Lou Kosmerl | Page 8
Product Specialist
Ken Ganley Subaru Wickliffe
28840 Euclid Ave
Wickliffe, OH 44092
Dealership Experience
7 yrs, 9 mos
Industry Experience
35 yrs
Languages Spoken
English
87 Reviews
Write a Review87 Reviews of Lou Kosmerl
June 20, 2020
Lou is a great guy, and HIGHLY recommended. The management, needs work, however. The detail shop had a nearly 50K vehicle for day & a half to clean, and failed, miserably. management, needs work, however. The detail shop had a nearly 50K vehicle for day & a half to clean, and failed, miserably. More
June 19, 2020
I’ve been looking at cars for a long time. Every couple weeks or month Lou would contact me with specials I might be interested in. When it was time he had everything in order ready to go. weeks or month Lou would contact me with specials I might be interested in. When it was time he had everything in order ready to go. More
Other Employees Tagged: Jim Gentile
June 13, 2020
Stopped in to check out a few cars. I was welcomed by Lou Kosmerl. Lou showed me a few with the features I require. Unfortunately I couldn’t find exactly the right one. I must say even though I couldn’t find Kosmerl. Lou showed me a few with the features I require. Unfortunately I couldn’t find exactly the right one. I must say even though I couldn’t find the right car today I did find the right salesman. Lou made my visit fun and enjoyable without any pressure. When they do get the vehicle that meets all my needs I will definitely return and purchase fromLou More
June 11, 2020
Lou helped us purchase the car we had been searching the whole country to find! He was pleasant and easy to work with over the phone. He provided answers and information efficiently. We are happy with our n whole country to find! He was pleasant and easy to work with over the phone. He provided answers and information efficiently. We are happy with our new purchase of a Subaru Ascent. More
June 10, 2020
Quick, Easy and Very Friendly We knew the car we wanted and the test drive went very well, so much so that we decided to purchase it on the spot. Lou was very friendly and cordial We knew the car we wanted and the test drive went very well, so much so that we decided to purchase it on the spot. Lou was very friendly and cordial with us and was of great help and humor while we tackled the paperwork. More
Other Employees Tagged: Mike Swansinger
June 01, 2020
Not fond of car shopping however.. I can't believe I was car shopping during this pandemic, however I was. I saw a vehicle online and sent in a request. Within 24 hours I received a I can't believe I was car shopping during this pandemic, however I was. I saw a vehicle online and sent in a request. Within 24 hours I received a return email from Lou Kosmerl. He is very friendly and helpful, and not pushy at all. I usually HATE car shopping however Lou made it easy for me. I would recommend seeing Lou for your Used Car shopping experience. Thanks Lou!!! More
May 27, 2020
While having to purchase a car in the midst of the pandemic, Lou made this a smooth process. He was friendly, helpful, and outgoing. I highly recommend him, if you are looking to purchase a car. He wa pandemic, Lou made this a smooth process. He was friendly, helpful, and outgoing. I highly recommend him, if you are looking to purchase a car. He was not pushy, he let us take our time and make the right choice. More
May 26, 2020
could not drive vehicle, no brakes and not running right set up appointment to look at a 1997 dodge ram that they were asking $9,000 for. set up appointment, got to dealer (40 miles one way) and truck was un set up appointment to look at a 1997 dodge ram that they were asking $9,000 for. set up appointment, got to dealer (40 miles one way) and truck was undriveable which was not disclosed. brake lines blown, not running right due to bad plenum gasket, serpentine belt tensioner frozen and belt ready to fly off. I was being generous and said if you fix the items I would go $6,000 out the door. they would not negotiate at all and was a total wasted trip. manager emailed me and asked how everything went and I said this is my offer. no response. finally got response and manager told me that the truck is a "mechanics special" "as is" was never disclosed when I first called on truck. in all of my years I never heard of an "as is" mechanics special" for $9,000. very disappointed but does not surprise me. I would not pay $1,500 for the truck as it sits now which it still is on their lot. the acv they have on this vehicle is between a $1,000-$1,500 More
Other Employees Tagged: Doug Boulanger
May 19, 2020
I had a very smooth purchase of a used 2019 Subaru Ascent. During the Covid-19 crisis Lou was able to handle the sale even though I did not have a paper title on hand and could not obtain one as the Ascent. During the Covid-19 crisis Lou was able to handle the sale even though I did not have a paper title on hand and could not obtain one as the BMV was under temporary closure. Mike in finance also was great at explaining some of the options and if they made sense to my unique situation. More
Other Employees Tagged: Mike Swansinger

