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Lucky Chann
Lucky Chann at Honda North

Lucky Chann

Express Service Advisor

Honda North

382 Newbury Street
Danvers, MA 01923

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5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Lucky Chann

June 07, 2026

Dealership Rating
Employee Rating

I was happy with the way I was treated. Everyone at Honda North was very nice and helpful. Great service! More

by jpl761
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Dake, Ivanete Borges, Chad Nobrega, Steve Neidig, Stephanie Killian , Sean

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Jun 07, 2026

Honda North responded

What a pleasure to hear you felt well cared for during your visit. We’re delighted our team’s kindness and support made your experience great. Feel free to reach out any time for your Honda needs. Sincerely, Honda North

April 16, 2026

Dealership Rating
Employee Rating

Service coordinator Tyler explained the unexpected maintenance issues identified during scheduled maintenance, and the service team was able to get all jobs done before closing time. More

by Phil Schwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Tyler Dorazio

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Apr 16, 2026

Honda North responded

Thanks for the five-star rating! We’re glad Tyler clearly explained the unexpected maintenance items during your CR-V’s scheduled service and that our team finished everything before closing time. We appreciate you trusting us with your Honda. Sincerely, Honda North

March 31, 2026

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Employee Rating

The staff at Honda North are professional and accommodating. I am on my second lease and would not go anywhere else. More

by marie256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Aizaz Shah, Kimberly Grimes , Frailin Baez

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Mar 31, 2026

Honda North responded

Thank you for returning to us for your second lease. We’re glad our professional and accommodating team made the process smooth. We appreciate your loyalty and look forward to assisting you again. Sincerely, Honda North

March 25, 2026

Dealership Rating
Employee Rating

Honda North is professional, efficient and a pleasure to do business with. I look forward to doing business with them in the future. More

by jscun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Kimberly Grimes , Frailin Baez

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Mar 25, 2026

Honda North responded

Thank you for trusting our team with service on your Honda CR-V. Chad and Dominic enjoyed making the process smooth and efficient for you. We look forward to assisting you again down the road. Sincerely, Honda North

February 08, 2026

Dealership Rating
Employee Rating

Always helpful with my concerns. Always courteous. And respectful. Efficient, and do very best to have things completed in a timely manner. I appreciate the service department very More

by Jjgadbois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega, Allison Woolf, Ariel Vittini, Jeff Kovacek, Jorge Gomez, Tyler Dorazio, Dominic Rubino, Kimberly Grimes , Frailin Baez, Sean Hill - 5 stars

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Feb 08, 2026

Honda North responded

We appreciate the chance to assist with your Honda CR-V Hybrid and are glad our team could address your concerns respectfully and efficiently. It’s great to know we completed the work in a timely manner. Thank you for recognizing our service department.

January 17, 2026

Dealership Rating
Employee Rating

Lucky was a nice guy and everything was perfect! ! Easy peasy 😊😊😊 You are the best More

by irish4479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Honda North responded

Thanks for sharing about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

January 16, 2026

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Employee Rating

Great Customer Service from the initial phone call to the completed work. Great from Beginning to End thank you More

by Lwnvotano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Forshay

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Jan 16, 2026

Honda North responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Honda North

January 13, 2026

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Employee Rating

Went in for oil change and was done in about 1/2 hour. Lucky was fast and efficient in getting car serviced and ready to go very quickly. And the oil change was free, which was a pleasant surprise! More

by john from North Andover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

December 12, 2025

Dealership Rating
Employee Rating

Honda North has always been my go to car dealer. They are fast and professional. I am a customer for life! More

by melinmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega

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Dec 12, 2025

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

November 22, 2025

Dealership Rating
Employee Rating

Always a pleasure doing business with this dealership. everyone is a true professional. They all go steps beyond to take care of customers More

by fire-sfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dake, Ariel Vittini, Kimberly Grimes

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Nov 22, 2025

Honda North responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda North to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Honda North

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