Lou Verderosa | Page 5

In February 2020, I picked up my 2020 GLE450 at night in the pouring rain. It was very hard to see the details of the car closely when it was very dark, so the next morning I got a better look at the insid the pouring rain. It was very hard to see the details of the car closely when it was very dark, so the next morning I got a better look at the inside of the car and noticed the leather seat craftsmanship was very bad, not Mercedes quality standards. My family has been Mercedes Benz owners for over 50 years and I know the quality of the leather seats wasn't good at all. In my opinion, the leather seats inside the Hyundai cars were better than what was inside my 2020 GLE450. I made a complaint to my sales guy at Rallye Motors, he assured me I would get new seats replacement for my car. I waited patiently for many months and during the many months I asked about my seats many times, but I always got the factory is not working as quickly because of the Covid-19 Pandemic, I gave my sales guy the benefit of the doubt. As time pass on by and it's already October, Rallye Motors wanted to change the cover on my leather seats instead of getting me two brand new seats, after they had my car for around 2 weeks, the seats don't look any better, it actually looks worse in some areas on both seats. I got tired and feel I wasn't getting anywhere, so I wrote a letter to the CEO of Rallye Motors, and the day she got my letter, the head of the service department called me saying he will order me brand new seats. It's now mid-February, I had the feeling the seats were never ordered like I was told by the head of the service department. For 1 year, Rallye Motors has been lying to me over and over again and constantly giving me the run around making me believe new seats were ordered, but never did they order the new seats. I always thought Rallye Motors were on a different level compared to all the other dealerships, since I did many transactions with Rallye Motors over the course of 15 years. I got many cars at Rallye Motors, BMW X5, Acura MDX, and Mercedes AMG GLC43 I had no issues at all. But everything changed with how they treated me during the past year with my GLE 450. I would tell everyone to stay away from Rallye Motors, I always thought Rallye Motors had high standards and high integrity, but I was wrong. Somehow, Rallye Motors wanted to screw me over on the GLE 450, they treated me like a fool, treated me with no respect at all, constantly lying to my face. Rallye Motors got NO HONOR!! If I knew Rallye Motors wouldn't order me new seats, I would've refused the car in the very beginning. Rallye Motors people would sell their own mothers to make a buck, this how sleazy they are as a dealership. Karma will take care of things for everybody at Rallye Motors. Rallye Motors had many weeks to reply to my review, but they choose to stay silent. This tells you a lot about what I'm saying about Rallye Motors is 100% true. More

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I went back to Rallye exclusively because of Lou Vederosa.. Lou makes sure your experience is great and he many times takes control of what you need so u don't have to do it.. He is a one of a kind Vederosa.. Lou makes sure your experience is great and he many times takes control of what you need so u don't have to do it.. He is a one of a kind sales rep! More

by J.AMELLA Verified Customer Verified Customer

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Salesman was the best! Very helpful and knowledgeable. Everything they promised was delivered. This is my fourth car with Rallye and I will recommend them to all my friends. Everything they promised was delivered. This is my fourth car with Rallye and I will recommend them to all my friends. More

by JAMES_PETRAKIS Verified Customer Verified Customer

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I love my New Marcedes. My issue is not with Rallye but with 3.9% financing which gave a 70,000 car A 1050/ month lease. I’ve had equal costing cars cost 800/ month. I felt taken by MB FINANCIAL with 3.9% financing which gave a 70,000 car A 1050/ month lease. I’ve had equal costing cars cost 800/ month. I felt taken by MB FINANCIAL More

by DEPAC Verified Customer Verified Customer

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Lou and Vincent are both an absolute pleasure to deal with. They kept me well informed and always made me feel comfortable never any pressure with. They kept me well informed and always made me feel comfortable never any pressure More

by CHERYLCWRIGHT67 Verified Customer Verified Customer

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As always, top notch help and advice from Lou.He makes As always, top notch help and advice from Lou. He makes the process seamless from finding the right car, settling on the price, to finalizing all of As always, top notch help and advice from Lou. He makes the process seamless from finding the right car, settling on the price, to finalizing all of the details to complete the deal More

by MDASLEVINE Verified Customer Verified Customer

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An excellent experience . Lou Verderosa was exceptional and it was a pleasure dealing with him. This was my second time dealing with Lou and he was always responsive. and it was a pleasure dealing with him. This was my second time dealing with Lou and he was always responsive. More

by MARIANHURST Verified Customer Verified Customer

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The dealership is very professional and welcoming. Our sales manager, Lou, was amazing, patient and informative. We look forward to continuing our decades long relationship with Rallye and Lou. sales manager, Lou, was amazing, patient and informative. We look forward to continuing our decades long relationship with Rallye and Lou. More

by RLEWIS19 Verified Customer Verified Customer

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Great Sales personnel and prices. But the mechanics are terrible. I have taken my GLE450 2020 multiple times and they cannot fix the issues with the car. I’ll be searching for and new dealer to servicing. terrible. I have taken my GLE450 2020 multiple times and they cannot fix the issues with the car. I’ll be searching for and new dealer to servicing. More

by OSCAR7 Verified Customer Verified Customer

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Lou is the very best sales person. He goes above and beyond for his clients. The service department is very efficient and respects your time. beyond for his clients. The service department is very efficient and respects your time. More

by LEAH.KATZ Verified Customer Verified Customer

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