What an amazing experience you guys provide!
Louie, as always, was courteous, polite, kept me aware of what was going on, and made sure that my interaction with the team was flawless end to end.
Louie, as always, was courteous, polite, kept me aware of what was going on, and made sure that my interaction with the team was flawless end to end. I love the service department almost as much as I love my Porsche.
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by SCOTT@SYPHAXSTRATEGIC.COM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Kidd
, The receptionist was great. I don't remember her name.
Mar 19, 2026 -
Porsche Sacramento responded
Thank you for sharing your experience with our service department. We’re glad Louie kept you informed throughout your Porsche Cayenne service and ensured a seamless visit. We appreciate your enthusiasm and look forward to assisting you again.
Larry Reuter
Service Manager
lreuter@niello.com
Louie and his crew are always the best.
Nothing but 5 stars for this dealership and its staff.
Nothing but 5 stars for this dealership and its staff.
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by ATERPAK0
Verified Customer
Verified Customer
Mar 18, 2026 -
Porsche Sacramento responded
It’s great to hear Louie and his crew delivered outstanding service on your Porsche Panamera. Thank you for the perfect rating and for trusting our team. We look forward to assisting you again.
Larry Reuter
Service Manager
lreuter@niello.com
Courteous and informative guidance; helpful with advice
and with answering questions. All good. My car is clearly over-serviced given its low mileage, but I do not feel that I am pressured into unnecessary
and with answering questions. All good. My car is clearly over-serviced given its low mileage, but I do not feel that I am pressured into unnecessary expenses. Everything is very professional.
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by NGJ
Verified Customer
Verified Customer
Mar 14, 2026 -
Porsche Sacramento responded
Louie and our service team are pleased that the guidance and advice met your expectations and you never felt pushed into extra work. It’s great to know your Porsche 911 received professional attention suited to its low mileage. Thank you for sharing your feedback.
Larry Reuter
Service Manager
lreuter@niello.com
I have never had a bad experience with the service team.
Jose and Louie are always helpful and go above and beyond.
Jose and Louie are always helpful and go above and beyond.
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by NDP2021
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2026 -
Porsche Sacramento responded
It’s great to know you’ve never had a bad experience with our service team. Jose and Louie always go above and beyond for your Porsche Macan, and we appreciate your trust. We look forward to assisting you again soon.
Larry Reuter
Service Manager
lreuter@niello.com
From the minute, I walked into the service department.
I was treated like royalty. Jose made me feel at home with his world class customer service. He’s very knowledgeable as well.
I was treated like royalty. Jose made me feel at home with his world class customer service. He’s very knowledgeable as well.
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by CORSAUT325
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2026 -
Porsche Sacramento responded
We’re delighted you felt like royalty in our service department with your Porsche Taycan. Jose is pleased his expertise and warm welcome made such a difference. Thank you for sharing your experience.
Larry Reuter
Service Manager
lreuter@niello.com
Everything went as communicated and all was well
explained. Louie was focused on my needs and made things easy.
explained. Louie was focused on my needs and made things easy.
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by sutchster
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2026 -
Porsche Sacramento responded
We're delighted Louie kept you informed and made the service process on your Porsche Cayenne straightforward. Thank you for trusting us, and we look forward to assisting you with future maintenance.
Larry Reuter
Service Manager
lreuter@niello.com
Jose is great!
He went the extra mile to make sure my experience was a good one and I really appreciate it.
He went the extra mile to make sure my experience was a good one and I really appreciate it.
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by LEXINEGIN
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Porsche Sacramento responded
Thank you for choosing our service center for your Porsche Macan. Jose will be delighted to hear his extra effort helped make your visit positive. We appreciate your kind words and look forward to serving you again.
Larry Reuter
Service Manager
lreuter@niello.com
The dealership has outstanding sales and service
personnel. The staff goes above and beyond to be sure you are comfortable while waiting for your vehicle to be serviced. Louie kept me up to date thr
personnel. The staff goes above and beyond to be sure you are comfortable while waiting for your vehicle to be serviced. Louie kept me up to date throughout the day on the status of my vehicle service.
The dealership would have gotten 5 stars but when scheduling the appointment, the scheduler said a courtesy vehicle would not be available until a specific date which I agreed to take that date as the service would be all day and possibly into the next day. when I arrived, i was advised that no courtesy vehicle was available so I sat in the lounge most of the day. I live 2 hours away from the dealership. Fortunately the service was completed by end of day.
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by Joe
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Porsche Sacramento responded
Thank you, Joe, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else.
Larry Reuter
Service Manager
lreuter@niello.com
Louie was great.
Took care of my car and was always in communication with me.
Took care of my car and was always in communication with me.
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by CMOULTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 28, 2026 -
Porsche Sacramento responded
It’s wonderful to hear that Louie took great care of your Porsche Macan and kept you informed throughout the process. Thank you for the five-star feedback, and we look forward to helping you again.
Larry Reuter
Service Manager
lreuter@niello.com
Very personal and professional dealership.
Had recent interaction with both Louie and Demi. Both went out of there way to make sure I was completely satisfied with my experience. Would not hav
Had recent interaction with both Louie and Demi. Both went out of there way to make sure I was completely satisfied with my experience. Would not have any of my 3 Porsches serviced anywhere else. Also Josh is a great sales rep! Love my Porsche family.
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by palm d
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Porsche Sacramento responded
It’s great to hear Louie, Demi, and Joshua delivered such personalized, professional care. Thank you for trusting our team with your Porsche 911 and your entire collection. We look forward to keeping you part of our Porsche family.
Larry Reuter
Service Manager
lreuter@niello.com