Lourie Bruner
Lourie Bruner at Lia Honda Williamsville

Lourie Bruner | Page 9

Service Advisor

Lia Honda Williamsville

4891 Transit Rd
Williamsville, NY 14221

5.0
162 Reviews
5.0

162 Reviews

Write a Review

Dealership Experience

13 yrs, 7 mos

162 Reviews of Lourie Bruner

February 25, 2021

Dealership Rating
Employee Rating

Lourie Bruner is the best ! She always takes care of me and my vehicle. And the shuttle driver is AWESOME ! I won't take my van anyplace else ! More

by JULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Lia Honda Williamsville responded

Julie, thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

February 05, 2021

Dealership Rating
Employee Rating

Lori Bruner was fantastic. I showed up early 45 minutes and was still able to get my appointment. I was in and out within 1 hour for an oil change and tire rotation. She is my go to girl at Lia . I’ve b More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2021

Lia Honda Williamsville responded

Debbie, thank you for your time and feedback. We are pleased to hear that Lourie was able to get your service done, quickly and conveniently. We look forward to seeing you again when your car is ready for its next service!

January 24, 2021

Dealership Rating
Employee Rating

Lourie Bruner has always giving us outstanding service. She is a terrific member of the team. We always depend on the highest level of service from Lourie. More

by lialia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Lia Honda Williamsville responded

Thank you for your continued loyalty to Lia Honda Williamsville. We are so pleased to hear that Lourie's exceptional service keeps you coming back! We look forward to seeing you again when your car is ready for its next service!

January 15, 2021

Dealership Rating
Employee Rating

Just needed an oil change and basic checkup. Laurie Bruner at Lia's front desk is so friendly and explains things so well! Service dept. worked very quick, too More

by SusanM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Lia Honda Williamsville responded

Susan, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your service experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

December 11, 2020

Dealership Rating
Employee Rating

Thanks to Service Manager Lourie Bruner and associates, I always receive outstanding service at Lia Honda. They are now servicing our two Honda CRV’s and we are always pleased with the service we receive. More

by Rick Schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Lia Honda Williamsville responded

Rick, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

November 18, 2020

Dealership Rating
Employee Rating

Lourie Bruner is always helpful, pleasant, and is very thorough. She updates you on your car's service so you're not left wondering how long it will take. I highly recommend Lia Honda. More

by Slipieck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Lia Honda Williamsville responded

On behalf of everyone here at Lia Honda Williamsville, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

October 06, 2020

Dealership Rating
Employee Rating

Got a call from Lourie Bruner that my parts were in for Got a call from Lourie Bruner that my parts were in for my recall on 2020 Odyssey I said what recall ? Hadn't received notice in the mail yet. Made More

by miramar8155
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 12, 2020

Lia Honda Williamsville responded

Thank you for your time and feedback. We are pleased to hear that Lourie was able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

October 01, 2020

Dealership Rating
Employee Rating

I needed to bring in our new Pilot for a service appt last week. It’s always a breeze and not stressful at all! I always use Lourie Bruner and try to schedule when she’s there! She’s happy and kind and m More

by carrie215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antoun Ibrahim , Christopher Michienzi

Oct 02, 2020

Lia Honda Williamsville responded

Carrie, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

September 30, 2020

Dealership Rating
Employee Rating

Laurie Bruner did an excellent job with my recent safety inspection and service checkup. I was in and out on less than an hour. Friendly, courteous service. More

by MikeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Lia Honda Williamsville responded

MikeP, thank you for your time and feedback. We are pleased to hear that Lourie was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

September 22, 2020

Dealership Rating
Employee Rating

Lourie Bruner has been my service contact person for a number of years and has always completely explained what needed to be done to keep my CRV in top running condition. When something needs to be done, More

by jlmcgow158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Lia Honda Williamsville responded

Thank you for taking the time to share your experience with us. We are pleased to know that Lourie has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

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