Lucky Tourtillott
Lucky Tourtillott at Dick Scott Chrysler Dodge Jeep Ram

Lucky Tourtillott

LuckyTourtillott@DickScott.com, General Sales Manager

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Rd
Plymouth, MI 48170

Contact Me
4.7
34 Reviews
4.7

34 Reviews

Write a Review

34 Reviews of Lucky Tourtillott

August 23, 2025

Dealership Rating
Employee Rating

Bill was knowledgeable, logical and took the time in an effective manner. Thank you lucky too More

by See above
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Bill Stamper

Aug 23, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 22, 2025

Dealership Rating
Employee Rating

Great service, delivered what was promised. Would recommend to anyone looking for a car period. More

by Rb0922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Meeks

Aug 22, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 06, 2025

Dealership Rating
Employee Rating

Bill Stemper, our sales associate was excellent. I’d recommend this dealership because of him. More

by quinntc71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Stamper

Aug 06, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 23, 2025

Dealership Rating
Employee Rating

Best car-buying experience ever—ask for Ivan! I just bought a used 2023 Ford F-150 from Dick Scott and honestly, I couldn’t be happier. The truck is in immaculate condition, and the whole proc More

by mirandazalma4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jul 23, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 19, 2025

Dealership Rating
Employee Rating

Awesome dealership Ivan found me the truck I was looking for. Great job Manger also awesome, will tell my friends. Everyone was very polite More

by Kmisiora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jul 19, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 18, 2025

Dealership Rating
Employee Rating

Great service, helpful staff and fair prices. Ivan and Lucky provided a great customer service. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jul 18, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 24, 2025

Dealership Rating
Employee Rating

I purchased a used vehicle. Now I understand that you take a gamble on a used vehicle. As soon as I drove it off the lot the check engine light came on and the front end shook. More

by Shalimar16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ivan Meyette

Jun 25, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. It’s never our intention for a customer to feel misled or unsupported, and we take concerns like this very seriously. We’d like the opportunity to look into this further and review the situation internally. Your satisfaction matters to us, and we’re committed to learning from this and doing better moving forward.

Jun 26, 2025

Shalimar16 responded

This is now the 2nd time you have said you want to make it right. I responded privately with my number. I would like to talk to someone. The vehicle is not drive able. Your used car manger said when they get cars in trade ins all that do is make sure the stop, start and and are overall "safe". That is all they do. He said a mechanic doesn't really look at it because your are a non Ford dealership. What? As soon as we drove the vehicle off the lot the transmission warning came on. Your used care sales manager made it clear they can't help me. I paid $7400 cash and now I have to put $4700 in repairs. Your company is not truthful to customers.

June 13, 2025

Dealership Rating
Employee Rating

I recently test drove a used truck I was interested in. During the test drive, I noticed it hadn’t been fully detailed just spot cleaned. I brought this to my salesman’s attention, and he assured me the tr More

by franklinharrison07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ivan Meyette , Justin Baxter

Jun 13, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, and we truly apologize for the inconvenience and frustration you encountered. We always strive to provide the highest level of service and attention to detail, especially when it comes to delivering vehicles to our customers. We do work with an outside company for detailing our used vehicles, and we’re sorry that the job done on your truck didn’t meet the standards we hold ourselves to—or the level you rightly expected. Please know we’ve addressed this concern with our team to help prevent it from happening again. As a small gesture of apology, we were happy to provide a full tank of gas, though we completely understand that doesn’t make up for the disappointment. We value your feedback and the opportunity to improve, and we sincerely appreciate you giving us the chance to earn your business. If there's anything further we can do to assist, please don’t hesitate to reach out.

June 12, 2025

Dealership Rating
Employee Rating

Heroes. Ali, Lucky, thank you. You didn't give up on me and fought to ensure I walked off the lot with the one I wanted. I've never felt so much support from More

by Ugly Stik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Alettabi

Jun 13, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 09, 2025

Dealership Rating
Employee Rating

This was my first time buying a car and Ivan made it so easy, he was super nice. He made sure that while I was waiting I was taken care of and he kept me updated! He was amazing to work with! More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Meyette

Jun 10, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

1
...

Dealership Inventory (194 Vehicles)

used 2006 Toyota 4Runner car, priced at $12,500
2006 Toyota 4Runner
used
Driftwood Pearl exterior
Automatic
Four-wheel Drive
used 2022 Ram 1500 car, priced at $34,700
2022 Ram 1500
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2010 Hyundai Elantra car, priced at $3,900
2010 Hyundai Elantra
used
Carbon Gray Mist Metallic exterior
Automatic
Front-wheel Drive
new 2025 Ram 1500 car, priced at $51,668
2025 Ram 1500
new
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Chrysler Pacifica car, priced at $40,441
2025 Chrysler Pacifica
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
new 2025 Jeep Grand Cherokee L car, priced at $40,985
2025 Jeep Grand Cherokee L
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive