Louis LiCausi | Page 2

Happy CRV Owner Our salesperson was attentive and was very professional. It was a pleasant experience dealing with our salesperson and our finance person. We love o Our salesperson was attentive and was very professional. It was a pleasant experience dealing with our salesperson and our finance person. We love our new CRV! Perfect vehicle for us. More

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Friendly and professional! My husband and I went to Braman Honda to look at new cars. The salesman we worked with, Lou LiCausi, was truly outstanding. He was very knowledgeab My husband and I went to Braman Honda to look at new cars. The salesman we worked with, Lou LiCausi, was truly outstanding. He was very knowledgeable about the car and went over every detail with us after the test drive. It was our intention to "shop not buy" a new car that night. Yet after talking with him and putting together several packages we came up with one that was clearly a great package. Lou did not push us in any way, which so many sales people do. He listened to what our needs were and he was easy to talk to. We purchased our new Honda that night without shopping any other dealerships. We had no hesitation or reservation about this purchase because of the confidence we felt in doing business with Braman. Lou's professionalism and courtesy has made us comfortable in recommending him to two of our friends and we only have the car 3 days. When we drove away I was left with the feeling that going forward needing to ask questions and having the car serviced...Braman Honda will be the true definition of CUSTOMER SATISFACTION GUARANTEED!!! More

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Excellent customer service and a great car buying experience Excellent customer service, great inventory selection and good price. Louis was professional and very knowledgeable about the vehicle I was interested Excellent customer service, great inventory selection and good price. Louis was professional and very knowledgeable about the vehicle I was interested in. I bought a 2016 Pilot and couldn't be happier!! More

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Great experience Everyone I met with was professional and friendly. I didn't feel pressured in any way and have been 100% pleased with my visit and purchase. The servi Everyone I met with was professional and friendly. I didn't feel pressured in any way and have been 100% pleased with my visit and purchase. The service department has been just as nice and accommodating! I will definitely be a returning customer. More

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Very good Overall my experiance was very good. Louis was very helpful in helping me with choosing an affordable car that i would be able to do the payments on. Overall my experiance was very good. Louis was very helpful in helping me with choosing an affordable car that i would be able to do the payments on. More

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I will always come back This was my third car that I have bought at this dealer and all the times I had an excellent experience. All the personnel involved in this transacti This was my third car that I have bought at this dealer and all the times I had an excellent experience. All the personnel involved in this transaction was very helpful and friendly. Braman Honda I will always come back you have the best product and the best personnel. Thank you, Mayda Zambrano More

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Lou LiCausi, my sales rep., went above and beyond my expectations again! He did a great job in every step of the car selection and purchasing process, and even went a step further. He helped out with ot expectations again! He did a great job in every step of the car selection and purchasing process, and even went a step further. He helped out with other issues to make sure I was a satisfied customer, and called to check on how things were going with the car as well as additional components that I was unsure about their functions. He answered all of my questions after the sale was over also, and was nice and friendly. His altruistic, empathic attitude is to be commended. I will definitely recommend Lou as a top salesperson who shows concern and consideration, and goes all out for his customers. I am very happy with my car, and thanks to Lou, I feel I made a good decision as a return customer. More

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My experience with Braman Honda was good from the start. The salesman was friendly, knowledgeable, and very helpful. He didn't play the usual games that are played at other dealerships, and I appreciated The salesman was friendly, knowledgeable, and very helpful. He didn't play the usual games that are played at other dealerships, and I appreciated that. The car was delivered to me in perfect condition. My salesman answered all my questions, and was helpful in describing many features, I was not aware of. I would certainly recommend Braman, and look forward to dealing with them again. More

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This is the second purchase of a Honda CRV from Braman Honda and with Louis' help. We had an equally smooth user experience the second time around. My experience with Louis is one of the main reasons f Honda and with Louis' help. We had an equally smooth user experience the second time around. My experience with Louis is one of the main reasons for repeat purchase with Braman Honda. More

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I did my car search online on several Honda Dealerships. I went to a near by dealership to see the car in person, and test drive, check the interior, and the features that would come with the Honda EX-L. O I went to a near by dealership to see the car in person, and test drive, check the interior, and the features that would come with the Honda EX-L. Once I did the test drive I knew right away that I wanted the Honda Accord EX-L 2013. I've always bought new cars that are Hondas not certified pre-owned. I was really excited about the purchase. I did the check of the engine, the interior, and the wheels. I should have looked closer at the alloy rims and the hood of the car. When I got the car home and washed it myself I saw the flaws of water marks on the hood and the damages on the alloy rims. This is why I always purchase new, but the price of the new car was not coming down to what I could afford. The need for a car was urgent, and I thought this will be a new experience in purchasing a pre-own. I will have to pay to buff-out the water marks but I cannot do anything about the rims at this time due to lack of funds. So eventhough Lou LiCausi was really great and very helpful I know I would not purchase a pre-owned again. More

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