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Luis Escobar
Luis Escobar at Big Star Cadillac

Luis Escobar

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
7 Reviews

Languages Spoken

Spanish Spanish

4.9

7 Reviews

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7 Reviews of Luis Escobar

June 01, 2026

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Employee Rating

Louis has made this purchase a pleasant and seamless one. He was very attentive to answering all my questions. I would definitely purchase another vehicle from him. More

by 1ats
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Purchase Time
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Recommend Dealer
Yes
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Jun 04, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 27, 2026

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Employee Rating

Great customer service. From the moment we arrived at Big Star Cadillac, Luis came outside and helped us with our car buying experience making it easy with our trade in, goi More

by Dora H.
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 27, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

May 26, 2026

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Employee Rating

A very nice and comfortable dealership. Has a good selection of cars. They care for their customers. More

by jr.ortega1738
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

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May 27, 2026

Big Star Cadillac responded

Thank you so much for your review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

February 15, 2026

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Employee Rating

Very enjoyable experience. Would recommend him to friends. Will buy another vehicle from big star. More

by charlesdickson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Jason Ramsland, Joel Olivares

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Feb 16, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 10, 2026

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Employee Rating

Experience seemed smooth until signing for the vehicle. As an out of state buyer, don’t think I’ll be doing that again. Overpriced packages, horrible shipping, no peace of mind. More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joel Olivares

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Feb 13, 2026

Big Star Cadillac responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We truly appreciate your business and regret to hear that the final stages of your out-of-state purchase did not meet the high standards of ease we strive to provide. Your comments regarding the signing process are invaluable as we look for ways to streamline our remote buying experience and ensure every transition is as seamless as possible for our distance clients. We are committed to continuous improvement and will certainly use your insights to refine our procedures for future guests. Please contact me directly so that I can gather more details and resolve any possible active concerns. Mike Pierce, General Sales Manager, mpierce@bigstarcadillac.com

Feb 17, 2026

Anthony responded

Thank you for your response and for taking the time to acknowledge my feedback. I did reach out directly after receiving your initial message to provide additional details and discuss the situation further, but I have not yet received a follow-up reply.

January 08, 2026

Dealership Rating
Employee Rating

Luis was great to work with. I would use him again and recommend him to others. More

by CALLEN29
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jan 09, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 09, 2025

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Employee Rating

We had a great and speedy experience with Luis and Joel. I would highly recommend Big Star Cadilac to anyone. More

by jw9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

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Oct 09, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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