Lucas England
Lucas England at Heiser Chevrolet

Lucas England | Page 7

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.6
72 Reviews
4.6

72 Reviews

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72 Reviews of Lucas England

October 23, 2024

Dealership Rating
Employee Rating

I've been going to Heiser for over 10 years and have always had a great experience More

by GARY0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Jeffrey Brister , Nicole Darling, Johnathan Leiser

Oct 25, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 16, 2024

Dealership Rating
Employee Rating

Nicole was a very professional and taking care of me. When I came in they have my oil change in the transmission looked at it was unfortunate that you do not have a heavy duty transmission technician bec More

by d.nutting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Darling

Oct 16, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

October 16, 2024

Dealership Rating
Employee Rating

The staff at Heiser are always friendly, courteous and knowledgeable. They are always ready to go the extra mile for customer support. More

by jjb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton , Nicole Darling

Oct 16, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 08, 2024

Dealership Rating
Employee Rating

I have bought 2 cars from Heiser, recommended my sister and nephew, who both have bought cars. I will never buy a car from here again. This last visit just left a sour taste in me mouth. I took my car in b More

by tikiyawilkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.

October 03, 2024

Dealership Rating
Employee Rating

Chuck gave me the runaround. Wouldn’t return calls or emails, told me he’d call when my part came in and never did. I had to call 3 times and finally got an appointment. Luke was More

by pechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with Luke's ability to get you scheduled. Know we appreciate you and we look forward to your next visit.

September 27, 2024

Dealership Rating
Employee Rating

Flawless deal, for the most part had some issues resolved on my vehicle. Still another issue I have to address More

by tkreblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Alex Modrell , Nicole Darling, Olivia Guzman, Johnathan Leiser, Andrew Stolpman, Douglas Trost

Sep 30, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 26, 2024

Dealership Rating
Employee Rating

I freakin love them and all that they do… I’ve been going to them for years and couldn’t see myself going anywhere else More

by lees08121987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Shepard, Amy Elertson, Joseph Vicari III, Breanna Barrett , Nicole Darling, Johnathan Leiser, Kristine Regner, Andrew Stolpman

Sep 27, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 19, 2024

Dealership Rating
Employee Rating

Great service and I’ll make sure and always bring it back to the same location More

by darryl.jamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Alex Modrell , Nicole Darling, Johnathan Leiser, Andrew Stolpman

Sep 20, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2024

Dealership Rating
Employee Rating

Service was great. I had a tire emergency and they fixed it right up and had me out in no time. The office staff was wonderful as well More

by Superstacy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Darling, PJ Geboy, Chuck Konzen

Sep 20, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 06, 2024

Dealership Rating
Employee Rating

Very good service nice staff and quick service waiting times are great thank you a pleasure More

by melayaclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III , Nicole Darling, Johnathan Leiser

Sep 06, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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