Lourie Bruner | Page 8
Service Advisor
Lia Honda Williamsville
4891 Transit Rd
Williamsville, NY 14221
162 Reviews
Write a ReviewDealership Experience
13 yrs, 7 mos
162 Reviews of Lourie Bruner
July 22, 2023
A full service dealership that makes it easy to buy service and trade in your vehicle service and trade in your vehicle More
Other Employees Tagged: Antoun Ibrahim , Craig Cobb, Lori in the parts department
July 17, 2023
I've been buying and getting my cars serviced here for many years. I have yet to find any reason to complain about the Williamsville, NY, Lia Honda dealership and its service department. Lourie Bruner has many years. I have yet to find any reason to complain about the Williamsville, NY, Lia Honda dealership and its service department. Lourie Bruner has been my service advisor many times and has always been professional and helpful in getting my vechicle serviced in a very expeditious manner. More
May 12, 2021
Service was very good. Came in for a recall and oil change. Louie Bruner helped us at the service desk. Very nice, polite, experienced, professional. We needed a shuttle, so as not to wait so long f change. Louie Bruner helped us at the service desk. Very nice, polite, experienced, professional. We needed a shuttle, so as not to wait so long for the recall work. She got us one going home and coming back. Very helpful for us. Tony the shuttle guy was really nice too. Chris Gallivan More
Other Employees Tagged: Tony (shuttle guy)
May 01, 2021
I would like to thank Eddy Castillo and Lourie Bruner. They helped us a lot! I bought a new Honda Accord in Lia Honda several weeks ago. Sales here are friendly and patient. After a discussion with Eddy They helped us a lot! I bought a new Honda Accord in Lia Honda several weeks ago. Sales here are friendly and patient. After a discussion with Eddy Castillo, we reached a satisfactory price for the new car. And I really like the car. It brings me excellent experience in driving. Last week, we drove to Rochester from Buffalo. The plastic plate on the right side of the car door was blown away by the high-speed wind when we drove on the highway. And Lourie Bruner helped us to make an appointment to repair it. We drove our car to Lia Honda and waited for a moment, a new plastic part was replaced well efficiently. Thank you so much! And I am glad to introduce my friend to consider the cars in your store if it is possible. More
Other Employees Tagged: Eddy Castillo
April 27, 2021
Love Lia of Williamsville! We have been customers for over 20 years and wouldn’t buy or lease anywhere else! Antoun Ibrahim is wonderful to work with in sales dept. He is helpful and knowledgeable and he over 20 years and wouldn’t buy or lease anywhere else! Antoun Ibrahim is wonderful to work with in sales dept. He is helpful and knowledgeable and helps us to get affordable payments!! Chris Michienzi is a great manager and likes to please the customers. My seven yr old loves to go in and say hello to him each time! They all know us and treat us like family! Lourie Bruner is who we usually have in the service dept. and we see her often, since we have two Honda’s. She’s always happy and helpful and explains what needs to be done! We are happy there for years in all of the departments! A FIVE star dealership! More
Other Employees Tagged: Antoun Ibrahim , Christopher Michienzi
April 15, 2021
Extremely pleased with the service rendered by Lourie Bruner. She greets you on time and with a smile. She listens; assuring that all your requests for service are completed. She will point out things th Bruner. She greets you on time and with a smile. She listens; assuring that all your requests for service are completed. She will point out things that should be repaired or replaced and sees that they are done before you leave if you ok them. She will also take the extra step to comply with the odd request ( installing new license plates). Lourie makes you feel glad you came to Lia She is an asset to your company. She is the epitome of customer service. More
Other Employees Tagged: Cashier in Service Department
March 26, 2021
We've been dealing with Lia ever since we bought our CRV from them 7 years ago. We get all the maintenance done there and are very satisfied with everything. Our latest visit was just an oil change which we from them 7 years ago. We get all the maintenance done there and are very satisfied with everything. Our latest visit was just an oil change which we do regularly. Thanks to Lourie Bruner it was a very smooth and easy experience. The Honda itself is probably the best car I've ever owned - no serious problems ever. A great dealership. More
March 22, 2021
Lourie B was kind courteous thorough and most importantly honest! She took care of me and my car and made sure to let me know her honest opinion about what the car needed and my options. She was kind through honest! She took care of me and my car and made sure to let me know her honest opinion about what the car needed and my options. She was kind throughout the process and I know I can trust her. I would always come back to see Lourie. More
March 11, 2021
I have my Honda Odyssey’s oil changed regularly at Lia Honda in WNY. Laurie Bruner is my go to at the service center, she is always friendly and efficient in my car’s servicing, a pleasure to deal with. Honda in WNY. Laurie Bruner is my go to at the service center, she is always friendly and efficient in my car’s servicing, a pleasure to deal with. Dawn B. More
February 26, 2021
Chose Lia Honda to care for my 2017 Ridgeline. Laurie Chose Lia Honda to care for my 2017 Ridgeline. Laurie Bruner (service person) has been nothing but exceptional! Helping me making decisions thru toug Chose Lia Honda to care for my 2017 Ridgeline. Laurie Bruner (service person) has been nothing but exceptional! Helping me making decisions thru tough times, she guided me to the insurance people at the facility to get extended warranty which really helped with service costs. She is never afraid to get hands on when I’m showing her what’s happening with vehicle. The mechanics always do amazingly satisfactory work as well. Thanks Lourie and the whole Honda team down to the transport shuttle guy! More
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