Lourie Bruner | Page 14

Excellent customer service Lourie Bruner provided me with excellent service. She was professional, courteous, kept me informed as I waited for my vehicle, checked to see if I ha Lourie Bruner provided me with excellent service. She was professional, courteous, kept me informed as I waited for my vehicle, checked to see if I had any recalls, and provided me with some additional information about tire rotation which I appreciated. I have been coming to this dealership for many years. It is because of individuals like Lourie that keep me coming back. Lourie is a great asset to this dealer. Thanks Lourie!! More

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CRV 2015 Lourie Bruner & all the staff have always been courteous & informative. Recently work was done that was covered, which pleased me. From the check-in t Lourie Bruner & all the staff have always been courteous & informative. Recently work was done that was covered, which pleased me. From the check-in to the updates to the shuttle, it was a good experience. More

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Attentive and quick service A Saturday afternoon and my Honda Pilot had a Dead Battery! I had it jumped by AAA, and drove to Lia Honda- Thankfully my service advisor, Lourie Brun A Saturday afternoon and my Honda Pilot had a Dead Battery! I had it jumped by AAA, and drove to Lia Honda- Thankfully my service advisor, Lourie Bruner, was working, and service was able to fit me in. I was given a ride back home, and was picked back up to retrieve my Honda by their shuttle service. I appreciated the Honda battery check, oil change, fast turn around and the shuttle services. Thanks! More

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Very quick service and personable staff I've been coming here for over 5 years since I moved to the area, and everything about their service and staff is always great! This last time Adrian I've been coming here for over 5 years since I moved to the area, and everything about their service and staff is always great! This last time Adrian Bonsey helped me and was quick, efficient, and personable. Lourie has helped me several times in the past and she always gets me in quickly and calls me with updates about my vehicle if the service is expected to take longer and I'm not there. Antoine in Sales always remembers me and my husband and asks how our cars are doing. Great overall and we will continue to keep coming here! More

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Very quick, no hold up's/ Laurie Bruner was very helpful and polite at all times. She saw that I got an answer to my questions. Whenever I have called for service she has seen Laurie Bruner was very helpful and polite at all times. She saw that I got an answer to my questions. Whenever I have called for service she has seen that I am put right through. More

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good fast service took my 2018 civic in for first service ,lourie bruner was not only very polite , but very funny also . so far I have not had a bad experience at lia took my 2018 civic in for first service ,lourie bruner was not only very polite , but very funny also . so far I have not had a bad experience at lia . hopefully it stays that way . very fast good service .... thanks More

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Two very accommodating individuals I want to express how happy I am to come in and have Laurie help me in servicing my car. I have been dealing with Laurie for a long time and because I want to express how happy I am to come in and have Laurie help me in servicing my car. I have been dealing with Laurie for a long time and because of her and Brad I have been a customer for over eighteen years. So a big applause goes to those two individuals...Joanne Emmett More

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Lourie Bruner in Service Department is Excellent! I choose to get all my service at Lia Honda for my CRV. While all the service team has been professional, Lourie Bruner is a star. She makes sure e I choose to get all my service at Lia Honda for my CRV. While all the service team has been professional, Lourie Bruner is a star. She makes sure every customer feels taken care of, takes time to explain any needed repairs/work, and never pushes work that isn't needed now or can wait. Lourie advises you as she would a friend or family member about their own vehicle. I am grateful for this excellent professional. More

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Quick service, friendly people Lourie Bruner was great! Work was completed in half of the estimated time provided to me. The waiting room was very comfortable and clean. This is Lourie Bruner was great! Work was completed in half of the estimated time provided to me. The waiting room was very comfortable and clean. This is my second Honda that I have taken to Lia for service, and I will be back. Kevin H More

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Outstanding service! Lourie and her team have always provided excellent service. She is professional and helpful, always with a friendly smile and laugh. She gives clear e Lourie and her team have always provided excellent service. She is professional and helpful, always with a friendly smile and laugh. She gives clear expectations and delivers on her promises. Because of her outstanding service, I have purchased 2 more cars at Lia. More

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