13 Reviews
Write a ReviewDealership Experience
4 yrs, 7 mos
Industry Experience
9 yrs, 6 mos
13 Reviews of Crystal Enger
April 20, 2024
We had an appointment and as soon we park a personal Tom guide us to the right person. Very satisfied dealership was very clean and well maintained they offer us water coffee and tour. They assigned To Tom guide us to the right person. Very satisfied dealership was very clean and well maintained they offer us water coffee and tour. They assigned Tom to be our salesman. He’s a very knowledgeable salesman and listen from the beginning what we need or looking for. Very passionate and knowledgeable about his job. My wife wanted specific on what she was going to buy. But for the beginning we told him we were doing window shopping. Tom understood and ask questions on what we needed. We’re very happy for the results well my wife is very happy with her new car. We never had experience a dealership with so much enthusiasm on how important is the customer even if we didn’t buy a vehicle. I also wanted to thanks Joshua and mereth and the financial lady. We recommend this Tampa Acura to all are friends and family., and if your a veteran they also honor are services not all dealerships Honor are services. From the Bonilla family we say thank you. More
Other Employees Tagged: Carrie Person, Jeshua Casanova, Meredith Balasco, Alex Prado , Tom Moss
April 02, 2024
Thank you Alex F! !!! You rock and I am super happy w m TLX A-aSpec !!! You rock and I am super happy w m TLX A-aSpec More
Other Employees Tagged: Alex Fajardo, Alex Prado
April 10, 2023
Amazing experience always. Great customer service. I just got my second Acura and Brittany has always been very helpful and caring. I was able to do all the process from home. Great customer service. I just got my second Acura and Brittany has always been very helpful and caring. I was able to do all the process from home. Everybody at the dealer is great. More
Other Employees Tagged: Angelo Antoulinakis , Brittany Bishop
August 21, 2021
Alex William is a Supreme car salesman, he helped me get into a beautiful new Acura that I absolutely love and I am grateful for him and the Maus Family! Thanks again!! into a beautiful new Acura that I absolutely love and I am grateful for him and the Maus Family! Thanks again!! More
Other Employees Tagged: Meredith Balasco , Zack Deleo, Alex Williams
July 17, 2021
I was so pleased with this dealership. From the way I was treated, never once pressured by my salesman with total product knowledge to the inventory available. The entire staff from introducing me to the man treated, never once pressured by my salesman with total product knowledge to the inventory available. The entire staff from introducing me to the manager, finance options and amazing coverages offered to me insured I purchased the best deal. The entire process was so professional. As well as the Acura coverages offered . Everything went so smooth having purchased many cars in the past. I was impressed and totally understand why the Maus dealership is called a family. This entire buying process was completed in a timely manner. Everything I requested when my new car was prepped was completed. My experience as a customer was amazed when I was content, very happy. More
Other Employees Tagged: Loren Chateu, Lily Do , Zack Deleo, Sophie Meeker, JC Pagan, Tom White
March 10, 2021
Everyone was so helpful! We were introduced to Maus through Chris May and she helped us get set up with a great salesperson, Brittany. Crystal and Albert took care of us when Brittany wasn't available through Chris May and she helped us get set up with a great salesperson, Brittany. Crystal and Albert took care of us when Brittany wasn't available and made sure we were happy with the whole deal. Zack was great with all of our paperwork and Meredith made sure we got our second key that had gone missing from the car. More
Other Employees Tagged: Albert White, Meredith Balasco , Brittany Bishop, Zack Deleo, Chris May
October 12, 2020
What a great experience both in the service and sales department! Since Maus took over this dealership it is so much more welcoming and helpful. I have been coming to this location for years and worki department! Since Maus took over this dealership it is so much more welcoming and helpful. I have been coming to this location for years and working with Robert in Service who has been very patient and kind. It was time for new vehicle and Rafael Lopez in sales did a great job finding me a vehicle that meets all my needs. You can't go wrong buying at Maus, every car comes with Maus Care which includes oil changes and tire rotations. Thanks for such a great buying experience! I really appreciate the team making the experience so easy. More
Other Employees Tagged: Angelo Antoulinakis, Robert Walker , Rafael Lopez
September 28, 2020
Brittany Bishop was my sales person and she was amazing. We handled all of the paperwork prior to arriving and all I had to do was pick up the car as I was driving from out of town. There were no surprise We handled all of the paperwork prior to arriving and all I had to do was pick up the car as I was driving from out of town. There were no surprises and everything was exactly as described. This was truly the most pleasurable buying experience I have ever had. More
Other Employees Tagged: Brittany Bishop, Zack Deleo
August 07, 2020
Great experience with Maus Acura team My experience with Maus Acura was great from start to finish. Crystal was my first text contact and once I told her that I was interested in turning My experience with Maus Acura was great from start to finish. Crystal was my first text contact and once I told her that I was interested in turning my existing lease in early, she said that they would be happy to make my experience easy and that their goal was to earn a new happy customer. Brittany reached out to me and we discussed the trim packages for the RDX and once I chose a specific car, the negotiations were handled all by text and email and ultimately we received a very fair deal. Angelo was also very helpful in the process and made sure he met us. We picked up our new RDX tonight and it was seamless! Zach was also very professional and made our experience a pleasure. Thank you to the Maus team. More
Other Employees Tagged: Angelo Antoulinakis , Brittany Bishop, Zack Deleo
July 04, 2020
Great, friendly and professional customer service I have visited 4 Acura dealerships, this one by far is the most courteous, accommodating and professional as far as what I had experienced. Crystal is I have visited 4 Acura dealerships, this one by far is the most courteous, accommodating and professional as far as what I had experienced. Crystal is an amazing and professional person. She is very knowledgeable, efficient, kind and understanding. No pressure felt whatsoever. Even though I have not yet purchased my RDX yet. I feel compelled to give credit when credit is do. Thank you Crystal. More