Luis Calvo | Page 7

Don't buy from here if you're an out of state deal. Heck, I Short version - Don't buy from here if you're an out of state deal. Heck, I wouldn't buy used if you're an in-state deal either. I'm going to keep Short version - Don't buy from here if you're an out of state deal. Heck, I wouldn't buy used if you're an in-state deal either. I'm going to keep this review semi-short with the facts. Worst buying experience, and coming to light right now -- horrible service department. We were an out-of-state (VT) deal and purchased a 2017 Ford Raptor from Sayville Ford on October 19th. Truck was branded as "Mint' and "Perfect" but after our 4-hour drive, we arrive and there were many paint defects including a large long scratch on the rear tailgate. Complained and they gobbed some paint-pen on the bigger defects and scratch. We arrived early thanks to traffic. Started thinking we could get out of there early as well -- No. Left an hour and a half or more after our appointment time. Appointment time was 2 hours after our arrival time. I almost feel as if our time was dragged out because we weren't utilizing in-house financing or taking the bait for any of the financing extras. The finance guy was very pushy and rude. Apparently I had elected to let the dealership handle our Vermont tax/title/registration, even though we had repeatedly requested to handle it ourselves. This resulted in a fairly heated situation with the finance department as they had tacked on over $600 to the deal. (We came with exact amounts per the buyer's order with a little allowance.) The only saving grace was, after probably a half hour of fighting (almost literally), they had taken off some of their additional charges and I got some extra gas. I literally had to walk out of the finance office and hunt down the manager to get there, though, as the finance manager refused to be of any help here. After the sale, we get back home, and some time passes. I call to inquire about our registration/plate transfer (we have a vanity plate) and get the phone run-around. Eventually get through to a "DMV biller" and many days later, learn that they did not transfer our plate -- they submitted it as a new registration. Almost two months later and the new registration plates arrive. More time and money to get our plates transferred at the VT DMV (This is small potatoes compared to what's coming up next, though.) Fast forward a few months to now. Truck has a burning smell. Great, we'll get it checked out at the next oil change as it was due really soon. Then the horror unfolds after accelerating from a toll on the highway -- low oil pressure warning, limp mode, etc. Restarted the truck, oil pressure comes back but it's in limp mode. Limp mode goes away over time but a few days later we repeat so I take it to our local Vermont dealership. Vermont dealership indicates that the truck had some extensive engine work done at the previous dealership (cam phasers, etc) and is indicating that almost everything touched under that repair is leaking in some way, either oil or otherwise. Now we're in limbo while our local dealership determines if Ford will allow them (VT dealer) to repair, or if I have to take it back to these clowns for poor workmanship -- over 4 hours away. This was the final straw and why I'm writing this review. If you're buying out of state, avoid this place. I've had better experiences with sketchy small-time buy-here-pay-here places. Truly an experience I'll never forget. With my truck sitting at our local dealer, probably an experience my wallet with never forget as well. If Ford denies our local dealership, I'm going to get a second opinion elsewhere. If their findings are the same, I'll upload detailed documentation and photos to this review. More

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Sayville ford Great people, Luis and charlie were awesome, the process was quick and easy, would definitely recommend to others to buy a car from here.one of the ea Great people, Luis and charlie were awesome, the process was quick and easy, would definitely recommend to others to buy a car from here.one of the easiest experiences in buying a car More

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Amazing Was in and out quick. Awesome kind cool staff. Great and trustworthy dealership. Extremely happy with there business. Great prices and great quality o Was in and out quick. Awesome kind cool staff. Great and trustworthy dealership. Extremely happy with there business. Great prices and great quality of work. More

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Overall a GREAT TIME I went in to ford to get my first car and that what I was able to do. The salesman Luis was EXTREMELY helpful with helping me to pick out my perfect c I went in to ford to get my first car and that what I was able to do. The salesman Luis was EXTREMELY helpful with helping me to pick out my perfect car and helping me to make sure I had everything I needed to make it happen. Everyone is the dealer was helpful and supportive and gave me a great experience for my first time leasing a car. More

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Loved it Luis was great was welcomed instantly felt comfortable during the whole process a very friendly group of guys that got me to leave exactly what I want Luis was great was welcomed instantly felt comfortable during the whole process a very friendly group of guys that got me to leave exactly what I wanted the same day. Thank you definitely with recommend here to others. More

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Great experience! Leased a Ford Echo great customer service! Very helpful. Went over the car thoroughly before I left with it and was available for help in the days Leased a Ford Echo great customer service! Very helpful. Went over the car thoroughly before I left with it and was available for help in the days after. More

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2019 Ford Edge This dealership is one of the best dealerships that I have ever dealt with. The manager Charlie Ricottoni did everything he possibly could to get us This dealership is one of the best dealerships that I have ever dealt with. The manager Charlie Ricottoni did everything he possibly could to get us a great affordable deal. And he did us good, we walked out of Sayville Ford extremely pleased with our experience at Sayville Ford.Charlie went above and beyond to please his customer. Extremely pleased customer,Thank you Charlie. The salesman Luiz Calvo was very pleasant and extremely helpful in our wants and needs in our vehicle search. Very nice young man who listened to what we wanted, and steered us to the right vehicle. The finance gentleman Adam was very helful and knowledgable in explaining the financial part of our purchase. Overall we were very pleased with the professionalism shown at Sayville Ford. We shop there again in the future. More

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Excellent Customer Service-Satisfied Customer Luis was such a huge help when it came to leasing my new vehicle. He is a very kind and intelligent salesman and most importantly I didn’t feel pressu Luis was such a huge help when it came to leasing my new vehicle. He is a very kind and intelligent salesman and most importantly I didn’t feel pressured one bit. 100% recommend working with Luis and Sayville ford! More

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Awesome! Great experience with the purchase of my vehicle. Sales person was super knowledgeable and friendly. Very up front and no games. I would highly recomm Great experience with the purchase of my vehicle. Sales person was super knowledgeable and friendly. Very up front and no games. I would highly recommend this dealership. More

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Great Service!!! Had a positive buying experience over at Sayville Ford with Luis I know most of us dread the buying process so did I. But working with Luis was nothin Had a positive buying experience over at Sayville Ford with Luis I know most of us dread the buying process so did I. But working with Luis was nothing but positive. More

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