Lou Kosmerl | Page 9

Friendly and honest We drove four hours to test drive a used 2011 Ford Focus that we saw on a third party website. We spoke to Lou before we started our drive, and were a We drove four hours to test drive a used 2011 Ford Focus that we saw on a third party website. We spoke to Lou before we started our drive, and were able to get a fair price over the phone. We were able to communicate with Lou via text (in the passenger seat) along the way so that he could get the paperwork started. He had the vehicle ready for us to test drive when we arrived. He gave us a suggested route and encouraged us to explore the area, which included city and highway roads. The vehicle was everything we wanted. During the buying experience, Lou was very patient, shared in my husband’s humor, and stayed until we drove off, even though it was an hour after the dealership closed. We had a great experience buying a car from Lou. More

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Love my salesman. My boyfriend bought a car from Lou Kosmerl at Ganley Subaru East and told me if I ever buy a car go see Lou.I am glad I did. It was the best experienc My boyfriend bought a car from Lou Kosmerl at Ganley Subaru East and told me if I ever buy a car go see Lou.I am glad I did. It was the best experience I ever had. I would recommend anyone looking for a car to see Lou. He made the whole process fun and hassle free More

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Customized shopping to your individual needs Review of purchases made May 1st, 2020 as well as May 4th, 2020. Originally we were looking at a Forester for our daughter. I had been doing researc Review of purchases made May 1st, 2020 as well as May 4th, 2020. Originally we were looking at a Forester for our daughter. I had been doing research online and looking a various dealers. I appreciated that Ganley Subaru showed you the Carfax history and all the other pertinent information needed to make a sound purchase. They also have the best selection of both new and used Subaru's in Northeastern Ohio. Our salesperson, Louis Kosmerl, was fantastic with us. He listened to our needs gave us guidance and recommendations that fit our budget and requirements. He helped us feel cared for. We appreciated his knowledge and personable approach. In fact, we came back several days later and traded in my vehicle to purchase a Certified Pre-Owned Forester also having Louis Kosmerl as our product specialist. He went above and beyond to see to our needs. Louis also contacted me after the purchase to ensure our complete satisfaction. Mike Swansinger, Business Manager, was instrumental in getting us the best financing. We appreciated his direction and advice in making sure our investments were protected. I have already recommended Louis Kosmerl and Ganley Subaru East to my friends, family, and co-workers. More

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Bought a used Subaru Forester Lou was a great salesman at the Ganley Subaru East!! He was so friendly and helpful, very chill guy and honest!! He made our experience very fun to bu Lou was a great salesman at the Ganley Subaru East!! He was so friendly and helpful, very chill guy and honest!! He made our experience very fun to buy a used car and not feel pressured! GO SEE LOU! We are happy with our used Subaru Forester! We will be back again in the future, especially to see Lou! More

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Buying an Infinity from the Internet Very friendly no pressure . . Lou was awesome! No surprises very up front. Made the whole purchasing process fun! I will come back again in the Very friendly no pressure . . Lou was awesome! No surprises very up front. Made the whole purchasing process fun! I will come back again in the future. More

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Lou Kosmerl was great, got me into a Subaru Outback that I love, process went smoothly and he checked back in with me two days later to see if I had any problems with my vehicle, which I did, and he had the I love, process went smoothly and he checked back in with me two days later to see if I had any problems with my vehicle, which I did, and he had them fixed immediately. Great guy, and a comedian. More

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I was very happy with our purchase through Ganley Subaru. Lou was very helpful during the process and we feel that we received a very good value. Lou was very helpful during the process and we feel that we received a very good value. More

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