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Luis Belen
Refer Me
19 Reviews
Born in Puerto Rico raised in Brooklyn NY. Married to High school sweetheart for 35 years
Read moreIndustry Experience
27 yrs, 8 mos
Languages Spoken
Spanish
19 Reviews of Luis Belen
April 03, 2024
Did not honor deal verbally agreed upon. Used semantics, lying, and chain of command to reduce culpability. Poor customer service and sales experience. Does not think long-term just hungry f Used semantics, lying, and chain of command to reduce culpability. Poor customer service and sales experience. Does not think long-term just hungry for a sale. Overall friendly attitude and atmosphere. Management leaves staff out to dry. More
by JZ
Verified CustomerOther Employees Tagged: Albert White, Ashly Gonzalez, Jeshua Casanova, Lily Do, Michelle Botbol, Alex Prado, Alex Williams, Jorge Villatoro, Nick Musso
Helpful 
April 02, 2024
Luis was great to deal with and my mdx is beautiful. I would recommend to others. I would recommend to others. More
by HARPERTUTUCLOSET
Other Employees Tagged: Alex Prado
April 02, 2024
Service was excellent. From start to finish. I was extremely impressed with everything and everyone. From start to finish. I was extremely impressed with everything and everyone. More
by mona.sylvestre
Other Employees Tagged: Alex Fajardo, Ashly Gonzalez, Loren Chateu, Lily Do, Anthony Falco, Lee Houston, Jason Ellenburg, Kassidy Girdler, Alex Prado , I don’t recall the name of the people who helped me but everyone was very helpful
April 01, 2024
Kept me informed of progress and professional conversation. Worth the drive from a different hometown. conversation. Worth the drive from a different hometown. More
by cheryl_719
Other Employees Tagged: Stephon Solomon
October 31, 2021
Visited yesterday to lease a 2021 RDX A-Spec AWD and trade in my current lease. First noticed the difference in online price and price at dealer due to Maus care something that I could never use but wa trade in my current lease. First noticed the difference in online price and price at dealer due to Maus care something that I could never use but was told they could take it off the price. Before going to Maus I already knew what my trade in was worth having been given several offers from other dealerships. After sitting down at salespersons desk they came back with a trade in value of we will pay off the balance due on your lease (only 10 months left). This offer was $6K less than the lowest offer we received and $9K less than the highest and $12 lower than open market. After seeing how irate I was he tried double talking and justifying there low ball offer. If you want to get treated fairly do not go to Maus because they will not treat you like family. I did not give them a chance to come back with another offer because I was not there to play numbers games. If I could have given a zero that is what I would have given. More
by rocketcargt5
August 23, 2021
Purchased an acura used on 8/11 from Luis Belen . I asked him twice about maus care on the vehicle He lied to my wife and i twice he said it went up to 2499. I checked and it is 2499 for new and 1999 on use him twice about maus care on the vehicle He lied to my wife and i twice he said it went up to 2499. I checked and it is 2499 for new and 1999 on used. I lost all respect for the man. I would recommend If you go to the dealership ask for any other sales person. He does not even deserve one star More
by j.b.mastro
June 16, 2021
Maus Acura is amazing! I leased a 2021 TLX in late January and fell in love instantly. Car buying has always been a source of aggravation for me, but Luis was courteous, respectful, and answered all o January and fell in love instantly. Car buying has always been a source of aggravation for me, but Luis was courteous, respectful, and answered all of my questions. I would recommend Maus Acura to anyone! More
by dancecoach060198
Other Employees Tagged: Meredith Balasco
April 24, 2021
Lee was excellent with, no pressure. Didn't even know wanted an A spec rdx until he showed it to us.. Robert in service is great. wanted an A spec rdx until he showed it to us.. Robert in service is great. More
by Mike and Regina
Other Employees Tagged: Angelo Antoulinakis, Robert Walker, Lee Houston
March 29, 2021
If you want an amazing car buying experience, ask for Luis Belen. He treats his customers like family. And offered the best deal in town. Thanks again. Yanet and Leo Lee. Luis Belen. He treats his customers like family. And offered the best deal in town. Thanks again. Yanet and Leo Lee. More
by Marine One Lee
Other Employees Tagged: Zack Deleo
January 30, 2021
Outstanding from test drive through final paperwork. No arm wrestling need to right price out the door swiftly! I been buying cars since 1986 on average every other year, in Florida. Hands down best experi arm wrestling need to right price out the door swiftly! I been buying cars since 1986 on average every other year, in Florida. Hands down best experience from beginning to end. More
by Plummerarf
Other Employees Tagged: Zack
