was a phenomenal sales rep and really took amazing care of me start to finish. Was also a great team effort as everyone who assisted me from More

by Franklin64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Benedetto, Ray Garcia , Latoya Lewis

May 29, 2023

Generation KIA responded

Franklin64, Thank you for taking the time to leave us a review. We're thrilled to hear that you love your new Kia, and we're glad that Patty & our team could provide you with a great car-buying experience. For all your Kia needs, please don't hesitate to contact us at (631) 569-5700. Thanks for choosing Generation Kia! - Joe Catalanotto, Jr., General Manager

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