Lucas Herbert

Excellent customer service and product knowledge. Took the extra steps to make us feel welcome. Took the extra steps to make us feel welcome. More

by spikeconst Verified Customer Verified Customer

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Fantastic experience - friendly, knowledgeable staff that made the experience enjoyable. Fair, transparent and genuinely concerned about ensuring customer satisfaction throughout the entire process. made the experience enjoyable. Fair, transparent and genuinely concerned about ensuring customer satisfaction throughout the entire process. More

by michael.samson Verified Customer Verified Customer

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We were looking to trade in our Yukon in on a newer one. We saw where Karl Flammer Ford had a used Yukon Denali on their lot, so we went to take a look at it. We test drove it and after a short negotiatio We saw where Karl Flammer Ford had a used Yukon Denali on their lot, so we went to take a look at it. We test drove it and after a short negotiation period, we were finally able to agree on a deal. Lucas and Doug were helpful, friendly and easy to deal with. I would recommend Karl Flammer Ford who is looking to buy without the high pressure sales pitch. More

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Lucas did a great job with our trades and the purchase of our 2025 Explorer. No pressure. Sales Karl Flammer good job our 2025 Explorer. No pressure. Sales Karl Flammer good job More

by gbobber Verified Customer Verified Customer

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Complete and total lack of customer service, follow up and absolutely ZERO regard for customer satisfaction. and absolutely ZERO regard for customer satisfaction. More

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We purchased a 2024 Limited Expedition MAX but within a week or so the battery died from sitting on the lot for quite some time and the audio stopped working. Robyn in the service department had the techni week or so the battery died from sitting on the lot for quite some time and the audio stopped working. Robyn in the service department had the technicians identify the issue quickly. They were unable to fix 1 other issue but it’s not a huge concern. It can be looked at when I need my first oil change. Thanks Karl Flammer for getting my Ford into service quickly and giving me a loaner! Other dealers had a very long wait time. More

by Ajz1 Verified Customer Verified Customer

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I was very pleased with Lukas. He is a pleasant young man and made my first time buying a car easy. He is a pleasant young man and made my first time buying a car easy. More

by Barbara Verified Customer Verified Customer

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Great experience. They did all the paperwork, even handling the ins. Co. All I had to do was drive my new ride home. They did all the paperwork, even handling the ins. Co. All I had to do was drive my new ride home. More

by tlk2clyn Verified Customer Verified Customer

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Process was quick once negotiating price was finally done. Doug was efficient in getting me in and out quickly. done. Doug was efficient in getting me in and out quickly. More

by englandr Verified Customer Verified Customer

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Lucas was great and the dealership was willing to negotiate on price to come one with something that was fair. So far our son is enjoying the Escape. The only thing I didn't care for was that I h negotiate on price to come one with something that was fair. So far our son is enjoying the Escape. The only thing I didn't care for was that I had to finance to get the best price. More

by sblunden Verified Customer Verified Customer

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