Lourie Bruner
Lourie Bruner at Lia Honda Williamsville

Lourie Bruner | Page 3

Service Advisor

Lia Honda Williamsville

4891 Transit Rd
Williamsville, NY 14221

5.0
162 Reviews
5.0

162 Reviews

Write a Review

Dealership Experience

13 yrs, 7 mos

162 Reviews of Lourie Bruner

April 01, 2025

Dealership Rating
Employee Rating

Always put customer first . Take care of concerns . Great customer service . Lourdes Bruner … the best More

by janicekelsey1957
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 04, 2025

Lia Honda Williamsville responded

Janice, we're delighted Lourie has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again!

March 10, 2025

Dealership Rating
Employee Rating

I took my car in for an inspection and it turned out, I needed some work done. Lourie Bruner explained what was needed and her team was able to get the work done quickly. Everyone at the dealership was ver More

by dk716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martha Sobieraj

Mar 11, 2025

Lia Honda Williamsville responded

We're happy you enjoyed an accommodating and thorough visit with Lourie! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Honda for the best service!

March 08, 2025

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Lourie Bruner has assisted me for several years and has been a valued member of your team. More

by Brian
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2025

Lia Honda Williamsville responded

Thanks for the fantastic review of Lourie! She is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda for the best service!

March 07, 2025

Dealership Rating
Employee Rating

LOURIE BRUNER HAS BEEN OUR SERVICE REP FOR 12 YEARS. SHE ALWAYS IS THERE TO HELP US WITH GETTING OUR CAR IN FOR SERVICE AS SOON AS POSSIBLE. SHE IS A KEEPER--DO NOT LET GO. THAT IS WHY I KEEP COMING More

by linjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Lia Honda Williamsville responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Lourie and our awesome team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 20, 2025

Dealership Rating
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Laurie Bruner has always taken the time to discuss my concerns and advise me as to the best service and cost for my vehicle. More

by jimandlindai
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2025

Lia Honda Williamsville responded

Jim, thank you for telling us why you like working with Lourie! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

December 20, 2024

Dealership Rating
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Lourie Bruner at Lia always looks out for me when it comes to servicing my vehicle She also assists her team members when they have questions. Lia is lucky to have an experienced service rep who shows More

by szretterm
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 20, 2024

Lia Honda Williamsville responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are glad that Lourie consistently provides you with the quality care that you deserve. She will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 20, 2024

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Employee Rating

Lourie is a pleasure to work with in the Service Dept. She is super friendly and and extremely knowledgeable. More

by jcjleff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Antoun Ibrahim

Dec 20, 2024

Lia Honda Williamsville responded

Thank you for sharing the positive experience you had with Lourie! We are glad that she was both kind and helpful throughout your visit. We hope to see you again the next time you are in need of automotive service!

December 11, 2024

Dealership Rating
Employee Rating

I scheduled a recall related service appointment online for my 2019 Honda civic and unfortunately the part was, not available. The service advisor, Lourie Bruner was very helpful, explaining that recall re More

by pfohlpc
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Lia Honda Williamsville responded

Thank you for taking a moment to share positive feedback on Lourie. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

December 01, 2024

Dealership Rating
Employee Rating

WE WERE RECENTLY IN FOR SERVICE. LOURIE BRUNER IS OUR SERVICE MANAGER, AND SHE IS THE BEST. ALWAYS HELPS US TO GET IN AS SOON AS POSSIBLE AND MAKES SURE THE WORK IS DONE RIGHT. More

by linjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Lia Honda Williamsville responded

Thank you for sharing positive feedback on Lourie! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what she has provided for you. We look forward to your next visit!

October 28, 2024

Dealership Rating
Employee Rating

Lia Honda was excellent to deal with. I worked with Lourie Bruner and she was very friendly and everything happened the way she said it would. No suprises! More

by Jschwab272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martha Sobieraj

Oct 29, 2024

Lia Honda Williamsville responded

We're glad Lourie made your day a little easier by being accurate and informative. Thanks so much for your positive feedback on this experience. We look forward to your next appointment with us!

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