Scheduled 10K service
Excellent service friendly atmosphere. I enjoyed the visit as usual. Informative and timely. I had time to check out new vehicles as well which was a
Excellent service friendly atmosphere. I enjoyed the visit as usual. Informative and timely. I had time to check out new vehicles as well which was a great bonus
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by MUS4SALC
Verified Customer
Verified Customer
Nov 07, 2016 -
Porsche Hartford responded
Hi MUS4SALC, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are happy to read that you received excellent and friendly service and that it was completed in a timely manner. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.
5 years & counting of excellent service at Hoffman Porsche
The excellent service I have received at Hoffman Porsche - along with the excellent German engineering that comes with Porsches - were the key reasons
The excellent service I have received at Hoffman Porsche - along with the excellent German engineering that comes with Porsches - were the key reasons I choose to replace my CPO'd Panamera with another CPO'd Panamera. Porsche's CPO program is excellent, but key to that program's success is the quality of service you get at Hoffman Porsche. My service advisor Lou Haddad is the best. Very knowledgeable of the cars, always delivers on his promises, and seems to work 24/7, as I don't think I've ever called or stopped by the dealership and Lou was not there.
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by BobfromCT
Verified Customer
Verified Customer
Nov 07, 2016 -
Porsche Hartford responded
Hello BobfromCT, Thank you for continuing to trust Hoffman Porsche with your vehicle service needs. We are happy to read that Lou and the team were very knowledgeable, and delivers on their promises while providing you with round the clock service! We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
First experience with Hoffman Porsche
Lou and Ethan were both very friendly and polite. The service was done promptly and professionally.
I would be happy to work with them in the future
Lou and Ethan were both very friendly and polite. The service was done promptly and professionally.
I would be happy to work with them in the future.
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by TOMSD
Verified Customer
Verified Customer
Nov 07, 2016 -
Porsche Hartford responded
Hi TOMSD, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Lou and Ethan were both friendly and polite and that the service was completed in a prompt and professional manner. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
The service associates are all very attentive
Everyone that I have spoken to or encountered during my service visits at Hoffman Porsche are so friendly and welcoming. Wonderful dealership and wou
Everyone that I have spoken to or encountered during my service visits at Hoffman Porsche are so friendly and welcoming. Wonderful dealership and would recommend it to anyone!
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by JEFFREY.GLAZER
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Gombossy
Nov 07, 2016 -
Porsche Hartford responded
Hello JEFFREY.GLAZER, Thank you for trusting Hoffman Porsche with your vehicle service needs. We are pleased to hear that our team has always been so friendly and welcoming during your visits. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Please let us know anytime you have any further questions or service needs, as we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Oil Change & Detail Appointment.
I arrived early for my appointment, but Lou started the paperwork & had me on the road before my
actual appointment time of 7:30am. I got a call tha
I arrived early for my appointment, but Lou started the paperwork & had me on the road before my
actual appointment time of 7:30am. I got a call that the car was ready 2 hrs. earlier than planned & I picked it up around 1pm..
The car that I brought in for detailing was not clean. The car I picked up & drove home looked like it did the day I bought it. Outstanding job.
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by BILLYMC139
Verified Customer
Verified Customer
Nov 07, 2016 -
Porsche Hartford responded
Hello BILLYMC139, Thank you for choosing Hoffman Porsche for your vehicle service needs. We are pleased to read that Lou and the team provided you with prompt service, completing your vehicles maintenance earlier than expected! We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently as well as delivering a nicely washed vehicle. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Service Experince
We have had nothing but positive experience's with everyone we have worked with at Hoffman Porsche.
I manage a "customer service" business and everyo
We have had nothing but positive experience's with everyone we have worked with at Hoffman Porsche.
I manage a "customer service" business and everyone of these folks could work for me.
Fast, easy, no hassles. Exactly what one expects from a First Class organization.
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by BSELLERS
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Gombossy
Jul 18, 2016 -
Porsche Hartford responded
Hi BSELLERS, Thank you for choosing Hoffman Porsche to keep your Porsche well maintained and running most efficiently. Your feedback is extremely important to our team and we are pleased to read you always have a seamless experience. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Great guys
Fabulous service department to bring my 911-always look forward to my visit there-they make me feel right at home there-great group of guys-Al Cassell
Fabulous service department to bring my 911-always look forward to my visit there-they make me feel right at home there-great group of guys-Al Cassella
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by ALBERTCASSELLA
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Dworman, Ethan Gombossy, Edward Hahn, Fred Stone
Jul 18, 2016 -
Porsche Hartford responded
Al, Thank you for trusting Hoffman Porsche to service 911. We are so thrilled to read that our team ensures you have a comfortable visit while ensuring your Porsche is running most efficiently. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Lou Haddad is Awesome!!
Lou made the experience fast, easy and hassle free. Appreciate the advise and sense of humor - excellent follow through the next day!
Much thanx.
Lou made the experience fast, easy and hassle free. Appreciate the advise and sense of humor - excellent follow through the next day!
Much thanx./mc
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by Marty
Verified Customer
Verified Customer
Jul 18, 2016 -
Porsche Hartford responded
Hello Marty, We appreciate your feedback on our advisor Lou! We think he is pretty awesome too. He is always happy to provide a quick and efficient service visit. We look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Excellent
Although it is an hour drive each way Lou made the service visit as painless as possible for me and provided me with a new Cayene as a loner. All serv
Although it is an hour drive each way Lou made the service visit as painless as possible for me and provided me with a new Cayene as a loner. All service finished the same day
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by WMCNULTY55
Verified Customer
Verified Customer
Jul 18, 2016 -
Porsche Hartford responded
Thank you WMCNULTY55 for trusting Hoffman Porsche! We value your feedback and appreciate that you take the extra time to service your vehicle with us. Our staff is dedicated to providing a seamless experience at every visit. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.
Perfect Service
Lou is a really kind person. He took care of my car, helping me a lot. I would like to work with him for the future service.
Lou is a really kind person. He took care of my car, helping me a lot. I would like to work with him for the future service.
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by QING.IVYCHANG
Verified Customer
Verified Customer
Nov 08, 2016 -
Porsche Hartford responded
Hello QING.IVYCHANG, Thank you for trusting Hoffman Porsche for your vehicle service needs. We are pleased to read that Lou and our team were kind, and took great care of your vehicle. We appreciate you as our customer and want you to know that we are here for you anytime you have any further questions or service needs. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.