Luis Barral | Page 3

I went in the dealership looking to refinance my current vehicle and left with a new one. My salesman was awesome. I had a very positive experience vehicle and left with a new one. My salesman was awesome. I had a very positive experience More

by Johnathanberry45 Verified Customer Verified Customer

Helpful 0

Report | Print

I was preapproved by Capitol One for not only my business but, also myself personally. I called the dealership to set up an appointment. I spoke with Wendy who scheduled me for a 5pm appointment. I was assig but, also myself personally. I called the dealership to set up an appointment. I spoke with Wendy who scheduled me for a 5pm appointment. I was assigned to Luis Barral. In speaking with Mr. Barral, I informed him that I was preapproved through my business and wanted to know what amount I approved for. He said, "That will be a little difficult". I then said, "Well if its to difficult for you don't worry about it". He then asked, "Do you want to buy a car"? I then felt pressured. Long story short, he never contacted me after he told me it will take several hours but, to stay by the phone. That was Thurs. at 6:30pm to day is Friday. I waited through the am on until after 2pm. That when I contacted Derek Felix (Sales Supervisor). He also, told me he would either call me or text me if he did or didn't receive any info. He never did. Several hours passed I contacted Kareem ( General Mngr.) waited for him to finish with person in his office. He also never called me back. I am very disappointed with the customer service I received from this dealership! I will definitely pass this info to all of my clients. NEVER SHOP AT NISSAN OF NEWNAN!!! More

Helpful 0

Report | Print

Good customer service too All who serve me on that day special thanks to Mr Barrel Miss Turner and to any other else that help me made GOD bless you all Thanks. special thanks to Mr Barrel Miss Turner and to any other else that help me made GOD bless you all Thanks. More

by DIANEJ287 Verified Customer Verified Customer

Helpful 0

Report | Print

Luis was a great at helping me looking for a car and was very knowledgeable on what vehicle I wanted because he had the same one. very knowledgeable on what vehicle I wanted because he had the same one. More

by dww3477 Verified Customer Verified Customer

Helpful 0

Report | Print

Very nice as well as professional. Explained a lot of things to me which hasn’t happened before I was treated like a Queen which was absolutely amazing things to me which hasn’t happened before I was treated like a Queen which was absolutely amazing More

by SARAHSTARGELL22 Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with Nissan was awful!!!Customer service My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, un My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, unprofessional, and didn’t know how to maintain her body language. Management/finance personnel doesn’t return phone calls, my sales person was NOT honest and did NOT give me an ease of mind while my car STAYED in service. Communication at Nissan was my biggest issue, I have never dealt with anything like it. Those issues went on for a complete week until I put an END to things. More

by tailorbailey1987 Verified Customer Verified Customer

Helpful 0

Report | Print

Over the past 10 years my family and i have purchased 8 Over the past 10 years my family and i have purchased 8 Nissan vehicles. My recent purchase was one of the best. Mr. Karim Hassan, and his selecte Over the past 10 years my family and i have purchased 8 Nissan vehicles. My recent purchase was one of the best. Mr. Karim Hassan, and his selected staff. Luis Barrel & Chris Kimbell last but not least Ms, Karen Turner. super great!! Thank you, for the great service.!!! Mr. K Hassan, Hats off to you, I'll be referring when asked... More

by L.DEWEES Verified Customer Verified Customer

Helpful 0

Report | Print

I can say it was a great experience! We didn't make the deal the first day,but the second day was a success! I thank the sales and financial team!! deal the first day,but the second day was a success! I thank the sales and financial team!! More

by Carlyleteresa2 Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience at Nissan of Newnan. Luis went above and beyond for me on what I wanted. David was also awesome. He explained everything to me and made sure I understood. Everyone was very nice an above and beyond for me on what I wanted. David was also awesome. He explained everything to me and made sure I understood. Everyone was very nice and friendly. More

by KGWYATT55067 Verified Customer Verified Customer

Helpful 0

Report | Print