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Luan Nuriu
Refer Me
81 Reviews
Luan Nuriu has been in the automotive industry for 36 years. Luan’s career began with Nissan in the early 80’s and under his direction Luan grew the service operation into the largest Nissan Service Department in the USA. After 11 years with Nissan Luan moved to a Honda/VW/Suzuki franchise where he became known as the industry leader in Customer Satisfaction. Then in the late 90’s Luan went “High Line” and became the Service Director at Mercedes Benz of Miami, one of the largest dealerships in South Florida. During his 8 years with Mercedes Benz Luan’s service department became known for performing the “Job Right the 1st Time”. Luan joined in Audi 2004, and since joining Audi Luan’s service operations have consistently performed in the “Top 10%” in the USA.
Read moreDealership Experience
13 yrs, 3 mos
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81 Reviews
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81 Reviews of Luan Nuriu
March 24, 2023
Everything is good service and on time with Lura N. and Steve M. Both is excellent job and more experience with me for many times and years too. I’m very proud of both do it excellent job and more impo and Steve M. Both is excellent job and more experience with me for many times and years too. I’m very proud of both do it excellent job and more important to me always want me be happy and comfortable all the times More
by philipual
Verified CustomerOther Employees Tagged: Steve Meyer , Audi Service Shop
Helpful 
February 15, 2023
Steve and Luan continue to impress me with their professionalism and great service at Audi Coral Springs. If you have an Audi and need a dealership to take your vehicle to, make sure to bring it to professionalism and great service at Audi Coral Springs. If you have an Audi and need a dealership to take your vehicle to, make sure to bring it to Audi Coral Springs for the best service around. More
by RWILLIAMS35
Other Employees Tagged: Steve Meyer, Chris Beaton
February 14, 2023
I had the worst experience ever at this Audi Coral Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doin Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doing the right thing left for a better opportunity and now there are only people who make excuses, try to scare you and really don’t care about helping you fix your car. Also they no longer have loaners and when you make an appointment tell you that there is still gonna be a week and a half of your car just sitting there without being looked at before someone can actually look at it. They act like it’s normal to just take your car away for a week and a half just for it to sit in there shop without being worked on. On top of this they charge $300 per hour just to figure out the issue and can’t give any guidance about what could be the problem with your car. I feel like I am not getting all of the correct information and it’s makes me very frustrated to the point of crying. They also can’t read the warranty contract because they are not lawyers. After this experience I realized that this Audi service center can not be trusted. I made an appointment with another Audi dealership which is happy to provide me with a loaner. They used to provide great service but not anymore. I will never go back there again!!!! The funny thing is that these service people still have to be there to collect a paycheck whether or not they choose to treat people with kindness and actually want to help. Whether I'm a customer or not they still show up to work. Now they lost a loyal customer and money for the service department. I hope Audi Coral Springs is happy. If anyone is being mistreated at Audi Coral Springs like I was don’t be afraid to call other Audi dealerships because I’m sure you will receive better service elsewhere. If you have to drive further to get to the dealership at least you won’t be without a car for an unreasonable reason and amount of time. You don’t deserve to be treated this way!! I went to Audi of West Palm Beach and was treated with respect, care and kindness. They gave me a loaner and fired my issue with out making me feel scared that I would be out an unreasonable amount of money. I am never stepping foot at Audi Coral Springs again!!!! More
by sllihnai
Other Employees Tagged: Steve Meyer, Rodrigo Venegas, Luana Cruz
January 31, 2023
AJ was professional, kind and made it great service. Service was in tine with no busses Service was in tine with no busses More
by TAMIRAMIT
Other Employees Tagged: Steve Meyer, Victor Guida, Rodrigo Venegas, Giancarlo Lopez, Luana Cruz , AJ was the best.
January 26, 2023
My car came back dirty! !! I had to take it to details to clean oil spots. Also, no explanation on work and no alternative options !! I had to take it to details to clean oil spots. Also, no explanation on work and no alternative options More
by dana.shapir
Other Employees Tagged: Steve Meyer, Victor Guida, Rodrigo Venegas, Giancarlo Lopez, Luana Cruz
January 21, 2023
Please replace your phone system or find a way make it user friendly actually talking to someone specific is frustrating user friendly actually talking to someone specific is frustrating More
by koneil59
Other Employees Tagged: Taryn Utterstrom , Murilo Rameriz
November 18, 2022
the dealership is beautiful the employees was very nice to help with anything and the service was excellent. to help with anything and the service was excellent. More
by MAGALIE983
Other Employees Tagged: Steve Meyer, Victor Guida, Rodrigo Venegas, Giancarlo Lopez, Luana Cruz
September 30, 2022
Excellent service, professional staff, beautiful facility! Steve Meyer always takes good care of me! I highly recommend! facility! Steve Meyer always takes good care of me! I highly recommend! More
by BQVALE
Other Employees Tagged: Steve Meyer
September 28, 2022
Everyone did a great job! My husband stayed and waited for the service to be done and he mentioned to me he really enjoyed two cappuccinos from your guest waiting area. (My My husband stayed and waited for the service to be done and he mentioned to me he really enjoyed two cappuccinos from your guest waiting area. (My husband is a cappuccino snob, so that's saying something.) The vehicle is fantastic and your service center team is outstanding. We will be buying a new vehicle for my husband before long and because of my happiness with my first Audi (formerly a Mercedes Benz customer) and Audi Coral Springs, he is planning on buying his first Audi too, and we will definitely be buying at the Coral Springs dealership. More
by RSANDHOUSE
Other Employees Tagged: Steve Meyer, Victor Guida, Rodrigo Venegas, Giancarlo Lopez, Luana Cruz
