Lucas Herbert | Page 7

Complete and total lack of customer service, follow up and absolutely ZERO regard for customer satisfaction. and absolutely ZERO regard for customer satisfaction. More

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We purchased a 2024 Limited Expedition MAX but within a week or so the battery died from sitting on the lot for quite some time and the audio stopped working. Robyn in the service department had the techni week or so the battery died from sitting on the lot for quite some time and the audio stopped working. Robyn in the service department had the technicians identify the issue quickly. They were unable to fix 1 other issue but it’s not a huge concern. It can be looked at when I need my first oil change. Thanks Karl Flammer for getting my Ford into service quickly and giving me a loaner! Other dealers had a very long wait time. More

by Ajz1 Verified Customer Verified Customer

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I was very pleased with Lukas. He is a pleasant young man and made my first time buying a car easy. He is a pleasant young man and made my first time buying a car easy. More

by Barbara Verified Customer Verified Customer

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Great experience. They did all the paperwork, even handling the ins. Co. All I had to do was drive my new ride home. They did all the paperwork, even handling the ins. Co. All I had to do was drive my new ride home. More

by tlk2clyn Verified Customer Verified Customer

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Process was quick once negotiating price was finally done. Doug was efficient in getting me in and out quickly. done. Doug was efficient in getting me in and out quickly. More

by englandr Verified Customer Verified Customer

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Lucas was great and the dealership was willing to negotiate on price to come one with something that was fair. So far our son is enjoying the Escape. The only thing I didn't care for was that I h negotiate on price to come one with something that was fair. So far our son is enjoying the Escape. The only thing I didn't care for was that I had to finance to get the best price. More

by sblunden Verified Customer Verified Customer

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Top notch! I would absolutely recommend that anyone stop by and see if they can find a vehicle just to deal with these folks! I would absolutely recommend that anyone stop by and see if they can find a vehicle just to deal with these folks! More

by rickycarraher Verified Customer Verified Customer

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Lucas was very helpful, and kind. Gave me a great deal as a first time customer! I will be returning in the future. Gave me a great deal as a first time customer! I will be returning in the future. More

by romanaberishaj Verified Customer Verified Customer

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Lucas has been very helpful in answering questions and is very good at his job. very good at his job. More

by ruthie266 Verified Customer Verified Customer

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Lucas was great to work with from start to finish! I would definitely purchase another vehicle from him in the future. We had a bad experience a few years ago with the dealership. Lucas made us feel a I would definitely purchase another vehicle from him in the future. We had a bad experience a few years ago with the dealership. Lucas made us feel at ease! More

by Rennette77 Verified Customer Verified Customer

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