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Luis Arraiz
Luis Arraiz at City KIA of Greater Orlando

Luis Arraiz

Certified Sales and Leasing Consultant

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.4
68 Reviews
4.4

68 Reviews

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68 Reviews of Luis Arraiz

September 30, 2025

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Employee Rating

Juan was excelent in my visit, he follow up on my status everyday until my car was done More

by lrcaceres03
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Recommend Dealer
Yes
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Sep 30, 2025

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

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They took care of me promptly and where very professional the car is also great More

by ALSANCH
Recommend Dealer
Yes
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Sep 28, 2025

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 24, 2025

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Everything was great. Everyone was very friendly and welcoming. Excellent experience! I’m very happy with my new car. More

by LMBELLO76
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Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

City KIA of Greater Orlando responded

Bello, Our entire dealership takes great pride in providing the best possible buying experience and Everyone will be thrilled to hear your kind words.

September 21, 2025

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Raul is the reason I have come back to Kia he knows how to treat customers and make a bad situation into a good situation. More

by LADYBUTTERFLY155
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani, Raequan Peoples

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Sep 21, 2025

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2025

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I had a great experience from the moment I arrived to the very end! Everything and everyone was great! More

by LMBELLO76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Ayala

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Sep 21, 2025

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 19, 2025

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This place has good service, but it is way too expensive for me. A bit Sorry More

by Nfelix2711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Maximiliano Ercolani, Vanessa Bahnsen, Carlos Diaz, Aury De la Rosa, Orlando Anil, Willians Alvarez, Giovanni Cobo

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Sep 19, 2025

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

September 16, 2025

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Employee Rating

OK good greetings at service center. Not to crazy about additional cost of work. Happy to see my salesperson patr. He was fantastic. Overall I am happy with my new kia . More

by TERRI_SIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

City KIA of Greater Orlando responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 14, 2025

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Employee Rating

Estamos completamente satisfechos y agradecidos con Luis y Leo. Gracias por sus atenciones, por ayudarnos a elegir y por las consideraciones que tuvieron con nosotros para que pudiéramos tomar una buena dec More

by ARTURO_PICHARDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 14, 2025

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

September 13, 2025

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Employee Rating

the engine on our old kia almost died when we came to orlando to go on vacation when we found out from our service tech nick. 10g for a new engine in an old car? no thanks. he took us to luis who could More

by BARBLANG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: nick

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Sep 13, 2025

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 11, 2025

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Employee Rating

Extremely likely the best dealer recommended at 100%,thank you for your service on time More

by Giovanni Esquilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Edison Cordero, Jessica Colon, Jesenia Garcia, Vanessa Sanchez, Brenda Ayala

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Sep 11, 2025

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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