Luis Escobar

Luis is one the best salesperson I have ever had the courtesy to work with. I told him what I wanted and the price I wanted to pay snd this man was able to get me the best deal possible. Not many salesm courtesy to work with. I told him what I wanted and the price I wanted to pay snd this man was able to get me the best deal possible. Not many salesmen at a dealership can deliver like he did. And then he even delivered the color to me as I live in san antonio. I was abke tonconoelte everything online and didnt even have to step foot in the facility. We communicated efficiently thru text and phone and sealed the deal within 12 hours. It was super smooth and I got the best deal ever on any car I have ever bought at a dealership. He def got me a better deal then I thought and got me way more for my trade in then anybody else local or in the state. If u have to work with someone at big Cadillac this is the man u want working with you. He goes above and beyond to make sure u leave happy and with what u want. More

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Attentive and welcoming environment and great customer service. Clean and tidy facility. Good welcoming staff service. Clean and tidy facility. Good welcoming staff More

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Estoy muy contenta por cómo nos atendió , y nos ayudó y explicó todo. Aún si tengo una duda solo le hablo o mando mensaje y me sigue ayudando , gracias explicó todo. Aún si tengo una duda solo le hablo o mando mensaje y me sigue ayudando , gracias More

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The dealership staff is very welcoming and helpful! Wonderful experience overall. Luis Escobar was great, he explained everything in a detailed manner, showed patience and lots of effort to get me exa Wonderful experience overall. Luis Escobar was great, he explained everything in a detailed manner, showed patience and lots of effort to get me exactly what I was looking for! More

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Luis was very kind and attentive! He understood we were in a hurry and he did everything he could to help us in such little time to make sure we drove off in our new car that night! I He understood we were in a hurry and he did everything he could to help us in such little time to make sure we drove off in our new car that night! I would definitely recommend him to family and friends! More

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Louis has made this purchase a pleasant and seamless one. He was very attentive to answering all my questions. I would definitely purchase another vehicle from him. He was very attentive to answering all my questions. I would definitely purchase another vehicle from him. More

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Great customer service. From the moment we arrived at Big Star Cadillac, Luis came outside and helped us with our car buying experience making it easy with our trade in, goi From the moment we arrived at Big Star Cadillac, Luis came outside and helped us with our car buying experience making it easy with our trade in, going above and beyond! And put us in a brand new 2026 Cadillac Escalade!!! More

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A very nice and comfortable dealership. Has a good selection of cars. They care for their customers. Has a good selection of cars. They care for their customers. More

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Very enjoyable experience. Would recommend him to friends. Will buy another vehicle from big star. Would recommend him to friends. Will buy another vehicle from big star. More

by charlesdickson Verified Customer Verified Customer

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Experience seemed smooth until signing for the vehicle. As an out of state buyer, don’t think I’ll be doing that again. Overpriced packages, horrible shipping, no peace of mind. As an out of state buyer, don’t think I’ll be doing that again. Overpriced packages, horrible shipping, no peace of mind. More

by Anthony Verified Customer Verified Customer

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