Lucas Dendaas
Lucas Dendaas at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Lucas Dendaas

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Lucas Dendaas

August 26, 2025

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Employee Rating

I am always pleased with that Luke handles my questions. Russ Darrow has been good and fair to me More

by CBEISSER
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Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips

Aug 26, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

August 21, 2025

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This location had top notch customer service from start to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I More

by Tpw8500
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Recommend Dealer
Yes
Aug 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

August 16, 2025

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We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More

by MCKENZIE.ROBERT23
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Recommend Dealer
Yes
Aug 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

August 12, 2025

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Employee Rating

I came in for an oil change and my experience went without delay. The staff is friendly, professional, and accommodating. Thanks More

by Marc
Recommend Dealer
Yes

Other Employees Tagged: And co.

Aug 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

August 09, 2025

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Purchased Jeep here in 2020. Great vehicle Excellent service ! Your staff go the extra mile!! Thank you. More

by VLBWESTRICH
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Recommend Dealer
Yes
Aug 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

August 09, 2025

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Great service experience from the check in, waiting room and check out from the oil change. More

by MRPERINO
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Recommend Dealer
Yes
Aug 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Chad Ellis chad.ellis@russdarrow.com

August 01, 2025

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Lucas and his team were able to diagnose a difficult problem with my truck. Lucas had great and prompt communication with me. He's awesome! More

by MARK.LUKOSAITIS
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk , Lucas

Aug 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

July 14, 2025

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Very pleased with services and very happy with the way my car was attended to More

by AGBA4U
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Recommend Dealer
Yes
Jul 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 04, 2025

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I had a 11:00 am appointment for a oil change and tire rotation. That took 1 and a half hours .with that being said. I have always been happy with the service. THANK YOU More

by SKIJIM54
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Recommend Dealer
Yes
Jul 06, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 01, 2025

Dealership Rating
Employee Rating

Everything was great. . the detailing needs to be better. Left streaks of cleaning agents that I am having trouble getting rid of. All in all. Great experience and fair. More

by DUSTINHUGHES675
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Dustin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Chad Ellis chad.ellis@russdarrow.com

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