92 Reviews
Write a Review92 Reviews of Lou Cummings
December 13, 2016
Recall Took car right in and was out in one hour. Oil change too. Great service and polite employees. Free oil change, can't beat that. Took car right in and was out in one hour. Oil change too. Great service and polite employees. Free oil change, can't beat that. More
December 12, 2016
Gervais Ford is my family I am a worry wart female senior citizen. My front headlight went out. I called the quick lane and spoke with Lou. WOW, it was Friday afternoon, he s I am a worry wart female senior citizen. My front headlight went out. I called the quick lane and spoke with Lou. WOW, it was Friday afternoon, he said he was there until 7pm, he would make sure it was fixed. At 630pm I was still at work, called Lou and told him I was running late. He said come on over. He and his staff fixed my front headlight, two tail lights. Safety number one issue. He has a wife and daughter so he knows about keeping their cars safe. That is why Gervais is my dealership for cars and service. I am family and they take care of me like I am family. My tires also needed air to be added, Lou and his team just did what needed to be done, to keep me safe, and my vehicle running properly.. Just the comfort in knowing that they are truly there for me, makes driving and maintaining my Ford easy. They are just one phone call away. More