Lucas DeLacerda
Lucas DeLacerda at Price LeBlanc Lexus
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Lucas DeLacerda

General Manager

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.6
40 Reviews
4.6

40 Reviews

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40 Reviews of Lucas DeLacerda

May 14, 2024

Dealership Rating
Employee Rating

Great customer service and great service after the sale. The salesman and entire sales staff were polite, courteous and professional More

by ecain68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us! We strive to ensure that every customer receives courteous and professional service and we are thrilled to hear that we met your expectations.

May 12, 2024

Dealership Rating
Employee Rating

Great, the salesman was outstanding. it was a pleasure doing business with Price LeBlanc Lexus. More

by GPAYNE70
Workmanship
Recommend Dealer
Yes
May 13, 2024

Price LeBlanc Lexus responded

Thank you for coming in! We loved having you, and we thank you for trusting us with your vehicle.

April 10, 2024

Dealership Rating
Employee Rating

A warning light was on after the vehicle was serviced. Brought vehicle back the same day and they told him that what usually happen. After driving the vehicle, off the lot, warning light came back on. The More

by migodidit
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 12, 2024

Price LeBlanc Lexus responded

Your satisfaction means a lot to us, and we're very sorry to hear about this persisting issue with your vehicle. We will investigate this matter to ensure issues like these do not happen again. To discuss your concerns with us in more detail, please reach out to Service Manager Michael Hutchinson at mhutchinson@leblancauto.com.

April 10, 2024

Dealership Rating
Employee Rating

Price LeBlanc Lexus treats me like family. They take excellent care of me, as well as other members in my family. We are very grateful. More

by DIANE.TATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Prahter

Apr 11, 2024

Price LeBlanc Lexus responded

Diane - Thank you so much for your compliments to our dealership! You are family to us, and we're glad you had a five-star experience here.

March 30, 2024

Dealership Rating
Employee Rating

Dustin was great. Was disappointed with management failing to get the car to me. Haven’t had a sales manager reach out to me. More

by Kmbarnett123
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown, Dustin Paddie

Apr 01, 2024

Price LeBlanc Lexus responded

Thank you for your compliments to our staff! However, we are sorry to hear about the delays in vehicle delivery. Your satisfaction is of utmost importance to us, and we apologize for any inconvenience or frustration this may have caused. Please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com if you'd like to speak more with us about your time here.

March 27, 2024

Dealership Rating
Employee Rating

Dustin was fantastic. I was disappointed that an out of town check could not be take knowing that we had bought from Lexus of Mobile where we live for one of the priciest More

by Kmbarnett123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown, Dustin Paddie

Mar 27, 2024

Price LeBlanc Lexus responded

We are very sorry to hear about your less-than-satisfactory experience with us. We understand how important it is for our customers to have a smooth and seamless purchase, especially when dealing with vehicle purchases. We value your feedback and your business, and we are committed to improving our processes to better serve our customers. Please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com at your earliest convenience.

March 25, 2024

Dealership Rating
Employee Rating

Service department is the best in the city! Great loaner car program. I’m a customer for life! More

by DAVIDFREMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Price LeBlanc Lexus responded

We appreciate your loyalty as a customer, David, and look forward to continuing to provide you with top-notch service in the future.

March 21, 2024

Dealership Rating
Employee Rating

I’m am pleased to say that every single time I visit Price Leblanc Lexus I am overjoyed with my experience. The Staff is very professional and friendly in a way my husband and I feel like we’re family a More

by Alisa and Ronnie Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Price LeBlanc Lexus responded

Thank you, Alisa and Ronnie! Our staff works hard to make every visit comfortable and ensure that your vehicle is in great condition.

March 17, 2024

Dealership Rating
Employee Rating

The sales staff, especially Kim Colvin has has gone beyond and above on the last two Lexus vehicles that we have purchased. More

by BRIANSUBERBIELLE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Brian, and thank you for staying loyal to us!

March 16, 2024

Dealership Rating
Employee Rating

Joey was absolutely the best with explaining everything patiently to me. I could even reach out later with him for more questions I had. More

by mardelbri60
Recommend Dealer
Yes
Mar 18, 2024

Price LeBlanc Lexus responded

We're always available to answer your questions! Thank you for letting us know how we did.

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