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Luis Cue

Overview Reviews (528) Inventory (155)

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Luis Cue

Luis Cue | Page 47

Senior Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

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4.7

528 Reviews

Overview Reviews (528) Inventory (155)

Dealership Experience

13 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

4.7

528 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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528 Reviews of Luis Cue

February 02, 2022

Dealership Rating

Employee Rating

Very bad job at cleaning the car interior, the rear seat and floor was not cleaned at all and floor was not cleaned at all More

by GROUP5GREG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

February 02, 2022

Dealership Rating

Employee Rating

average; informing the customer status of the serviced MV was poorly conducted. Wasted most of my day waiting for service to complete was poorly conducted. Wasted most of my day waiting for service to complete More

by DRGILTEIXEIRA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Joe Esquerra , William Maya, Shawn Sosner, Cesar Valdez

Feb 09, 2022 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We appreciate you bringing this matter to our attention and apologize for the inconvenience this may have caused. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this.

January 29, 2022

Dealership Rating

Employee Rating

Great service prompt return of vehicle courtios staff car was clean can't say more was clean can't say more More

by MSTEIN5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel cassanova

January 27, 2022

Dealership Rating

Employee Rating

Very professional!!!TOP!!! They are ready to resolve any problems that you have!!! Very happy problems that you have!!! Very happy More

by PRESCIUTTIMARCO2010

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Demetrio Merlino, Michael Rivera

January 25, 2022

Dealership Rating

Employee Rating

Very professional, knowledgeable, and friendly. Communicates with the customer in a timely manner, and communicates well Communicates with the customer in a timely manner, and communicates well More

by BJOHNDDUX

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

January 19, 2022

Dealership Rating

Employee Rating

Great service, employees are very knowledgeable and considerate, it was very quick and the car wash was exceptional considerate, it was very quick and the car wash was exceptional More

by DOM0

Verified Customer

Customer Service

Recommend Dealer

Yes

January 18, 2022

Dealership Rating

Employee Rating

Very professional, makes you feel welcome and important. Service was very accommodating when I didn’t like the loaner Service was very accommodating when I didn’t like the loaner More

by RICK.FURMAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

January 17, 2022

Dealership Rating

Employee Rating

Luis as always did an excellent job communicating and following up on the status of the car. Car came back in perfect condition. following up on the status of the car. Car came back in perfect condition. More

by Bmerrill18

Verified Customer

Recommend Dealer

Yes

January 14, 2022

Dealership Rating

Employee Rating

amazing communication, I had a great experience. Highly Recommended A+ A+ A+ A+ A+ A+ Recommended A+ A+ A+ A+ A+ A+ More

by JVOGEL1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick Feldmann, Joe Esquerra , Fabrizo Di Cicco, William Maya, Shawn Sosner, Cesar Valdez

January 11, 2022

Dealership Rating

Employee Rating

Luis and the staff in service are always stellar and take great care of my needs. great care of my needs. More

by brett60

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cesar Valdez

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